HunterDouglas Duette Installation Manual

HunterDouglas Duette Installation Manual

Skylift powerview gen 3 automation

Advertisement

Quick Links

Installation
Operation
Care
Duette
and Applause
®
®
Honeycomb Shades
SkyLift
PowerView
Gen 3 Automation
®

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Duette and is the answer not in the manual?

Questions and answers

Summary of Contents for HunterDouglas Duette

  • Page 1 Installation Operation Care • • Duette and Applause ® ® Honeycomb Shades SkyLift PowerView Gen 3 Automation ™ ®...
  • Page 2: Table Of Contents

    CONTENTS GETTING STARTED ..............1 Product View ................1 Tools Needed ................2 ASSEMBLY ................3 Arrange the Shade Components for Assembly .......3 Insert the Top Tension Plates in Place ........5 Attach the Side Rails to the Top and Bottom Rails ....6 Insert the Bottom Tension Plates in Place .......9 Install the Bottom Rail Cover ...........9 Adjust the Tension ..............10 Connect the Power Source ............11...
  • Page 3: Getting Started

    GETTING STARTED Product View Corner Tension Screw Bracket Top Tension Plate Corner Cover Top Rail Inside Mount Installation Bracket Side Moving Rail (Right) Rail End Cap Side Moving Rail Rail (Left) Tension Cable Tension Motor Bracket Cable Assembly Control Outside Button Mount Installation...
  • Page 4: Tools Needed

    GETTING STARTED Thank you for purchasing Hunter Douglas Duette or Applause SkyLift Honeycomb Shades. ™ ® ® With proper installation, operation, and care, your new shades will provide years of beauty and performance. Please thoroughly review this instruction booklet and the enclosed packing list before beginning the installation.
  • Page 5: Assembly

    ASSEMBLY Arrange the Shade Components for Assembly Unwrap the shade components. ■ Clear a large, clean space on the floor and position the components for assembly. ➤ Remove the bubble wrap from the shade. ➤ Orient the top rail with the fabric colored side facing up and the bottom rail with the ■...
  • Page 6 ASSEMBLY Inside Mount shades only: Light gap seals ■ should be inserted into the front channel of all Front of Shade four rails. Make sure they are inserted in the correct orientation, as shown. Light Gap Seal Inside Mount shades only: If the angle of the ■...
  • Page 7: Insert The Top Tension Plates In Place

    ASSEMBLY Insert the Top Tension Plates in Place IMPORTANT: Make sure the bottom rail and the bottom corner bracket with the “R” sticker are placed on the right side before beginning the assembly. Position the left side rail close to the top rail. ■...
  • Page 8: Attach The Side Rails To The Top And Bottom Rails

    ASSEMBLY Attach the Side Rails to the Top and Bottom Rails Attach the Left Side Rail to the Top Rail Insert the top left corner bracket into the top rail and ■ the moving rail end cap into the moving rail, while keeping the fabric stacked.
  • Page 9 ASSEMBLY Attach the Right Side Rail to the Top Rail Insert the top right corner bracket into the top rail and ■ the moving rail end cap into the moving rail, while keeping the fabric stacked. IMPORTANT: Make sure both prongs of the moving rail end cap are in the bottom channel of the moving rail.
  • Page 10 ASSEMBLY Secure the Side Rails to the Top Rail Hook one end of the bead chain between the third ■ and fourth bead from the end in the slot in the top left corner bracket. Pull the bead chain taut and secure the other end ■...
  • Page 11: Insert The Bottom Tension Plates In Place

    ASSEMBLY Insert the Bottom Tension Plates in Place Place the bottom rail tension plate under the tension ■ Tension Cable cable bracket in the bottom rail on the left side. Bracket If you moved the tension cable bracket out of ➤...
  • Page 12: Adjust The Tension

    ASSEMBLY Make sure all the tension cables are in the center of ■ the holes in the rail cover. Move the tension cable bracket(s) if necessary. ➤ IMPORTANT: Be sure the cover is centered on the bottom rail. To remove the bottom rail cover: Place your finger ■...
  • Page 13: Connect The Power Source

    ASSEMBLY Connect the Power Source NOTE: When power is connected to the motor, a blue LED below the control button will flash to indicate the shade is ready for operation. Refer to the appropriate page based on your order. ■ For battery wand (for 38"...
  • Page 14 ASSEMBLY Satellite Battery Pack (If Applicable) Install the Batteries into the Battery Wand Squeeze the cap latch to release and remove ■ the cap. Slot Battery Install AA Energizer Ultimate Lithium batteries ■ ® Wand according to the instructions on the battery wand label.
  • Page 15: 18V Dc Power Supply

    ASSEMBLY Satellite-Mounted Rechargeable Battery Wand (If Applicable) Route the power cable from the shade through ■ the bottom left corner bracket and plug into the socket in the rechargeable battery wand or the extension cable. If using an extension cable, plug the other ➤...
  • Page 16: Test The Shade

    ASSEMBLY Test the Shade Prior to installing the shade in the window, test its operation using the control button and the PowerView Gen 3 remote. ® Press the control button to alternately lower, stop, and raise the shade. ■ If the shade does not operate correctly, see “Troubleshooting” on page 24. ➤...
  • Page 17: Installation

    INSTALLATION Install the Shade — Inside Mount Your order will include four installation brackets per shade and two mounting screws per installation bracket, plus four extra screws. Installation Bracket Trim the Light Gap Seals Trim the excess light gap seal at all ■...
  • Page 18 INSTALLATION Mount the Shade Slip the upper portion of the ■ shade into the window frame. Make sure the installation brackets fit into the notches on the plastic hooks (inset). Slip a screwdriver behind the ■ shade and push back the brackets to install the lower end of the shade.
  • Page 19: Install The Shade - Outside Mount

    INSTALLATION Install the Shade — Outside Mount Your order will include four installation brackets (two for each side rail) as well as one ⁄ " screw and two 1 ⁄ " screws per installation bracket. IMPORTANT: You may need another person to assist you with this installation.
  • Page 20 INSTALLATION Mount the Shade Place the shade over the window opening at the desired location. ■ Mark the screw holes and drill them using a ⁄ " drill bit. ■ CAUTION: Use drywall anchors when mounting into drywall. Attach the installation brackets to the mounting surface using the 1 ⁄...
  • Page 21: Finish Mounting The Power Supply

    INSTALLATION Finish Mounting the Power Supply Wall or Ceiling Mounted Satellite Battery Pack (If Applicable) NOTE: Refer to this section only if you have a wall or ceiling mounted satellite battery pack. Mark the screw holes and drill them using a ⁄...
  • Page 22 INSTALLATION Satellite-Mounted Rechargeable Battery Wand Install the Rechargeable Battery Mount Decide where you want to install the rechargeable battery mount. This may be mounted ■ behind the headrail, or in any desired location near the window covering. A satellite battery mount may be installed in any orientation. Make sure the provided cable is long enough to connect the satellite battery mount and ■...
  • Page 23: 18V Dc Power Supply

    INSTALLATION Insert the Battery Wand into the Battery Mount NOTE: The rechargeable battery wand ships fully charged, so it is ready to install out of the package. Match the direction of the arrow on the underside of the battery wand with the arrow on ■...
  • Page 24: Operation

    OPERATION Operating the PowerView App and Gen 3 Remote ® Syncing and Programming Your Remote Activate the remote by pulling both plastic tabs from the back battery compartment. ■ Download the PowerView App for your smartphone or tablet at hdpvapp.com. ■...
  • Page 25: Resetting The Shade (If Necessary)

    Android smartphones and tablets. For ™ ® more information regarding setup and operation using the PowerView App, refer to https://help.hunterdouglas.com/s/powerview-gen-3-manuals. PowerView Gen 3 Gateway ® The PowerView Gen 3 Gateway is used to control shades in larger projects as well as ®...
  • Page 26: Troubleshooting

    TROUBLESHOOTING Troubleshooting If your shade is not operating correctly: Review the digital support guide for your control device. ■ Refer to the following troubleshooting procedures for specific solutions for your shade. ■ If questions remain, please contact Hunter Douglas Consumer Support at (800) 789-0331. Problem The battery-powered shade does not operate using the control button .
  • Page 27 TROUBLESHOOTING Problem Rechargeable battery needs recharging. Solution Removing the Rechargeable Battery Wand from the Mount To safely remove the rechargeable battery wand from your shade, grasp ■ the end of the battery wand that is furthest away from the power socket. CAUTION: Grasp the wand firmly prior to removal.
  • Page 28 TROUBLESHOOTING Problem Rechargeable battery needs recharging (continued) Solution Recharging Via the Single Charger Remove the rechargeable battery wand from the mount, or insert the single charger cable without removing from the shading. Attach the plug adapter to the charger. ■ Attach the female end of the charging cable to the ■...
  • Page 29 TROUBLESHOOTING Problem Rechargeable battery needs recharging (continued) Solution Reinserting the Rechargeable Battery Wand into the Mount Match the direction of the arrow on the underside of the battery wand with ■ the arrow on the battery mount. Insert the nose of the battery wand into the cavity of the battery mount. ■...
  • Page 30 TROUBLESHOOTING Problem Batteries in the battery wand need to be replaced. Solution Replace the batteries in the battery wand. Squeeze the cap latch to release the cap and remove the cap from the battery wand. Battery Wand Install the batteries according to the instructions on the battery wand label.
  • Page 31: Care

    Outside Mount Unscrew the installation screws from the mounting surface. ■ Cleaning Procedures Hunter Douglas Duette and Applause Honeycomb Shades are made of anti-static, dust- ® ® resistant fabric which repels dirt and dust. For most honeycomb fabrics, the following cleaning options are available.
  • Page 32 CARE Bathtub Cleaning/Water Immersion CAUTION: Do not immerse SkyLift shades. ™ Ultrasonic Cleaning CAUTION: Do not ultrasonically clean SkyLift shades. Injection/Extraction Cleaning This type of professional cleaning injects a cleaning solution into the fabric and extracts the dirty solution in the same motion. Use only the dry method of injection/extraction for Elan fabrics.
  • Page 33: Child Safety

    CHILD SAFETY...
  • Page 34: Declarations

    CE Statement Hunter Douglas Window Fashions, One Duette Way, Broomfield, CO 80020, USA Hunter Douglas hereby declares that the PV36 is in compliance with the essential requirements and other relevant provisions of Electromagnetic Compatibility (EMC) Directive 2014/30/EU and Radio Equipment Directive (RED) 2014/53/EU.
  • Page 35: Warranty

    If you are not thoroughly satisfied, simply contact Hunter Douglas at (800) 789-0331 or visit hunterdouglas.com. In support of this policy of consumer satisfaction, we offer our Lifetime Limited Warranty as described below.

This manual is also suitable for:

Applause

Table of Contents