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2N TELEKOMUNIKACE a.s. administers the FAQ database to help you quickly find information and to answer your questions about 2N products and services. On www. faq.2n.cz you can find information regarding products adjustment and instructions for optimum use and procedures „What to do if...".
3.2 Web Access 3.3 Survey of Group Tags and Menus 3.4 Network Settings 3.5 User Management 3.6 Telephony Services 3.7 Administration 4. Function and Use 4.1 States and Logs 4.2 Messaging 4.3 Factory Reset 5. Technical Parameters 2N TELEKOMUNIKACE a.s., www.2n.cz 3/124...
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6. Supplementary Information 6.1 Troubleshooting 6.2 Regulations 6.3 General Instructions and Cautions 2N TELEKOMUNIKACE a.s., www.2n.cz 4/124...
In this section, we introduce the OfficeRoute , outline its application options and highlight the advantages following from its use. Here is what you can find in this section: 1.1 Product Description 1.2 Changes 1.3 Terms and Symbols Used 2N TELEKOMUNIKACE a.s., www.2n.cz 5/124...
Ethernet and supply the cables, antenna and SIM card and set the IP parameters. ® There are three versions of OfficeRoute with UMTS and GSM modules ( see the current order numbers on www.2n. with GSM modules only ( 505604E and 505602E ) without UMTS/GSM modules (5056990E ) 2N TELEKOMUNIKACE a.s., www.2n.cz...
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You can use the fax whether or not you have a CO line. You will not lose any call with the internal VoiceMail and Mobility Extension features. Unlike cellular phones, this system does not expose you to the RF electromagnetic field while making calls. 2N TELEKOMUNIKACE a.s., www.2n.cz 7/124...
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(in the neighbouring building, e.g.) and an Ethernet cable may be carried from the system gateway to the original building. ® Although OfficeRoute is not intended for aeroplanes, all relevant prohibitions and regulations regarding mobile phones apply to them here 2N TELEKOMUNIKACE a.s., www.2n.cz 8/124...
® referring to other OfficeRoute models. Therefore, pay attention to hints informing you which subsections are necessary for you and which are not. ® For more information on the OfficeRoute settings and features see faq.2n.cz 2N TELEKOMUNIKACE a.s., www.2n.cz 9/124...
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Warning Always abide by this information to prevent damage to the device. Caution Important information for system functionality. Useful information for quick and efficient functionality. Note Routines or advice for efficient use of the device. 2N TELEKOMUNIKACE a.s., www.2n.cz 10/124...
Here is what you can find in this section: 2.1 Product Description 2.2 Before Installation 2.3 Mounting 2.4 PC Connection and LAN Connection 2.5 Antenna Connection 2.6 SIM Card Insertion 2.7 Status Indicators 2.8 Console Access 2N TELEKOMUNIKACE a.s., www.2n.cz 11/124...
2.1 Product Description ® Before you start installing your OfficeRoute , please get familiar with its physical structure, arrangement of connectors and status indicators. Figure 2.1: Bottom View Figure 2.2: Top View 2N TELEKOMUNIKACE a.s., www.2n.cz 12/124...
– check the part number, see the type label on the gateway back side 1 12V/2.5 A mains adapter 1 USB cable 1 ETHERNET cable 1 Antenna 1 Wall mounting holder 2 Dowels 2 Screws Quick user guide Compliance certificate 2N product CD Warranty certificate 2N TELEKOMUNIKACE a.s., www.2n.cz 13/124...
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Setting and monitoring – having set the basic network parameters (IP address, ® etc.), you can configure OfficeRoute using a standard web browser (http or https). Configuration options and essential procedures shall be discussed in detail in the respective sections. 2N TELEKOMUNIKACE a.s., www.2n.cz 14/124...
The device is intended for indoor use only. It may not be exposed to rain, flowing water, condensed moisture, fog, or mist. The device may not be exposed to aggressive gas, acid vapours, solvents, etc. or aggressive liquids, during cover cleaning, for example. 2N TELEKOMUNIKACE a.s., www.2n.cz 15/124...
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Being a source of RF energy emission, the device antenna should not be located close to human bodies. The hazard is higher than with mobile phones because the device is usually used by many people and thus employed more often. 2N TELEKOMUNIKACE a.s., www.2n.cz 16/124...
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Gateway Power Supply ® Be sure to use only the mains adapter that is included in your 2N OfficeRoute delivery. Caution Before plugging in the device, make sure that the mains voltage value meets the data given on the mains adapter label.
Fig. 2.6. It is necessary to choose the Serial connection type and the COM number on which the gateway is connected for the serial line type. The rate is 921600. Click on the Open button. 2N TELEKOMUNIKACE a.s., www.2n.cz 18/124...
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LAN Connection ® OfficeRoute is connected to the 10/100BASE-T (Twisted Pair Ethernet) LAN using a standard straight (non–crossed) cable terminated with RJ-45 connectors like other types of equipment (PC, etc.). Figure 2.7: PuTTY - LAN Connection 2N TELEKOMUNIKACE a.s., www.2n.cz 19/124...
2.5 Antenna Connection ® No matter whether equipped with one UMTS and one, two or three GSM modules, 2N OfficeRoute has just one SMA antenna connector, to which an external antenna cable is connected. This external antenna should be installed vertically on a place with a good UMTS/GSM signal.
Insert your SIM card in the device and fix it with a small lock (move the lock over the inserted SIM card). Caution You cannot replace SIM cards with your device on. Figure 2.9: SIM Card Inserting Procedure 2N TELEKOMUNIKACE a.s., www.2n.cz 21/124...
Power Indicator (blue) No light The system is not working. Flashing The system kernel is being loaded. Continuous light The system is working. Quick flashing Fatal error. 2N TELEKOMUNIKACE a.s., www.2n.cz 22/124...
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SIM card initialisation in progress or no SIM card is in the drawer. Yellow/Orange light The SIM is not logged–in to any GSM network. Quick green blinking A call is being set up (dialled). Data connection active. Green light A call is being made. 2N TELEKOMUNIKACE a.s., www.2n.cz 23/124...
Description – Explains briefly the meaning of every option in the menu. Enter an option number…> – Here enter the option number. To select an option from a menu, enter its first number and push Enter confirmation. 2N TELEKOMUNIKACE a.s., www.2n.cz 24/124...
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Typical examples are parameters. If the value is , then it becomes when the item is selected and vice versa. 2N TELEKOMUNIKACE a.s., www.2n.cz 25/124...
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Figure 2.11: Serial Console - Network Configuration Address – IP address of the gateway. If the dynamic address obtaining function using the DHCP is enabled, the value cannot be changed manually. 2N TELEKOMUNIKACE a.s., www.2n.cz 26/124...
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Command line – Set/change basic telephony settings – LCR, routes, SIP, devices, calls, DISA. States – States of devices (signal strength, registration status, etc.) and calls. Reboot – This option restarts the device. Settings – DHCP and VRRP server settings. 2N TELEKOMUNIKACE a.s., www.2n.cz 27/124...
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There are all menus available as for the USB access. Note The Telnet function may not be enabled by default in some newer Microsoft Windows OS. For a Telnet console access enable the Telnet client. 2N TELEKOMUNIKACE a.s., www.2n.cz 28/124...
This section describes the web browser configuration. Here is what you can find in the section: 3.1 Web Browser Configuration 3.2 Web Access 3.3 Survey of Group Tags and Menus 3.4 Network Settings 3.5 User Management 3.6 Telephony Services 3.7 Administration 2N TELEKOMUNIKACE a.s., www.2n.cz 29/124...
OfficeRoute setting. After entering the required information you will be able to use a high speed data Internet connection, make outgoing and incoming calls to GSM and UMTS networks and benefit from the PBX features. 2N TELEKOMUNIKACE a.s., www.2n.cz 30/124...
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Enter a new administrator password for login to the web interface. It is important to change the password to ensure your data security. The administrator username is Admin. Store your password (default = 2n) by clicking on the icon in the navigation bar.
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SIM card, it is unnecessary to enter the PIN. After setting the PIN codes the gateway will restart. Please wait for the restart to complete and once again retrieve the set-up wizard page. Figure 3.4: Configuration Wizard - PIN Codes 2N TELEKOMUNIKACE a.s., www.2n.cz 32/124...
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If, in the future, you insert a different SIM card, it is always necessary to restart the equipment. Insert the cards for GSM voice calls in the remaining positions. Figure 3.5: Configuration Wizard - Data Connection 2N TELEKOMUNIKACE a.s., www.2n.cz 33/124...
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199. After closing the wizard, you can still change the settings any time by going into 'User management'. Figure 3.6: Configuration Wizard - Extension Number Allocation 2N TELEKOMUNIKACE a.s., www.2n.cz 34/124...
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After closing the wizard, you can change the password any time by entering User management Caution Every active extension must have a password for security reasons. Do not leave the Password field empty. Figure 3.7: Configuration Wizard - Passwords for Extensions 2N TELEKOMUNIKACE a.s., www.2n.cz 35/124...
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'0' is added automatically before the prefix entered to make the Least Cost Router (LCR) work properly. Note Even if you fail to fill in the SIP line parameters, the line will be added to configuration for later use. Figure 3.8: Configuration Wizard - SIP Provider 2N TELEKOMUNIKACE a.s., www.2n.cz 36/124...
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If you select To extension, incoming calls will be directed to the extension you have selected. Figure 3.10: Copnfiguration Wizard - Incoming Calls 2N TELEKOMUNIKACE a.s., www.2n.cz 37/124...
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® OfficeRoute is now ready for use. Figure 3.11: Configuration Wizard - Finish Note ® If you want to use the wizard again, you have to perform the 2N OfficeRoute factory reset (see chapter 4.3 2N TELEKOMUNIKACE a.s., www.2n.cz 38/124...
The first thing you should do for safety reasons after putting your gateway in operation is to change the administrator password After a successful login you get onto the main page of the web application. The window is divided into four parts. 2N TELEKOMUNIKACE a.s., www.2n.cz 39/124...
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The tag settings are arranged in two menu levels. By selecting a Level 1 item you display the respective Level 2 subitems. If the Level 1 item contains no more subitems or if you select a subitem, the appropriate application form gets displayed on the remaining window space. 2N TELEKOMUNIKACE a.s., www.2n.cz 40/124...
Parameters or new values can be added by clicking on the plus icon , modified by the pencil icon , reset by the icon, removed by the icon with a red dart saved by clicking on the diskette icon 2N TELEKOMUNIKACE a.s., www.2n.cz 41/124...
PPPoE enabled – Enable/disable connection via the PPPoE protocol. The User name Password help identify the user. DNS1 – Set the IP address of the first DNS. DNS2 – Set the IP address of the second DNS. 2N TELEKOMUNIKACE a.s., www.2n.cz 42/124...
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Action – You can accept or drop packets that are filtered. Source IP address – IP address to be filtered. Destination port – Destination port to be filtered. Description – Provides information on the rule. 2N TELEKOMUNIKACE a.s., www.2n.cz 43/124...
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8088 on your private LAN. DHCP Server ® DHCP server settings in case OfficeRoute serves as a LAN DHCP server. Figure 3.17: DHCP Server Settings Form Lease time – Validity of a leased IP address in seconds. 2N TELEKOMUNIKACE a.s., www.2n.cz 44/124...
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UMTS OfficeRoute provider. The gateway can use the DNSs from the Network settings or you can forward the DNS queries to specified servers. Figure 3.18: DNS Proxy Configuration 2N TELEKOMUNIKACE a.s., www.2n.cz 45/124...
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Advertisement interval – Set the time interval (in seconds) between advertisements. The default value is 1 second. This field is used for troubleshooting of misconfigured routers. Virtual router address – Set the IP address of a virtual router. 2N TELEKOMUNIKACE a.s., www.2n.cz 46/124...
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Password – Enter your password in accordance with your DDNS account. Update period – Period of IP address updating at the DDNS server. HTTP proxy – Enter the IP address of your HTTP proxy. If you have no HTTP proxy, leave the field blank. 2N TELEKOMUNIKACE a.s., www.2n.cz 47/124...
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SNMP belong. Helps you can define where information shall be sent. The default SNMP communities are: Write – private Read – public Traps enabled –Enable following traps for: Calls Dialing new call. Call connected. Call hang up. 2N TELEKOMUNIKACE a.s., www.2n.cz 48/124...
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1. Make sure that the SIM card has been inserted in the device and logged in. 2. Check the Data connection settings for the SIM card-see later. 3. Click on the icon in the right-hand bottom corner to re-read the page. Figure 3.22: Data Connection - SIM Cards 2N TELEKOMUNIKACE a.s., www.2n.cz 49/124...
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To modify the data connection settings click on the pencil icon. Figure 3.23: Data Connection - Modify SIM Card Form Note You are strongly recommended to power off the unit before inserting /removing the SIM card 2N TELEKOMUNIKACE a.s., www.2n.cz 50/124...
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Connection provider name and APN parameters. The other parameters depend on the network provider's data. To obtain the data, refer to your network provider's websites or call the provider's helpline. 2N TELEKOMUNIKACE a.s., www.2n.cz 51/124...
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Two speedometers are displayed: the one on the right shows the download rate and the one on the left the upload rate. The counter below the indicators displays the count of received or sent data since the last connection. 2N TELEKOMUNIKACE a.s., www.2n.cz 52/124...
Admin – is the default user and cannot be removed. It is primarily used for device management. ® Emergency change of Admin password – if you are connecting OfficeRoute via a USB cable or a serial console, change the Admin password (it is not necessary to know the old one). 2N TELEKOMUNIKACE a.s., www.2n.cz 53/124...
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Rights/Rights denied – Select rights or leave empty – the rights are assigned by group selection except for the SMS rights. Line number – In case the user is both extension and user, the Line number UID (number of extension/SIP name). Description – User description. 2N TELEKOMUNIKACE a.s., www.2n.cz 54/124...
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Groups are created to eliminate the need to specify access rights for each user individually. Upon login, the resultant set of assigned and barred rights consists of the selected rights group settings and, if necessary, corrections made during the user account creation. Figure 3.27:List of Avalable Groups 2N TELEKOMUNIKACE a.s., www.2n.cz 55/124...
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They are as follows: USERS+LINES+LCR – Whole system. USERS – Definition of the user accounts and groups. LINES – Communication line settings. LCR – Least Cost Router configuration. 2N TELEKOMUNIKACE a.s., www.2n.cz 56/124...
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Use digital characters for the group name only as the group name is identical with the group telephone number. Figure 3.29: Ring Group Adding Form Tick off the checkboxes to assign the extensions and their Mobility Extension numbers to the members of a new ring group. 2N TELEKOMUNIKACE a.s., www.2n.cz 57/124...
This is, among others, a difference from the model described below. It is because a PBX is not necessarily required in the IP telephony. Signalling protocols are designed in such a 2N TELEKOMUNIKACE a.s., www.2n.cz 58/124...
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Figure 3.32: VoIP-to-GSM Gateway with PBX It can even replace the PBX completely for SIP telephones because it is equipped with an integrated SIP proxy. This simplifies the VoIP network structure as shown in Fig. 3.33. 2N TELEKOMUNIKACE a.s., www.2n.cz 59/124...
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VoIP to GSM. This results in a certain limitation of the maximum number of calls due to a limited hardware pass-through capacity of the gateway. 2N TELEKOMUNIKACE a.s., www.2n.cz 60/124...
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Figure 3.35: Call Routing by VoIP PBX The routing options are dependent on the capabilities of the particular PBX. For SIP- ® based telephones, a SIP proxy server built in OfficeRoute can be used as a PBX. 2N TELEKOMUNIKACE a.s., www.2n.cz 61/124...
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VoIP networks, such as SIP and H.323 environments. Incoming Calls from GSM ® A special routing mechanism is applied to calls coming to the 2N OfficeRoute gateway from GSM networks. Figure 3.37: Routing of Incoming Calls from GSM 2N TELEKOMUNIKACE a.s., www.2n.cz...
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It is possible to define more VoIP lines than one in the gateway. Then the gateway appears like a system of multiple virtual VoIP telephones. All line types are equal for the routing and connecting purposes. 2N TELEKOMUNIKACE a.s., www.2n.cz 63/124...
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VoIP terminal. The registration can be either anonymous or related to the gateway authentication. By default an internal SIP line is prepared. This line is necessary for you to make calls out of the SIP proxy. Figure 3.38: List of SIP Lines 2N TELEKOMUNIKACE a.s., www.2n.cz 64/124...
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SIP name – The internal SIP line SIP name is '1111'. For a new line enter the SIP name according to your VoIP provider. Display name – The line name to be displayed. An optional parameter. Listen port – Each line has to use a different listening port. 2N TELEKOMUNIKACE a.s., www.2n.cz 65/124...
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SIP TOS/DiffServ Value – Set one of the SIP packet parameters, which sets priority in packet processing by network elements. RTP TOS/DiffServ Value – Set one of the RTP packet parameters, which sets priority in packet processing by network elements. 2N TELEKOMUNIKACE a.s., www.2n.cz 66/124...
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Direct – calling including identification of the fully qualified network name of the called line; Gatekeeper – the selected Gatekeeper shall find the route and set up a call; Gateway – calling via a selected gateway. 2N TELEKOMUNIKACE a.s., www.2n.cz 67/124...
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'SIM card – xxx' line where xxx is the SIM card ID (typically printed on the card next to contacts). The physical location of the SIM card does not matter in call connection. 2N TELEKOMUNIKACE a.s., www.2n.cz 68/124...
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Last USSD message – Shows the last obtained USSD message. Description – Text entered by the administrator. By clicking on the pencil symbol you get into the line setting detail and can change the settings. The cross is used for deleting a line. 2N TELEKOMUNIKACE a.s., www.2n.cz 69/124...
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Last USSD message timestamp – Shows the last USSD message timestamp. Roaming disabled – Disable/enable roaming for the given SIM card. Roaming is disabled for new SIM cards by default and has to be enabled if necessary. Description – User description of the SIM card. 2N TELEKOMUNIKACE a.s., www.2n.cz 70/124...
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Below the table there is an Add DISA service line icon. Click on it to display the line defining form. There are also Upload custom DISA messages , Upload DISA /IVR package to internal Flash and Upload VoiceMail language pack icons. 2N TELEKOMUNIKACE a.s., www.2n.cz 71/124...
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Maximum message length – Define the maximum length of the message to be left to the user in case the call is forwarded to VoiceMail. Description – Any text that describes the meaning of a line. Note For examples of DISA settings refer to faq.2n.cz 2N TELEKOMUNIKACE a.s., www.2n.cz 72/124...
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SIM fax number. Fax number – Fax line number. Description – Any text describing the meaning of an item. Note For examples of FAX settings refer to faq.2n.cz Note ® The Fax line is implemented only with 2N OfficeRoute 2N TELEKOMUNIKACE a.s., www.2n.cz...
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FXS Line Note ® The Fxs line is implemented only with 2N OfficeRoute This line is set by the wizard. To change some parameters, click on the Modify icon. Figure 3.45: FXS Line Figure 3.46: FXS Line - Modify The form in Fig. 3.46 contains the following fields: FXS number –...
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Figure 3.48: GSM - Audio Parameters CLIPs You can define the CLI function (CLIP - Calling Line Identification Presentation, or CLIR - Calling Line Identification Restriction) and also set the Auto CLIP routing in this menu. Auto CLIP Routing 2N TELEKOMUNIKACE a.s., www.2n.cz 75/124...
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Disable GSM alerting detection – if ticked off, the gateway does not detect alerting and sends the session progress tone immediately. Network Selection Use this menu to select one of five network selection rules for the UMTS module. 2N TELEKOMUNIKACE a.s., www.2n.cz 76/124...
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To enable the ME function, just send the following SMS to gateway: *<Service code> To disable the ME function, send: #<Service code> The gateway responds with a confirmation SMS. Figure 3.51: Services 2N TELEKOMUNIKACE a.s., www.2n.cz 77/124...
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Mobility Extension SIP route – Define which route shall be used for the outgoing ME calls. Mobility Extension DISA line – DISA message for outgoing calls. Note For examples of Mobility Extension settings refer to faq.2n.cz ® OfficeRoute also provides the FAX function, supporting T.38. To change some T.
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Line searching – Route can consist of one or more lines. The final line is determined according to the selected line selection algorithm. Three ways of searching are available 2N TELEKOMUNIKACE a.s., www.2n.cz 79/124...
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Click on the icon to add a rule, on icon to move a selected rule up or down respectively, on to modify and on to delete a 2N TELEKOMUNIKACE a.s., www.2n.cz 80/124...
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Figure 3.55: LCR - Add Rule The form contains the following fields: Enabled – A routing rule can be defined yet not necessarily used in the routing process. Enabled rules are used only. 2N TELEKOMUNIKACE a.s., www.2n.cz 81/124...
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CLIP routing – Call will be routed to the specific line in the route according to the CLIP (the calling party number), usually the number of the SIP extension. Mapping between CLIPs and destination lines has to be done in the CLIP routing table of the related route. 2N TELEKOMUNIKACE a.s., www.2n.cz 82/124...
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There is a possibility to define the time interval (condition) for using a LCR route. The default time intervals are 'weekdays', 'weekend' and 'workdays'. It is also possible to define a certain time range. Figure 3.56: Time Intervals 2N TELEKOMUNIKACE a.s., www.2n.cz 83/124...
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Figure 3.57: Normalisation Use the Add icon to create a new LCR normalising rule. By clicking on it you get a rule defining form. Figure 3.58: Normalistaion - Add Rule 2N TELEKOMUNIKACE a.s., www.2n.cz 84/124...
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LCR process. The tariff-metering scheme divides a call into two time ranges. In each range tariff metering can be made according to different time units. 2N TELEKOMUNIKACE a.s., www.2n.cz 85/124...
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(prefixes) only. Thus, e.g. all international calls or specially rated calls (erotic lines etc.) can be barred. To adjust the barred numbers use the LCR menu in the group configuration tag. Select the blacklist item to display the list of barred numbers. 2N TELEKOMUNIKACE a.s., www.2n.cz 86/124...
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Figure 3.60: Blacklist Regular expression – Initial part of the barred number (or a whole number). Description – Any text that describes the meaning of an item. 2N TELEKOMUNIKACE a.s., www.2n.cz 87/124...
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Put a raw with empty CLIP field at the end of the table to route calls when no CLIP match was found (unknown CLIP). Don't create that raw if you want to deny calls with unknown CLIP. 2N TELEKOMUNIKACE a.s., www.2n.cz 88/124...
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Incoming calls from the GSM network are processed by simply being routed to a selected number in the VoIP network. The routing rule may be set for each SIM card of the GSM module separately. 2N TELEKOMUNIKACE a.s., www.2n.cz 89/124...
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To change the Operator service select the relevant line and click on the Modify button. From now on follow the same steps as mentioned above with the exception that to save the changes click on the Modify item. 2N TELEKOMUNIKACE a.s., www.2n.cz 90/124...
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VoIP network. Description – Any text describing the SIM routing rule meaning. Caution If the GSM routing rule is set together with the SIM rules (see later), the GSM rule has a higher priority. 2N TELEKOMUNIKACE a.s., www.2n.cz 91/124...
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The table normalises the calling (CLIP) numbers of the incoming calls from GSM network. The normalisation should be made to display the calling number on the IP telephone in ® such manner, which enables proper routing of the back call into the 2N Office Route gateway. 2N TELEKOMUNIKACE a.s., www.2n.cz...
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The last table row represents the so-called initial routing rule. It cannot be deleted. It is applied to all calls for which no explicit routing rule has been found. The routing rule defines what the SIP proxy should do with a call. It can reject it, forward it to another 2N TELEKOMUNIKACE a.s., www.2n.cz 93/124...
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Rewrite port – forwards the call to the selected port of the same host (this can have the same effect as option 5); Rewrite host and port – forwards the call to any port of the selected host; 2N TELEKOMUNIKACE a.s., www.2n.cz 94/124...
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If the SIP proxy server is switched off, it may be switched on by clicking on Switch SIP Proxy on menu item. Registrations It is possible to monitor via the web interface which equipment units are registered at the SIP proxy. 2N TELEKOMUNIKACE a.s., www.2n.cz 95/124...
Simple login page – Check off this option to enable a simple login page. ® SIP proxy port – define port which is used for communication between 2N OfficeRoute proxy and SIP terminals. The default port is 5060.
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Here set the time zone for OfficeRoute Figure 3.74: Main Configuration - Set Time Zone Synchronise Time ® Set synchronisation of the OfficeRoute time with the PC time. Figure 3.75: Main Configuration - Synchronise Time 2N TELEKOMUNIKACE a.s., www.2n.cz 97/124...
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To upload the licence file into the gateway click on Update in the Setting menu, and then on Upload licence . Then, the licence file adding dialogue will be displayed as shown in Fig. 3.77. Figure 3.77: Main Configuration - Upload Licence Configuration Backup 2N TELEKOMUNIKACE a.s., www.2n.cz 98/124...
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Figure 3.78: Main Configuration - Configuration Backup Figure 3.79: Main Configuration - Upload Configuration Reboot Reboot the device. The rebooting process takes approximately 3 minutes. Figure 3.80: Main Configuration - Reboot 2N TELEKOMUNIKACE a.s., www.2n.cz 99/124...
4. Function and Use This section describes the basic and extending functions of the product. Here is what you can find in the section: 4.1 States and Logs 4.2 Messaging 4.3 Factory Reset 2N TELEKOMUNIKACE a.s., www.2n.cz 100/124...
4.1 States and Logs States This menu provides information on all 2N® OfficeRoute devices, registered VoIP extensions, calls and tariff metering states. Tariff Metering The list of available tariffs and usage of free minutes/SMS are displayed. Click on in the right-hand bottom corner to restore the calling and SMS limit.
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Duration – Call duration time. State – Connection status. Devices Signal strength and registration status with respect to external proxies. Figure 4.3: States - Devices Registrations Information on registered users. Figure 4.4: States - Registrations 2N TELEKOMUNIKACE a.s., www.2n.cz 102/124...
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Using the icon it is possible to set the period of accounting reports, chose type of data contained in the CDR and set rules for deleting old CDR files. Figure 4.6: Call Accounting - modify 2N TELEKOMUNIKACE a.s., www.2n.cz 103/124...
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CAU-000 – Call clearing code (error). The following options are available: Code Meaning CAU-000 Normal call clearing CAU-001 Internal protocol stack error CAU-002 Protocol error CAU-003 Alternative service CAU-004 No free circuit CAU-005 User busy CAU-006 Call rejected CAU-007 User not responding 2N TELEKOMUNIKACE a.s., www.2n.cz 104/124...
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Warning – Events that should not occur normally but their presence has no effect on the gateway behaviour. Error – Errors that limit or jeopardise the gateway function. Their occurrence usually signals an approaching fatal error. 2N TELEKOMUNIKACE a.s., www.2n.cz 105/124...
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(day, week, or month) or when the specified size is achieved. Debug log level – Define which tuning record categories shall be recorded. 2N TELEKOMUNIKACE a.s., www.2n.cz 106/124...
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To download packed log files click on Download Figure 4.8: Download Logs Connection Speedometer In this section you can check your uploading and downloading speed. For more details refer to Subs. 3.4 – Network Settings. 2N TELEKOMUNIKACE a.s., www.2n.cz 107/124...
Inbox – List of inbox SMS messages. Sent – List of sent messages. To send – List of stored messages that have not been sent yet. Failed – List of messages that were not sent because of an error. 2N TELEKOMUNIKACE a.s., www.2n.cz 108/124...
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Figure 4.10: SMS - New SMS Recipient phone number – Number on which the SMS will be sent. Message – Text of the SMS message. Request status report – Tick off to get the delivery report. 2N TELEKOMUNIKACE a.s., www.2n.cz 109/124...
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VoiceBlue Enterprise 's internal POP3 server provides SMS downloading from the gateway via e-mail. SMS sending/receiving settings. The settings apply to both the web and SMTP/POP3 SMS sending/receiving ways. Figure 4.11: SMS - SMS Delivery 2N TELEKOMUNIKACE a.s., www.2n.cz 110/124...
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Inbox directory through the web-based interface, but the POP3 server cannot see it). ® POP3 email subject – Subject of the message to be filled in according to the 2N OfficeRoute settings.You can use formatting strings in the text as well %n –...
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SMS by e-mail. SMTP authentication required – Authentication goes through the username and ® password, which are used for registering to the web-based interface of 2N OfficeRoute . Every SMS will be changed to e-mail in the Inbox directory after successful authentication.
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VIP numbers that is searched whenever a new SMS is received if the VIP number delivery rule is active. Figure 4.12: SMS Delivery - VIP Numbers 2N TELEKOMUNIKACE a.s., www.2n.cz 113/124...
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The SMTP server enables the sender IP address control as well as authentication. With the help of the web-based interface you can enable or disable the IP address control as well as set the list of allowed IP addresses. Figure 4.13: SMS Delivery - SMTP IP Access 2N TELEKOMUNIKACE a.s., www.2n.cz 114/124...
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SMS statistics for a selected user, or delete statistics of delivered, sent and other SMS for all users. The cross in the right-hand bottom corner of the table deletes all SMS statistics in the SMS storage. Figure 4.14: SMS Storage Statistic 2N TELEKOMUNIKACE a.s., www.2n.cz 115/124...
Push and hold the Factory reset button. Connect the gateway to the power supply. Keep pushing the Factory reset button for at least 20 seconds. After these steps the factory reset is executed. Figure 4.15: Factory Reset Button 2N TELEKOMUNIKACE a.s., www.2n.cz 116/124...
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Protocols: IP, ICMP, TCP, UDP, DHCP, RTP, TELNET, SSH, HTTP, HTTPS, SMTP, SNMP, POP3 Operational Conditions Temperature: 0°C ÷ 40°C Relative humidity: 5 ÷ 90% non-condensing Others Dimensions (without connectors): 250×150×50 mm CE certification: EN 60 950:2000, EN 55 024, EN 55 022 Class B 2N TELEKOMUNIKACE a.s., www.2n.cz 118/124...
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6. Supplementary Information This section provides supplementary information on the product. Here is what you can find in this section: 6.1 Troubleshooting 6.2 Regulations 6.3 General Instructions and Cautions 2N TELEKOMUNIKACE a.s., www.2n.cz 119/124...
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6.1 Troubleshooting For the most frequently asked questions refer to faq.2n.cz 2N TELEKOMUNIKACE a.s., www.2n.cz 120/124...
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Commission Regulation (EC) No. 1488/94 as well as Council Directive 76/769/EEC and Commission Directives 91/155/EEC, 93/67/EEC, 93/105/EC and 2000/21/EC Directive 2012/19/EC of the European Parliament and of the Council of 4 July 2012 on waste electrical and electronic equipment. 2N TELEKOMUNIKACE a.s., www.2n.cz 121/124...
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The consumer shall, at its own expense, obtain software protection of the product. The manufacturer shall not be held liable and responsible for any damage incurred as a result of the use of deficient or substandard security software. 2N TELEKOMUNIKACE a.s., www.2n.cz 122/124...
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Make sure that the devices to be disposed of are complete. Do not throw battery packs into fire. Battery packs may not be taken into parts or short-circuited either. 2N TELEKOMUNIKACE a.s., www.2n.cz 123/124...
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