Maintenance; Mechanical Maintenance; Updates To Firmware, Documentation, Security Guidance - Magtek mDynamo Weatherized Installation And Operation Manual

5 - Maintenance

5 Maintenance
5.1

Mechanical Maintenance

To avoid damaging the chip card contact pins, only clean them with approved cleaning
cards. DO NOT use liquid cleaning products or insert any other objects into the device.
Periodic cleaning of mDynamo's exterior may be required. To clean the outside of the device, wipe down
the device with a soft, damp cloth and then wipe with a dry cloth.
Solution training should direct assemblers, operators, and maintenance personnel to use a clean, dry cloth
to clean the device. Do not use chemicals or solvents.
MagTek's double-sided cleaning card 96700004 is designed to clean the contact pins inside all chip card
contact readers. Keeping the contact pins clean is essential to the device's functioning. MagTek
recommends inserting a cleaning card at least once per week to avoid card misreads.
5.2

Updates to Firmware, Documentation, Security Guidance

In addition to the security guidance in the product manuals, MagTek may provide updates to this
document, as well as supplemental security guidance or notices regarding vulnerabilities, at
www.magtek.com. MagTek advises checking the product's home page periodically for the most up-to-
date information.
MagTek may also contact customers when it is necessary to update firmware to address critical product
bugs or security vulnerabilities. For details about obtaining and updating the device's firmware, contact
MagTek Support Services or your reseller.
mDynamo Weatherized| Insert Secure Card Reader Authenticator | Installation and Operation Manual
Page 20 of 27 (D998200657-100)