Magtek tDynamo Installation And Operation Manual
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Magtek tDynamo Installation And Operation Manual

Three-way secure card reader authenticator
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tDynamo
Three-way Secure Card Reader Authenticator
Installation and Operation Manual
August 2018
Document Number:
D998200257-20
REGISTERED TO ISO 9001:2015
MagTek I 1710 Apollo Court I Seal Beach, CA 90740 I Phone: (562) 546-6400 I Technical Support: (888) 624-8350
www.magtek.com

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  • Page 1 Three-way Secure Card Reader Authenticator Installation and Operation Manual August 2018 Document Number: D998200257-20 REGISTERED TO ISO 9001:2015 MagTek I 1710 Apollo Court I Seal Beach, CA 90740 I Phone: (562) 546-6400 I Technical Support: (888) 624-8350 www.magtek.com...
  • Page 2 No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of MagTek, Inc. MagTek® is a registered trademark of MagTek, Inc.
  • Page 3 Retrofit new Sleep Mode throughout; Update 3.2 About the Aug 17, 2018 Status LEDs; Remove support for Windows 10 Bluetooth LE connections; Misc. clarifications and corrections tDynamo| Three-way Secure Card Reader Authenticator | Installation and Operation Manual Page 3 of 39 (D998200257-20)

  • Page 4: Limited Warranty

    MagTek’s published specifications. This warranty shall be provided only for a period of one year from the date of the shipment of the product from MagTek (the “Warranty Period”). This warranty shall apply only to the “Buyer” (the original purchaser, unless that entity resells the product as authorized by MagTek, in which event this warranty shall apply only to the first repurchaser).
  • Page 5 LIMITATION ON LIABILITY EXCEPT AS PROVIDED IN THE SECTIONS RELATING TO MAGTEK’S LIMITED WARRANTY, MAGTEK’S LIABILITY UNDER THIS AGREEMENT IS LIMITED TO THE CONTRACT PRICE OF THIS PRODUCT. MAGTEK MAKES NO OTHER WARRANTIES WITH RESPECT TO THE PRODUCT, EXPRESSED OR IMPLIED, EXCEPT AS MAY BE STATED IN THIS AGREEMENT, AND MAGTEK DISCLAIMS ANY IMPLIED WARRANTY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

  • Page 6: Fcc Information

     Consult the dealer or an experienced radio/TV technician for help. Caution: Changes or modifications not expressly approved by MagTek could void the user’s authority to operate this equipment. CE STANDARDS Testing for compliance with CE requirements was performed by an independent laboratory. The unit under test was found compliant with standards established for Class B devices.

  • Page 7: Table Of Contents

    How to Connect tDynamo to a Host Computer via USB ........... 15 2.2.3 How to Connect tDynamo to an iOS Host via Bluetooth LE ..........16 2.2.4 How to Connect tDynamo to an Android Host via Bluetooth LE ........19 Mounting tDynamo ........................
  • Page 8 USB-Based Custom Software ....................... 36 Bluetooth LE-based Custom Software and Apps ............... 36 For More Information ........................36 Appendix A Technical Specifications ....................... 37 tDynamo| Three-way Secure Card Reader Authenticator | Installation and Operation Manual Page 8 of 39 (D998200257-20)

  • Page 9: Introduction

    Although in a small form factor, it delivers a long smooth swipe path with excellent performance and one of the highest first swipe read rates in the industry.

  • Page 10: Security In Mind

    MagTek understands the value of easy-to-use and well documented Software Development Kits (SDKs), technical documentation, APIs, and sample code. MagTek SDKs have no royalties or maintenance fees and are free to redistribute with your application. Use MagTek’s MagneFlex browser or middleware application for even easier development.

  • Page 11: About Tdynamo Components

    1 - Introduction About tDynamo Components The major components of tDynamo are shown in Figure 1-1 below. The major components of the optional tDynamo docking stand are shown in Figure 1-2 below. Figure 1-1 - tDynamo Major Components tDynamo| Three-way Secure Card Reader Authenticator | Installation and Operation Manual...

  • Page 12: About Terminology

    Figure 1-2 - tDynamo Stand Major Components About Terminology In this document, tDynamo is referred to as the device. It is designed to be connected to a host, which is a piece of general-purpose electronic equipment which can send commands and data to, and receive data from, the device.

  • Page 13: About Solution Planning

    A smooth deployment of a tDynamo solution requires some up-front planning and decision-making:  Determine what type of host tDynamo will connect to. This can be a computer with a USB port or a host with Bluetooth 4.0 hardware that supports Bluetooth LE. When planning, include any additional support or devices required by the host, such as physical locations, mounting, and power connections.

  • Page 14: Installation

    About Host Software In any solution, tDynamo is connected to a host, which must have software installed that knows how to communicate with the device, and which is capable of performing actions intended to be carried out when a cardholder swipes, inserts, or taps a payment method.

  • Page 15: Connecting To A Host

    4) Power on the host computer. 5) On the host, install and configure the host software you intend to use with tDynamo (if you do not yet have that software, you can use MTNETDemo.exe included in SOFTWARE, SDK, DYNAMAG / DYNAMAX / EDYNAMO / UDYNAMO / ADYNAMO / MDYNAMO / TDYNAMO / DYNAWAVE (WINDOWS .NET), available from MagTek.com, to perform simple tests):...

  • Page 16: How To Connect Tdynamo To An Ios Host Via Bluetooth Le

    2) If any other Bluetooth LE host has an active data connection to the device, close the connection. 3) On the host, install and configure the host software you intend to use with tDynamo. If you do not yet have that software, you can download a test tool from the App Store called...
  • Page 17 For convenience, the MagTek Test provides an button that sends this command to the device with a single press. MSR On tDynamo| Three-way Secure Card Reader Authenticator | Installation and Operation Manual Page 17 of 39 (D998200257-20)
  • Page 18 Send command 580100 to disable it and conserve power. 11) Remember to change the default passkey. See the tDynamo Programmer’s Manual documentation for details. To unpair from the device, follow these steps: 1) On the iOS host, launch the app and select...

  • Page 19: How To Connect Tdynamo To An Android Host Via Bluetooth Le

    2) If any other Bluetooth LE host has an active data connection to the device, close the connection. 3) On the Android host, install and configure the host software you intend to use with tDynamo. If you do not yet have that software, you can download a test tool from the Google Play store called...
  • Page 20 2 - Installation 11) When the host asks for a passcode or PIN, enter tDynamo’s configured passkey (or the default ), then press the button. The device appears in the list. 000000 Paired devices 12) Use the host software or the...
  • Page 21 2 - Installation 13) Remember to change the default passkey. See the tDynamo Programmer’s Manual documents for details. To unpair from the device, follow these steps: 1) Locate the device in the Bluetooth configuration page. 2) Press the settings (gear) icon.

  • Page 22: Mounting Tdynamo

    2 - Installation Mounting tDynamo 2.3.1 About Mounting tDynamo’s design provides two mount points: A Lanyard Mount Point and a Locking Mount Point (see section 1.8 About tDynamo Components). The two mount points can be used in various combinations: ...

  • Page 23: How To Mount The Docking Stand

    8) Replace the docking stand’s protective cap. 9) Connect the docking stand’s USB cable to the host. Figure 2-3 - Optional Docking Stand Assembly tDynamo| Three-way Secure Card Reader Authenticator | Installation and Operation Manual Page 23 of 39 (D998200257-20)

  • Page 24: How To Temporarily Dock Tdynamo

    To permanently attach the device to the docking stand, follow these steps: 1) Make sure tDynamo is configured to use the docking contacts as its primary connection. If it is configured to use another connection, use that connection first to change the configuration.

  • Page 25: Operation

    3 - Operation Operation About Operating Modes During operation, tDynamo transitions between six distinct modes, each of which behaves differently:  Reset Mode occurs when the user presses and the recessed reset switch or holds the pushbutton for 5 to 10 seconds. After resetting, the device progresses to Powered Off Mode. If the device is connected to USB power, it immediately progresses to Discoverable Mode.

  • Page 26: About The Status Leds

    3 - Operation About the Status LEDs tDynamo’s General Status LED (LED 4) and Status LEDs 3, 2, and 1 provide feedback to the operator and cardholder about the internal state of the device (see section 1.8 About tDynamo Components).
  • Page 27 LED is solid red and LED 3 is solid green. An operator is updating the firmware. On Steady On completion, the device resets and all LEDs turn off briefly. tDynamo| Three-way Secure Card Reader Authenticator | Installation and Operation Manual Page 27 of 39 (D998200257-20)

  • Page 28: About Sounds

    3 - Operation About Sounds tDynamo’s beeper provides feedback to operators and cardholders about the internal state of the device:  The device sounds one short beep on startup to test the beeper and indicate the device is powered on.

  • Page 29: Power Management

    Power Management 3.4.1 About Power tDynamo can be powered by one of two power sources: USB or the built-in rechargeable battery. When the device is connected to a USB host or charger via the USB-C connector or the optional docking stand, it receives power through the USB connection.

  • Page 30: How To Charge The Battery

    For details, see section 5 Developing Custom Software. 3.4.3 How to Charge the Battery tDynamo has an onboard rechargeable battery to supply its own power when it is not powered through its USB-C connector or docking stand connectors. The battery must be periodically recharged by connecting it to the optional docking stand, or to a USB port or stand-alone USB charger using a USB-C cable.

  • Page 31: Card Reading

    A transaction generally follows this essential flow: 1) An advanced operator makes sure tDynamo is configured properly and is connected to the host (see section 2.2 Connecting to a Host). When the device is connected to the host via USB and powered by the USB-C connector or docking stand, generally the host always keeps a connection open to the device.

  • Page 32: How To Swipe Magnetic Stripe Cards

    MSR swipe symbol shown on the device’s face. The magnetic stripe must face toward and into the device, as shown in Figure 3-2. Cardholders may swipe in either direction along the path. Figure 3-2 - Swiping a Card Through tDynamo tDynamo| Three-way Secure Card Reader Authenticator | Installation and Operation Manual Page 32 of 39 (D998200257-20)

  • Page 33: How To Insert Contact Chip Cards

    Cardholders should insert chip cards into the chip card slot, indicated by the chip card orientation symbol shown on the device’s face. See Figure 3-3. Figure 3-3 - Inserting a Chip Card Into tDynamo tDynamo| Three-way Secure Card Reader Authenticator | Installation and Operation Manual Page 33 of 39 (D998200257-20)

  • Page 34: How To Tap Contactless Cards / Devices

    Apple users may need to tap the top of the phone on the contactless landing zone. 5) Remove the card or electronic payment device from the contactless landing zone. Figure 3-4 - Tapping a Contactless Card or Smart Phone On tDynamo tDynamo| Three-way Secure Card Reader Authenticator | Installation and Operation Manual...

  • Page 35: Maintenance

    4 - Maintenance Maintenance Periodic cleaning of tDynamo’s exterior may be required. To clean the outside of tDynamo, wipe it down with a soft, damp, lint-free cloth and then wipe it dry. MagTek’s double-sided cleaning card 96700004 is designed to clean the magnetic read head in the MSR swipe path and the contact pins inside all chip card contact readers.

  • Page 36: Developing Custom Software

    HID USB communication protocols. These libraries simplify the development of custom applications that use tDynamo, and include an SDK for the Microsoft .NET Framework, and an SDK for non-managed Windows executable images, such as.exe or DLL files.

  • Page 37: Appendix A Technical Specifications

    General Status LED (Red/Green/Blue/Amber) Status Indicators: Contactless Status LEDs (Green) Display Type: Not Applicable Display Size (viewable area): Not Applicable Display Resolution: Not Applicable tDynamo| Three-way Secure Card Reader Authenticator | Installation and Operation Manual Page 37 of 39 (D998200257-20)
  • Page 38 Wired Connection Types: Vendor-defined USB Human Interface Device (HID) data format Bluetooth Low Energy (Bluetooth LE) 4.2 Wireless Connection Types: GATT device / data format tDynamo| Three-way Secure Card Reader Authenticator | Installation and Operation Manual Page 38 of 39 (D998200257-20)
  • Page 39 ICC Read Head Life: 300,000 card insertions Battery Shelf Life: Minimum 1 year for rechargeable battery Battery Cycle Life: Minimum 80% capacity remaining after 500 recharging cycles tDynamo| Three-way Secure Card Reader Authenticator | Installation and Operation Manual Page 39 of 39 (D998200257-20)

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