No Sound - Pioneer Elite SC-37 Operating Instructions Manual

Additional information
Symptom
During loud playback the
power suddenly switches off.
The unit does not respond
when the buttons are pressed.
AMP ERR blinks in the display,
then the power automatically
switches off. The ADVANCED
MCACC blinks and the power
does not turn on.
The PQLS flashes and power
turns off.
OVERHEAT blinks in the
display or AMP OVERHEAT
and the power indicator flash
and the power turns off.
The receiver suddenly power
off or ADVANCED MCACC
flashes.
Display blinks 12V TRG ERR.

No sound

Symptom
No sound is output when an
input function is selected.
No sound is output from the
front speakers.
No sound from the surround or
center speakers.
No sound from surround back
speakers.
No sound from front height or
front wide speakers.
No sound from one speaker.
Remedy
• Turn down the volume.
• Lower the 63 Hz and 125 Hz equalizer levels in the Manual MCACC setup on page 106.
• Switch on the digital safety feature. While holding down ENTER on the front panel, press
 STANDBY/ON to set this receiver to the standby mode. Use TUNE / to select D.SAFETY
OFF, and then use PRESET / to select 1 or 2 (select D.SAFETY OFF to deactivate this
feature). If the power switches off even with 2 switched on, turn down the volume. With 1 or 2 on,
some features may be unavailable.
• Try switching the receiver off, then back on again.
• Try disconnecting the power cord, then connect again.
• The receiver may have a serious problem. Do not try switching the receiver on. Unplug the receiver
from the wall and call a Pioneer authorized independent service company.
• There is a problem with the receiver's power unit or fan. Try turning on the power after 1 minute. If
the same thing happens, the receiver is damaged. Unplug the receiver from the wall and call a
Pioneer authorized independent service company. (Other symptoms may appear when the power is
turned on.)
• Allow the unit to cool down in a well-ventilated place before switching back on.
• Wait at least 1 minute, then try turning the power on again.
• The power unit is damaged. Unplug the receiver from the wall and call a Pioneer authorized
independent service company.
• An error has arisen in the 12 V trigger jacks. Reconnect accurately then turn the power back on.
Remedy
• Check the volume, mute setting (press MUTE) and speaker setting (press SPEAKERS).
• Make sure the correct input function is selected.
• Check that the MCACC setup microphone is disconnected.
• Make sure the correct input signal is selected (press SIGNAL SEL). Note that when PCM is
selected, you won't be able to hear any other signal format.
• Check that the source component is connected properly (see Connecting your equipment on
page 20).
• Check that the speakers are connected properly (see Connecting the speakers on page 24).
• Check that the Stereo listening mode or the Front Stage Surround Advance mode isn't selected;
select one of the surround listening modes (see Listening in surround sound on page 59).
• Check that the surround/center speakers are not set to NO (see Speaker Setting on page 115).
• Check the channel level settings (see Channel Level on page 116).
• Check the speaker connections (see Connecting the speakers on page 24).
• Check that the surround back speakers are set to LARGE or SMALL, and the surround speakers
are not set to NO (see Speaker Setting on page 115).
• Check the speaker connections (see Connecting the speakers on page 24). If only one surround
back speaker is connected, make sure it's connected to the left channel speaker terminal.
• Surround back speakers will not play while the Speaker System is set to Speaker B and audio is
being played through speaker B.
• Check that the front height or front wide speakers are set to LARGE or SMALL, and the surround
speakers are not set to NO (see Speaker Setting on page 115).
• Check the speaker connections (see Connecting the speakers on page 24).
• Check the speaker connection (see Connecting the speakers on page 24).
• Check the speaker level settings (see Channel Level on page 116).
• Check that the speaker hasn't been set to NO (see Speaker Setting on page 115).
• The channel may not be recorded in the source. By using one of the advanced effect listening
modes, you may be able to create the missing channel (see Listening in surround sound on page 59).
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