Rice Lake iDimension Plus Setup And Operation Manual
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Rice Lake iDimension Plus Setup And Operation Manual

Rice Lake iDimension Plus Setup And Operation Manual

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iDimension
Plus
®
OIML Static Dimensioning System – Version 4.13
Setup and Operation Manual
March 26, 2024
PN 206286 Rev D

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  • Page 1 iDimension Plus ® OIML Static Dimensioning System – Version 4.13 Setup and Operation Manual March 26, 2024 PN 206286 Rev D...
  • Page 2 All information contained within this publication is, to the best of our knowledge, complete and accurate at the time of publication. Rice Lake Weighing Systems reserves the right to make changes to the technology, features, specifications and design of the equipment without notice.
  • Page 3 March 26, 2024 Added language section Table i. Revision Letter History Technical training seminars are available through Rice Lake Weighing Systems. Course descriptions and dates can be viewed at www.ricelake.com/training or obtained by calling 715-234-9171 and asking for the training department.

  • Page 4: Table Of Contents

    Connection ..................32 Rice Lake continually offers web-based video training on a growing selection of product-related topics at no cost.
  • Page 5 Plus Display is Locked and Will Not Dimension ....... .
  • Page 6 Plus Rice Lake continually offers web-based video training on a growing selection of product-related topics at no cost. Visit www.ricelake.com/webinars www.RiceLake.com Visit our website...

  • Page 7: Introduction

    This manual provides an overview of the iDimension Plus setup and operating instructions. Ensure the iDimension Plus unit is fully assembled by following the iDimension Plus Assembly Instructions (PN 197164). When interfacing this device with third party software, please reference the software manufacturer’s documentation for setup and configuration parameters as necessary.

  • Page 8: Safety

    Use only supplied power adapter. Never short-circuit the power adapter or the device. Never remove the iDimension Plus head cover or the electrical connection panels at the base of the pole assembly. Never modify or attempt to repair the unit. Service must be performed by Rice Lake Weighing Systems only.

  • Page 9: Installation Requirements

    Protect the iDimension Plus from static electricity and connect to a clean AC power outlet. Install the iDimension Plus on a table or sturdy level work surface large enough for the base plate and scale. Ensure the location provides a large enough work surface clear from other objects in the measurement area.

  • Page 10: Setup Wizard

    Plus Setup Wizard This section provides an overview of how to set up the iDimension Plus. The Setup Wizard displays during initial power-up. Skip to if Setup Wizard displays. Step 4 Figure 2-1. Setup Wizard Prompt Access Setup Wizard If Setup Wizard does not display, use the following steps.

  • Page 11: Time Zone

    Use the following steps to adjust the date or time. 1. Select Time & Date Figure 2-2 on page 2. Use to enter the current time and date. 3. Select to continue. © Rice Lake Weighing Systems ● All Rights Reserved...

  • Page 12: Zero Height

    1. Select the base type of the iDimension Plus. Figure 2-6. Zero Height Base Selection Display • Flat base or smooth scale: If the base is a smooth top scale or no scale, only using the iDimension Plus base, select and proceed to Step 3 •...
  • Page 13 NOTE: If the zero height fails, ensure the dimensioning area is clear, the scale is level and repeat the zero height function. If unable to perform a successful zero height, calibration may be required (Section 2.0 on page 10). © Rice Lake Weighing Systems ● All Rights Reserved...

  • Page 14: Scan Zone

    NOTE: The default configuration is US (48''). Selecting --Current Settings-- leaves this unchanged. Please contact Rice Lake Weighing Systems Support for advice on profile selection. Figure 2-12. Certification Settings The profile will depend on the hardware configuration and Legal for Trade requirements and was selected during the initial setup wizard.
  • Page 15 • Selecting any of the “Metric” profiles prompts for the selection of measurement unit: m, mm or cm. Figure 2-13. Certification Settings – Metric 3. Select to scroll to the desired unit of measure. 4. Select when the desired unit of measure is selected. © Rice Lake Weighing Systems ● All Rights Reserved...

  • Page 16: Next Steps

    6. Clear the platform of obstructions to continue. Figure 2-14. Setup Complete Next Steps The Setup Wizard is now complete. Additional setup requires connection of the iDimension Plus to a PC from a network connection to access QubeVu Manager. 1. Connect iDimension to network (Section 6.0 on page...

  • Page 17: Touchscreen Display

    Touchscreen Display This section provides an overview of iDimension Plus USB touchscreen display indicator and control instructions. The USB touchscreen display combines the weight and dimensions from the iDimension Plus and the optional scale to be visualized. The touchscreen display provides the dimensions, a live displayed scale weight and operator access to system level controls.

  • Page 18: Shape Indication

    0.5'' or 0.5 cm increments. 3.1.4 Status Indication Status indicates the current status of the iDimension Plus unit. • The status indicates the device is ready to perform a dimensioning transaction • The status indicates a successful dimensioning transaction is complete •...

  • Page 19: Zero Height Key

    1. Select the base type of the iDimension Plus. Figure 3-3. Zero Height Base Selection Display • If the base is a smooth top scale or no scale, only using the iDimension Plus base, select the scale type and proceed to Step 3 on page 20 •...
  • Page 20 3. Ensure the platform is clear of other objects then select Figure 3-5. Ensure Base is Clear Display NOTE: It is important to keep the scale or iDimension Plus base clear and unobstructed during the zero height calibration to set the zero height accurately.

  • Page 21: Configuration Menu

    Configuration Menu Configuration Menu This section provides an overview of iDimension Plus configuration menu instructions.The Configuration Menu provides more configuration options when accessed through touchscreen display than when accessed through a PC. Access Configuration Menu To access the Configuration Menu, use the following steps: 1.

  • Page 22: Inspection Menu Key

    Allows for a connected USB drive to update the current device firmware Section 4.1.6 on page 24 IP Address Select to view the current IP address of the iDimension Plus unit Section 4.1.7 on page 25 Table 4-1. Configuration Menu Keys 4.1.1...

  • Page 23: View Eula

    All settings are configured in the administrator mode of QubeVu Manager. Figure 4-6. Extract Data 1. Select to refresh. 2. Select to perform a manual export. 3. Select the ruler icon to return to normal operating mode. © Rice Lake Weighing Systems ● All Rights Reserved...

  • Page 24: Restart

    4. Select the firmware upgrade required. Select to continue. Figure 4-8. Connect USB Drive to Upgrade Firmware NOTE: The firmware update is copied from the USB drive to the iDimension Plus. The file checksum is used to validate the file. www.RiceLake.com...

  • Page 25: Ip Address

    Figure 4-9. Firmware Uploading Messages at the message Uploaded file checksum to proceed with upgrade. The update process takes a few 5. Select minutes. Do not interrupt the process. The iDimension Plus reboots upon completion. NOTE: Select to cancel the process.

  • Page 26: Device Information

    Plus Device Information Provides access to a weights and measures inspector and important information about the device. Figure 4-11. QubeVu Inspector Device Information Tab Select the ruler icon to return to the normal operating mode. 4.2.1 Device Information Key The Device Information function key displays the Device Info Menu.
  • Page 27 For specific applications and International approvals requiring long term storage, audit trail must be configured in the QubeVu Manager Measurement Settings tab. If not configured, No LTS data is available displays. Figure 4-14. Transaction Log © Rice Lake Weighing Systems ● All Rights Reserved...

  • Page 28: Use And Operation

    Section 9.0 on page 49 for additional specification information. NOTE: Minimum and maximum certified capacities do not reflect certified performance specifications. Contact Rice Lake Weighing Systems for details. NOTE: When a scale is used on top of the base plate, it reduces the maximum object size available since it reduces the distances between the scanning head and base plate.

  • Page 29: Flats

    Figure 5-2. Flat Detection Circle 5.1.2 Object Types The iDimension Plus is factory configured to dimension both cube (rectangular) and irregular shaped objects. Irregular shaped objects are dimensioned as rectangles around the shape. Table 5-1 for an example of how and what types of shapes the iDimension Plus will measure.

  • Page 30: Performing A Measurement

    5.2.1 Automatic Package Detection 1. To dimension, the iDimension Plus must be in a Ready status and the scale, if used, is at zero weight. Figure 5-4. Ready Status 2. Place object within the Zone of Interest. Once the scale has settled and there is no motion within the Work Area, the iDimension Plus will provide the dimensions, weights and image of the package with a blue bounding box representing the measurements displayed.
  • Page 31 4. If the system does not return to the ready state, select the Help function key on the USB display (Section 3.1.5 on 18) follow the instructions to return the iDimension Plus to the Ready status. page Item Out of Bounds The system will provide an out of bounds alert if trying to dimension an object that is too large for the field of view.

  • Page 32: Network Connection

    Section 6.2 to determine the IP address. Alternatively, contact your local IT Department. If using a static IP address, connect the iDimension Plus directly to a laptop or PC and follow the instructions in Section 6.3 on page DHCP Connection To connect via DHCP, see the following information: 1.

  • Page 33: Static Ip Connection

    Capture Definitions Capture definitions for QubeVu Firmware Upgrade Update firmware Backup Backup and restore settings; See the iDimension Plus QubeVu Managers Guide (PN 195441) for additional backup details Diagnostics Diagnostics settings (Section 9.1 on page Table 6-1. Admin Tools © Rice Lake Weighing Systems ● All Rights Reserved...

  • Page 34: Edit/Cancel/Save Keys

    Plus 6.4.1 Edit/Cancel/Save Keys While in Admin Tools menus, Edit, Cancel and Save keys are active and are found on the right side of the screen the screen. Figure 6-3. Edit/Cancel/Save Keys Edit Select to make changes to the Admin Tools settings. This displays while in the general setting mode and calibration menu.

  • Page 35: Setup

    Setup Setup This section provides an overview of iDimension Plus setup instructions, using QubeVu Manager. For complete QubeVu Manager setup instructions, see the iDimension Plus QubeVu Managers Guide (PN 195441). Figure 7-1. QubeVu Home Setup Menu Use the following steps to navigate to the setup menu.

  • Page 36: General Settings

    Plus General Settings 1. From the QubeVu Manager menu, select 2. The QubeVu Manager login screen displays. The default username is admin. The default password is password. 3. Select 4. Select Figure 7-3. Setup – General Settings www.RiceLake.com Visit our website...

  • Page 37: General Settings Parameters

    USB display; Clear the platform to return to ready state; If the scale is receiving power from the USB port, check to make sure the scale is on and working properly Table 7-1. General Settings Parameters © Rice Lake Weighing Systems ● All Rights Reserved...

  • Page 38: Scale

    The following is a list of Compatible USB HID scales including the Vendor ID and product ID; The following example is for a Rice Lake BenchPro Scale; 1C19 is the vendor ID and 0002 is the product id; Use a comma to separate the values...

  • Page 39: Language Setup

    2. The QubeVu Manager login screen displays. The default username is admin. The default password is password. 3. Select 4. Select 5. Select the desired language from the Language to Display drop-down menu (see Figure 7-6). Figure 7-6. Language Setup 6. Select to continue. © Rice Lake Weighing Systems ● All Rights Reserved...

  • Page 40: Network

    Example: http://<hostname>/ IP Address If DHCP is checked, do not enter an IP address; If DHCP is not checked, define a unique IP address for each iDimension Plus is installed; Default IP address: 169.254.1.1 Consult with the network administrator if unsure how to assign a new IP address; If using fixed IP addresses, access iDimension Plus by the hostname or the IP address: http://<hostname>/...

  • Page 41: Network Security

    7.4.1 Network Security Network Security settings allow enhanced security by encrypting communications with the iDimension Plus using the Hypertext Transfer Protocol (HTTPS). By default, communication with the iDimension Plus is via HTTP. • Select the Network Security tab to display the current settings •...

  • Page 42: Calibration

    The calibration menu provides access to the following information: • Calibration settings for the Work Area and Zone of Interest configuration • Camera calibration – if required, calibrates the iDimension Plus using the calibration object Calibration Settings The calibration settings include configuration of the Work Area and Zone of Interest.

  • Page 43: Zone Of Interest Configuration Mode

    To review the current camera calibration settings within QubeVu, see the following procedure: 1. From the Admin menu, select to enter the setup menu. Figure 8-3. Admin Tools 2. Select to set parameters within the Calibration Settings tab. Figure 8-4. Calibration Menu © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 44 Plus 3. Select the Zone of Interest tab. Figure 8-5. Zone of Interest Tab 4. Select to switch to configuration mode. This may take a few minutes while the device resets. Figure 8-6. Zone of Interest Tab NOTE: Modifying the Zone of Interest and Work Area is required if the height of the scale has been changed or if a scale has been added or removed from the operation.

  • Page 45: Camera Calibration From Qubevu Manager

    1. From the Admin menu, select . The Camera Calibration menu displays. 2. Select 3. Select 4. Select the Depth Confidence tab. A live image displays. Figure 8-8. Depth of Confidence Tab © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 46 Plus 5. Press and hold the left mouse button and hover over the image to create a blue rectangle line around the calibration object. Figure 8-9. Calibration Object Bounds 6. Select the Low Resolution tab. 7. Press and hold the left mouse button and drag the mouse to draw a rectangle around the calibration object.
  • Page 47 11. Review each tab to ensure the calibration object was successfully captured and no other object had mistakenly been placed in the view of the camera. 12. Select . The unit automatically restarts to apply the camera calibrations. © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 48 Plus Calibration Unsuccessful displays, the calibration has failed. The red cross hairs out of alignment indicate they are out of alignment and a new calibration is required. 1. Select Cancel and perform a new calibration. 2. Redraw the rectangles within each available tabs.

  • Page 49: Appendix

    The Diagnostics tools can be used to test hardware components and gather diagnostic information. NOTE: The Administrator defined a username and password during the initial setup process. The username and password are required to log into and access the iDimension Plus Admin Tools. 9.1.1 Diagnostics Menu The Diagnostics menu provides tools to help troubleshoot the device.

  • Page 50: Component Tests

    Plus 9.1.2 Component Tests The Component Tests menu is used to test hardware components individually or all at once. • Select Test All to test all hardware components; If a scale is connected the camera level test will fail •...

  • Page 51: Scale Test

    Appendix 9.1.3 Scale Test The Scale Test tool is used to help determine the communication settings of a serial scale attached to the iDimension Plus. 1. Select the Serial Port and Scale Type from the drop down lists. 2. Select to start the test.

  • Page 52: System Log

    Plus 9.1.4 System Log The system log storage data is configured in the setup menu. For troubleshooting, the file may be required to be sent to the factory for engineering analysis and troubleshooting. The log view can be customized by type (view all or view info, debug or error messages only) or by order (view the latest first or the earliest first).

  • Page 53: Troubleshooting

    1. Select on the display. Figure 9-8. Help Button 2. Follow the provided help instructions to return the iDimension Plus to Ready state: A. Device status: STARTED or REMOVE displays; Clear the scale of obstructions B. Zero the scale Figure 9-9. Device Status Started C.

  • Page 54: Idimension Plus Display Is Off Or Blank

    9.2.2 iDimension Plus Display is Off or Blank 1. Check the power connection on the back of the iDimension Plus and the 120 V outlet. 2. Check USB connection on back of USB display. 3. Press the Power button on the back of the USB display.
  • Page 55 Figure 9-13. USB Display Touch Screen Not Functioning 6. Select to restart the device. Figure 9-14. Restart Confirmation 7. The USB display will go to a green display and within 2 minutes return to the ready state. © Rice Lake Weighing Systems ● All Rights Reserved...

  • Page 56: Compliance

    Plus 10.0 Compliance DECLARATIONOF CONFORMITY iDimension Plus 2014/35/EU LVD EN 62368-1:2014+A11 2014/30/EU EMC EN 55032:2015, CISPR 32:2013, EN 61326-1:2013 2011/65/EU RoHS EN 50581:2012 __________________________ ____ __________________________ Brandi Harder June 15, 2021 __________________________ Quality Manager www.RiceLake.com Visit our website...
  • Page 57 Plus 2016/1101 Low Voltage EN 62368-1:2014+A11 2016/1091 EMC EN 55032:2015, CISPR 32:2013, EN 61326-1:2013 2012/3032 RoHS EN 50581:2012 __________________________ ___________ _______ __________________________ Brandi Harder December 30, 2021 __________________________ Quality Manager © Rice Lake Weighing Systems ● All Rights Reserved...

  • Page 58: Specifications

    Plus 11.0 Specifications Product Dimensions Warranty Length 25'' (63.5 cm) Two-year limited warranty Width 14.25'' (56 cm) Certifications and Approvals Height 63.8'' (162 cm) NTEP Weight 28.5 lb (13 kg) CoC Number: 19-040A1 Power Requirements Single power source 110–240 V external power supply, US power cord...
  • Page 60 © Rice Lake Weighing Systems Content subject to change without notice. 230 W. Coleman St. • Rice Lake, WI 54868 • USA USA: 800-472-6703 • International: +1-715-234-9171 March 26, 2024 PN 206286 Rev D www.ricelake.com...

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