Basic Troubleshooting - Astralpool Control Connect-PH/ORP line Instruction Manual

26 Basic Troubleshooting

Message Solution
The flow alarm will appear if there is no water flow (paddle flow switch sensor).
- Check the pump, filter and backwash valve. Clean if necessary.
- Check the paddle flow switch sensor wiring connections.
FLOW switch alarm (F.S)
Low or high alarms appear if the reading is not within established safety limits. High and low ClmV safety limits cannot be changed.
Standard mode: ClmV > 855 = HIGH ORP ALARM = Electrolysis is stopped
Biopool mode: ClmV > 855 = HIGH ORP ALARM = Electrolysis is stopped
Check the level of chlorine in the pool using a photometer or a test strip.
If necessary, clean and calibrate the ORP sensor.
If the free chlorine value is low and the total chlorine value is high, reduce the chloramines by superchlorinating with sodium hypo-
chlorite.
If the deviation is high during the calibration process, the equipment will report an error and the probe must be replaced.
Standard mode: ClmV < 600 = LOW ORP ALARM
ORP (mV) – High/low alarm
Biopool mode: ClmV < 300 = LOW ORP ALARM
Check the level of chlorine in the pool using a photometer or a test strip.
If necessary, clean and calibrate the ORP sensor.
If chlorine ppm are high and the mV reading is low, check cyanuric acid concentration. Should the values be above 60 ppm, partially
drain the pool.
Increase daily filtering.
If the deviation is high during the calibration process, the equipment will report an error and the probe must be replaced.
Low or high alarms appear if the reading is not within established safety limits. These safety limits cannot be changed. If the high pH
alarm appears, the pH pump will be switched off for safety reasons.
Standard mode: pH > 8.5 = pH HIGH ALARM = Pump off
Biopool mode: pH > 9.0 = pH HIGH ALARM = Pump off
Check the pH of the pool water using a photometer or a test strip.
If necessary, clean and calibrate the pH sensor.
If the deviation is high during the calibration process, the equipment will report an error and the probe must be replaced.
The pH of the pool must be manually reduced to 8.45 (standard mode) or 8.95 (biopool mode) for the pump to start dosing again.
pH Low/High alarm
Standard mode: pH < 6.5 = LOW pH ALARM
Biopool mode: pH < 6.0 = LOW pH ALARM
Check the pH of the pool water using a photometer or a test strip.
If necessary, clean and calibrate the pH sensor.
If the deviation is high during the calibration process, the equipment will report an error and the probe must be replaced.
When the PUMP-STOP FUNCTION is activated (default 60 min), the system stops the dosing pump after a programmed time without
having reached the pH set point.
Check the pool's pH and ORP/ppm values using a photometer or a test strip.
If necessary, clean and calibrate the pH and ORP/ppm sensors.
PUMP-STOP alarm
- Check and adjust the alkalinity of the water (consult your pool specialist).
- Check the levels of acid in the container.
- The temperature alarm will appear when the temperature values are out of range.
- When the water temperature is very low, the equipment will not reach 100% production due to low conductivity.
Low/High TEMPERATURE
sensor alarm
58