ATEN VW3620 User Manual

ATEN VW3620 User Manual

36 x 20 modular video wall processor
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VW3620
36 × 20 Modular Video Wall
Processor
User Manual

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Summary of Contents for ATEN VW3620

  • Page 1 VW3620 36 × 20 Modular Video Wall Processor User Manual...
  • Page 2 VW3620 User Manual Compliance Statements FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 3 VW3620 User Manual Industry Canada Statement This Class A digital apparatus complies with Canadian ICES-003. HDMI Trademark Statement The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. RoHS...
  • Page 4: User Information

    VW3620 User Manual User Information Online Registration Be sure to register your product at our online support center: International http://eservice.aten.com Telephone Support For telephone support, call this number: International 886-2-8692-6959 China 86-400-810-0-810 Japan 81-3-5615-5811 Korea 82-2-467-6789 North America 1-888-999-ATEN ext 4988...
  • Page 5: Product Information

    VW3620 User Manual Product Information For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International http://www.aten.com...
  • Page 6: Table Of Contents

    VW3620 Side View ........7...
  • Page 7 VW3620 User Manual Installing the Input / Output Boards ..... . . 22 Rack Mounting ......... 24 Mounting with Brackets .
  • Page 8 VW3620 User Manual Design Mode ......... . 56 Understanding Display Zones .
  • Page 9 VW3620 User Manual 5. CLI Commands Overview ..........97 Connecting to the Video Wall Processor via Telnet.
  • Page 10 VW3620 ........
  • Page 11: About This Manual

    Modular Matrix Solution installation. Chapter 3 Front Panel Operation explains the fundamental concepts involved in operating the VW3620 at the local site via the front panel LCD display using pushbuttons. Chapter 4 Browser Operation provides a complete description of the Modular Matrix Solution’s web Graphical User Interface (GUI), and how to use...
  • Page 12: Conventions

    VW3620 User Manual Conventions This manual uses the following conventions: Indicates text that you should key in. Monospaced Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].
  • Page 13: Introduction

    RS-232, Ethernet, the front panel buttons, web GUI to RESTful API. Integration with ATEN Control System and the 3rd party devices is allowed through its RS- 232 and Ethernet interfaces as well as the support for RESTful APIs.
  • Page 14: Vw784 / Vw884

    VW784 / VW884 is a 4-port 4K HDMI input / output board built to work with VW3620 Modular Video Wall Processor, with VW784 taking 4 HDMI sources and VW884 enabling routing of 4 HDMI signals to 4 displays, meeting the increasingly stringent video wall requirements in mission-critical applications.
  • Page 15: Features

    Chapter 1. Introduction Features VW3620  Processes up to 36 input sources and manages up to 20 displays in any sizes at varying resolutions from a single 7U chassis  Modular construction with 7 input slots, 5 output slots, and 2 function...
  • Page 16: Vw784 / Vw884

    VW784 / VW884  Works with VW3620 to take 4 HDMI sources (VW784) and enable routing of 4 HDMI signals to 4 displays (VW884) for optimum flexibility  Supports resolutions up to 4K for superior video quality ...
  • Page 17: Compatible Browsers

    Windows 10 Enterprise (64 bit) MAC 14.1 Safari Optional Equipment Purchase optional equipment such as a secondary power module, fan, or rack mount kit to get the most out of your ATEN Video Wall Processor. For more information, go to https://www.aten.com/global/en/...
  • Page 18: Components

    Component Description LCD display The LCD display shows the options for configuring and operating the VW3620. See Front Panel Pushbuttons, page 30, for details. alarm LED The LED lights red to indicate that a system error occurred. To obtain details for the issue, log in to the Web GUI. The alarm LED goes off once the system error is fixed.
  • Page 19: Vw3620 Side View

    Chapter 1. Introduction VW3620 Side View Component Description handles The two front handles are used to install the unit into a rack. recessed The two side handles are used to transport the unit. Push in to handles lock and unlock the handles so that they can be used to carry...
  • Page 20: Vw3620 Rear View

    Connect the supplied power cord to the unit’s primary power socket. See Installing the Power Module, page 14 for how to install the power module to the VW3620 video wall processor. system HDMI local Connect to an HDMI-enabled display for monitoring, output previewing, and controlling the real-time content.
  • Page 21 (chain in) Note: The daisy-chaining functionality will be supported in a future update. RS-232 serial port Connect a PC or an ATEN Control Box to the RS-232 serial port for controlling the unit. grounding terminal Attach the grounding wire here.
  • Page 22: Vw784 Front View

    LEDs Light up to indicate stable connection with the connected source devices. ATEN LockPro™ Optionally secure an ATEN LockPro™ to hold the HDMI screws cable in place and prevent it from falling off. status LED Indicate the working status of the unit.
  • Page 23: Vw884 Front View

    LEDs Light up to indicate stable connection with the connected source devices. ATEN LockPro™ Optionally secure an ATEN LockPro™ to hold the HDMI screws cable in place and prevent it from falling off. status LED Indicates the working status of the unit.
  • Page 24 VW3620 User Manual This Page Intentionally Left Blank...
  • Page 25: Hardware Setup

    Its important to properly transport and store the VW3620. Follow the instructions below to avoid damaging the VW3620 due to improper handling. When not rack mounted, the VW3620 should be placed on a flat and level surface with the bottom side down. The unit should never be placed with the front, rear or sides facing the ground.
  • Page 26: Installing The Power Module

    Installing the Power Module Item Description 3 prong socket Plugs in the supplied power cord here. power module Press the lever to detach the power module from the VW3620 release lever video processor. strap mounting Plugs the cable strap here.
  • Page 27 Chapter 2. Hardware Setup To install the power module to the VW3620 video wall processor, do the followings: 1. Attach the cable strap to the power module by inserting it into the strap mounting hole.
  • Page 28 VW3620 User Manual 2. Install the power module to a power slot on the rear side of the VW3620 video wall processor: a) To install the power module to the primary power slot, follow the description as step 3 instructs.
  • Page 29 Chapter 2. Hardware Setup 4. Plug the power cord into the 3 prong socket of the power module. 5. Secure the power cord by moving the buckle to the strain relief side of the power cord. Slide the buckle to a proper position.
  • Page 30: Adjusting The Cable Strap

    VW3620 User Manual Adjusting the Cable Strap To loosen the buckle of the cable strap, press the buckle detach lever to unlock the buckle. To adjust the position of the buckle, push down on the locking release lever and move the buckle toward or backward to your preferred position.
  • Page 31: Installation

    Chapter 2. Hardware Setup Installation Follow the steps below to safely install devices to the VW3620.
  • Page 32 4. Connect your video display device(s) to the HDMI output port(s) of the VW884 video output board(s). 5. (Optional) To control the VW3620 via serial communication, connect your PC or ATEN Control Box to the unit’s RS-232 port. 6. (Optional) To monitor, preview, and control the real-time content, connect an HDMI-enabled display to the system HDMI local output port.
  • Page 33 Chapter 2. Hardware Setup 8. (Optional) To remotely operate the VW3620 via the Web GUI, connect the Ethernet port of the primary CPU board to the network using an Ethernet cable. Note: 1. Optionally install the CPU board to VW3620’s redundant CPU slot for hot-standby operation.
  • Page 34: Installing The Input / Output Boards

    To install the VW784 video input board / VW884 video output board into the VW3620 video wall processor, follow the steps below. 1. Remove the slot cover on the rear side of the VW3620 video wall processor. 2. Insert the VW784 input board / VW884 output board into the slot of the VW3620.
  • Page 35 Chapter 2. Hardware Setup  Install the VW884 video output board(s) to video output board slot(s). 3. Give a little push to get the VW784 video input board / VW884 video output board till it is completely seated in the slot. 4.
  • Page 36: Rack Mounting

    VW3620 User Manual Rack Mounting The VW3620 Video Wall Processor can be mounted in a 19” (1U) system rack. For the most convenient front panel operation at the local site, mount the unit at the front of the rack, as follows: 1.
  • Page 37: Mounting With Brackets

    Chapter 2. Hardware Setup Mounting with Brackets You can also use mounting brackets to install the VW3620, as shown below. Note: The Easy Installation Mounting Kit is not included with the package. To purchase a mounting kit please contact your dealer.
  • Page 38 VW3620 User Manual 2. Push in and lock the recessed handles, and then slide the unit along the brackets. Push (Lock) Push (Lock)
  • Page 39 3. Screw the front panel to the rack. Phillips I Head M4L6 Note: To ensure the VW3620 has sufficient air flow, do not stack items around the unit. Proper air flow ensures safe operation and prevents the unit from overheating.
  • Page 40 VW3620 User Manual This Page Intentionally Left Blank...
  • Page 41: Front Panel Operation

    Chapter 3 Front Panel Operation Overview The Video Wall Processor installation can be configured and operated locally via the VW3620 front panel LCD and pushbuttons. LCD display function pushbuttons...
  • Page 42: Front Panel Pushbuttons

    VW3620 User Manual Front Panel Pushbuttons The VW3620 front panel has easy-to-use pushbuttons for selecting which video source shows on which display. Please note the following front panel button operations: 1 2 3 4 5 6 7 Button Description Local Output To configure and preview the content through the HDMI- enabled display connected to the unit’s system HDMI local...
  • Page 43: Front Panel Lcd

    IP settings, configuring the settingsof EDID/OSD/ network, selecting security settings, and loading/saving connection profiles. If the VW3620 has been configured to require a password for local operation, you need enter the 4-digit password to unlock the LCD display first.
  • Page 44: Lcd Password

    VW3620 User Manual  Firmware Version The current firmware version installed on the unit. To upgrade the firmware, please go to the main menu screen > F/W upgrade. See F/W upgrade, page 41 for details. When the LCD display is locked, a lock icon is displayed on the upper-left corner of the screen.
  • Page 45 3. Press the Enter button to submit the 4-digit password to unlock the LCD display. Note: 1. The VW3620 password can be any four digit combination between 0000 to 9999. 2. If you enter an incorrect password, the Incorrect Password screen shows up.
  • Page 46: Menu

    Configures the input source and the output layout. Security Configures the password protection for the LCD display. Settings Configures the unit’s settings of the EDID mode / OSD / network. F/W Upgrade Upgrade the firmware of the VW3620 through local operation.
  • Page 47: System Info

    Chapter 3. Front Panel Operation System Info On the main menu screen, use the navigation buttons to select System Info and press the Enter button to enter the system info screen, the following information are listed:  IP address  Submask ...
  • Page 48: Mode

    Please note that the current selected mode is marked with the word selected. Timeout The VW3620 LCD display enters the idle screen (see Idle Screen, page 31) after it times out. On the Timeout option screen, select between 1 minute, 3 minutes, and 10 minutes to determine how long the LCD display stays unlocked.
  • Page 49: Change Password

    Change Password Follow the steps below to change the 4-digit password for unlocking the VW3620's LCD display: 1. Enter the old password by using the navigation buttons (the Up arrow or the Down arrow) to cycle through the digits. Once the digit is selected, press the Enter button to advance to the next digit.
  • Page 50: Settings

    VW3620 User Manual If the confirm password you input does not match the new password, a warning message shows up. Press the Enter button to close the message and return back to the step to input the new password again.
  • Page 51: Edid Mode

    The system will enforce the Default EDID setting if port 1 is not occupied Default ATEN’s default EDID data is passed to all video sources by default when the system is powered on. Customized This mode allows user-defined EDID configurations for optimum output.
  • Page 52: Network

    VW3620 User Manual Network To change the unit's IP address, the submask, and the gateway, do the followings: 1. Go to the main menu screen > Settings > Network. 2. Select to access the setting screen of the item to be changed and the screen displays the current IP address / submask / gateway information.
  • Page 53: F/W Upgrade

    5. Press the Enter button again to close the dialog that reminds you the change is saved and return to the Network screen. F/W upgrade To upgrade the firmware of the VW3620 video wall processor through local operation: 1. Connect a USB drive which contains an up-to-date firmware file to the...
  • Page 54 VW3620 User Manual 2. Access the main menu screen > F/W Upgrade. Press the Enter button to load the firmware file from the connected USB drive. 3. The unit starts to load the firmware file and detect whether the firmware version is valid.
  • Page 55 Chapter 3. Front Panel Operation 4. Once the upgrade is completed, the LCD display shows the message as illustrated below. Press the Enter button to return to the unlocked idle screen.
  • Page 56: Local Output

    VW3620 User Manual Local Output The pushbutton Local Output allows you to monitor the video input signals and the video wall layouts in real time through the display device connected to the unit's system HDMI local output port. Press the Local Output button, and the LCD display shows the current...
  • Page 57: Zone View

    Chapter 3. Front Panel Operation Zone View By selecting Zone View, you will see the output screen similar to the following: Select Next / Previous using the navigation buttons and press the Enter button to switch to the next or previous zone. Enter the option menu of Auto Polling to determine the duration each zone is played.
  • Page 58: Array Source View

    VW3620 User Manual Select Next / Previous using the navigation buttons and press the Enter button to switch to the next or previous input video source. Enter the option menu of Auto Polling to determine the duration each input video is played.
  • Page 59: Profile

    Enter button to apply the selected profile. Depending on the arrangement of the display monitors you configured for your zone(s) in VW3620 Web GUI, the preview screen shows on the display device connected to the unit's system HDMI local output port may as the followings: ...
  • Page 60 VW3620 User Manual  Independent Display...
  • Page 61: Browser Operation

     The default login credentials are administrator and password.  Enter the username and password, then click Login.  For the very first time you log in to your VW3620 Web GUI, you are required to change the password. Follow the on-screen instruction to...
  • Page 62 Ethernet cable, the IP address(es) of CPU 1 and CPU 2 might differ. Run IP Installer to obtain the DHCP-assigned address(es). After successfully logging in to your VW3620 Web GUI, you will enter the Design Mode tab where you can set up the display zone(s).
  • Page 63: Display Configuration

    Chapter 4. Browser Operation Display Configuration To get started, click on the Display configuration button to open the popup window to set up your output display configuration. 1. Click to select the zone you would like to set up.  Use the zoom slider to change the zoom level of the display zone.
  • Page 64 VW3620 User Manual 2. Configure the display monitors settings in the right panel of the popup window.  Use the radio button to select the displays arrangement between Video Wall and Independent Display  Define the name for this zone.
  • Page 65: Main Page

    Chapter 4. Browser Operation Main Page After logging in, you will enter the VW3620 Web GUI main page which is divided into three parts—the menu bar (page 54), the Design Mode tab (page 56), and the Preview tab (page 70).
  • Page 66: Menu Bar

    Click to log out of the VW3620 Web GUI. Logout Setting the Standby Mode The standby mode is a low-power mode where the VW3620 operates minimally by stopping all input and output transmissions and logging the user out of the Web GUI.
  • Page 67: Source Array

    Chapter 4. Browser Operation  Log in to the Web GUI with a valid credential, and wake up the unit by clicking on the screen as illustrated below. Source Array Source Array page displays all the video from the connected input source device(s), giving you a glance at all the video source(s) with the input board numbers, the port numbers, and the self-defined port names.
  • Page 68: Design Mode

    In your video wall processor application, you may more than one video wall set up—for example, a 2 x 2 video wall, a 4 x 4 video wall, and a single-monitor display, all managed by one VW3620. In this case, you have three display zones.
  • Page 69 Chapter 4. Browser Operation 1. Profile Panel The profile panel contains the following 2 tabs:  Profile List: The profile list shows all the profiles, including those are not edited.  Property Settings: The property settings tab shows the property of the displayed item(s) in the profile.
  • Page 70 VW3620 User Manual  By clicking on the more button of a video source (both Input and Customized), an option menu is opened for you to choose an action to take: Action Description To create a window on the canvas that displays this video source.
  • Page 71 Chapter 4. Browser Operation 4. Audio & Display Configuration Buttons Click on the Audio Control button to open the Audio Control popup window for configuring the output audio:  Use the drop-down menu to apply options to all output ports. ...
  • Page 72 VW3620 User Manual Click on the Display Configuration button for arranging the displayed layout for each zone.
  • Page 73 Chapter 4. Browser Operation 5. Canvas Toolbar The toolbar contains the 7 tools: Item Description Add Text Click the button to open the options menu to select whether to add normal text or to add the scrolling text Add Image Click the button to browse the image file to be uploaded.
  • Page 74 VW3620 User Manual Item Description Turn on the Input ID switch to show the input port ID on the display(s). Turn on the Window ID switch to show the window port ID on the display(s). The Bring to Front button appears only when an item is selected to be edited.
  • Page 75: Multiview Window Management

    Chapter 4. Browser Operation Multiview Window Management Create a Multiview Window To create a multiview window, do the followings: 1. From the canvas toolbar, click on the Create Multiview Window button to open the option menu to select window type. 2.
  • Page 76 VW3620 User Manual 4. Click on the OK button, and the newly-created multiview window is displayed on the canvas now.
  • Page 77: Configure A Multiview Window

    Chapter 4. Browser Operation Configure a Multiview Window To configure an existed multiview window: 1. On the canvas, click to select the multiview window to be edited. 2. From the profile panel, make change of this multiview window's property: Click on the show / hide button to reveal or conceal this window.
  • Page 78: Customized Video Source

    VW3620 User Manual  To remove an existed multiview content from the playlist, hover the cursor to the more button next to the multiview content to be deleted, and select Delect from the option menu.  Enter the duration that determines how long each multiview content is played.
  • Page 79: Profile Management

    Chapter 4. Browser Operation Profile Management Creating a Profile To create a profile: 1. Enter the Design Mode tab. 2. (Optional) Follow the steps as Display Configuration, page 51 describes to set the zone(s) and the display monitors. 3. Use the interactive functions to configure the display zone(s). See Interactive Functions on Design Mode Tab, page 56.
  • Page 80: Edit A Profile

    VW3620 User Manual Edit a Profile To edit an existed profile: 1. Click on the more button of the profile to be edited to open the option menu, and select Open. 2. The profile is now shown in the canvas area. Use the interactive functions to make change of it, and click on Save to Profile in the profile panel to open the popup window.
  • Page 81: Apply A Profile

    Chapter 4. Browser Operation Apply a Profile To implement a profile to display the video configuration to the connected output devices, do the followings: 1. From the profile panel, click on the more button of the profile to be played to open the option menu, and then select Open. Or drag the profile to be edited to the canvas area and release it to open this profile.
  • Page 82: Preview

    VW3620 User Manual Preview To view the live streaming of the implementing profile output to the display device(s), please go to the Preview tab.
  • Page 83: Delete A Profile

    Chapter 4. Browser Operation Delete a Profile To delete an existeing profile: 1. From the profile panel, find the profile to be deleted, and click on its more button to open the option menu. 2. Simply select Remove to delete the profile, and comfirm to delete it. The profile item will be cleaned up.
  • Page 84: System Settings

    VW3620 User Manual System Settings Click on the Settings button in the menu bar to enter the settings page for configuring the system settings. Please note that only the user with administrator user role can access the settings page. The setting page opens to the General tab. To access to other settings, click...
  • Page 85: Overview

    VW3620.  Maintenance See Maintenance, Upgrade the firmware for the installed page 88. input and output boards  Back up or restore the VW3620’s configuration  Add, edit, or remove user accounts  Configure the system network settings...
  • Page 86: General

    Description Device Info Device Name Define the name for this VW3620 unit. Firmware Version The current version of the firmware installed on this VW3620 unit. Buad Rate Select the buad rate from the drop-down menu Language Select the display language for this VW3620 unit.
  • Page 87 Chapter 4. Browser Operation Item Description To synchronize the time shown on the VW3620 with the Sync with PC connected PC. By making any changes on this page, the Apply button Apply located at the bottom of the page becomes available. Click on...
  • Page 88: Port Settings

    VW3620 User Manual Port Settings Move the cursor over the menu item System Settings to expand the submenu, and click on the submenu option you'd like to configure to enter the page. OSD is to set whether to reveal or conceal the information about the input source(s), the output port(s), and the window(s) on the display device’s...
  • Page 89: Hdcp

    Chapter 4. Browser Operation Item Description Select the option from the Apply to All drop-down menu:  Turn All On Reveal all the ID information on all your display device(s).  Turn All Off Conceal all the ID information on all your display device(s).
  • Page 90: Source Settings

    HDCP content protection properly and decrypt incoming HDCP data and produce full fidelity digital streams. By selecting Enable, the source device connected to the VW3620 and the sink device will do an HDCP handshake to adapt the highest HDCP version supported by the...
  • Page 91: Scaler Resolution

    Chapter 4. Browser Operation Scaler Resolution Enter the Scaler Resolution page to set the resolution for each zone. The options are:  3480 × 2160 @60Hz  3480 × 2160 @30Hz  1920 × 1080 @60Hz  1920 × 1080 @30Hz ...
  • Page 92 VW3620 User Manual By selecting Customized, a popup Customized Resolution shows up for the user to configure the resolution. Item Description Click to add a user-defined resolution. Click to delete the user-defined resolution. Check the checkbox to enable the function Reduce Blanking to reduce the horizontal and vertical blanking periods on the display(s).
  • Page 93: Port Name

    Chapter 4. Browser Operation Port Name Enter the name for the port you’d like to define, and click on the Apply button to save your changes. By making any changes on this page, the Apply button located at the bottom of the page becomes available.
  • Page 94: Edid

    The EDID page lets users view and select an EDID mode so that the VW3620 can use the best resolution for its displays. Note: The EDID mode can also be selected via the front panel pushbuttons—...
  • Page 95: Edid Mode

    In the left panel of the page, users can select a pre-configured EDID Mode using the EDID Mode radio buttons. Item Description ATEN Default All ports' EDID is the same as the hardware default EDID. Port 1 Mode All ports' EDID is the same as Port1's EDID.
  • Page 96: Edid & Cea Description

    VW3620 User Manual EDID & CEA Description The middle panel of the screen lets users view and configure the EDID or the CEA mode. From the middle column, click the option that you want to view and/or edit. There are two categories: EDID (Extended Display Identification Data) and CEA (Consumer Electronics Association).
  • Page 97: Cec

    Chapter 4. Browser Operation Consumer Electronics Control (CEC) allows interconnected HDMI devices to communicate and respond to one remote control. Use the drop-down menu to enable/disable CEC for the output ports of the zone. By making any changes on this page, the Apply button located at the bottom of the page becomes available.
  • Page 98: Hdr

    VW3620 User Manual High dynamic range (HDR) displays video content with more luminance, more color and contrast. Use the drop-down menu to apply options to all input ports, or set for each input port by selecting Enable or Disable from the drop-down menu. By making any changes on this page, the Apply button located at the bottom of the page becomes available.
  • Page 99: Status

    Chapter 4. Browser Operation Status Status page gives you a graphical information about the current working status of the VW3620. Click on the component to be checked to open the popup for detailed information.
  • Page 100: Maintenance

    VW3620 User Manual Maintenance Move the cursor over the menu item Maintenance to expand the submenu, and click on the submenu option you'd like to configure to enter the page.
  • Page 101: System Setup

    You can use the System Setup page to do any of the following:  Upgrade the VW3620’s firmware.  Back up or restore the VW3620’s settings. Note that account settings cannot be backed up or restored.  Configure the SSL Encryption settings.
  • Page 102: User Account

    VW3620 User Manual User Account The User Account page lets you check, add, edit, or delete users and change the password for accessing the VW3620’s Web GUI. Note: This is an Administrator only function. Add a New User To create a new user account, do the followings:...
  • Page 103 Chapter 4. Browser Operation 2. Fill in the required field. Item Description User Name The account used to log in to the Web GUI Description Any description you’d like to add to this user Password The password for this user to log in to the Web GUI Confirm Password Enter the password again for confirmation.
  • Page 104: Edit / Delete An Existing User

    VW3620 User Manual Item Description Permission Check the check box(es) to select the zone(s) this Cancel Close the popup and discard the settings. Save Click on the save button to create this user account. 3. Click on the Save button to complete.
  • Page 105: Network

    Chapter 4. Browser Operation Network The Network page lets you configure the VW3620’s IP settings for connecting to it via the web GUI. Item Description IP Settings Mode Enable DHCP to allow the DHCP server to assign an IP address to the VW3620. Select Disable to enter your own static IP address settings for the device.
  • Page 106 VW3620 User Manual Item Description IP Installer Mode  Enable  View Only  Disable By making any changes on this page, the Apply button Apply located at the bottom of the page becomes available. Click on it to adopt the changed settings.
  • Page 107: Security

    Chapter 4. Browser Operation Security Security page allows the user to set the followings: Item Description Account Lockout Policy Account Lockout To enable or disable the function that locks the login account after a certain number of failed sign- in attempts. Maximum Invaild Login Attempts Enter the maximum number of failed sign-in (1—999)
  • Page 108 VW3620 User Manual Item Description Connection Telnet Login To enable or disable the Telnet login function. Transport Layer Security Transport Layer Security Select the TLS version to be adopted. Once you finish your configuration about the security, click the Save button to...
  • Page 109: Cli Commands

    The VW3620 can be configured and controlled via RS-232 or Telnet commands when connected to a host computer or other device, such as a control system. This chapter provides information on how to connect to the VW3620 via RS- 232/Telnet and command syntax.
  • Page 110: Connecting To The Video Wall Processor Via Rs-232

    VW3620 User Manual Connecting to the Video Wall Processor via RS-232 You can control and operate the VW3620 using a high-end controller or PC. To connect to the VW3620 via RS-232, do the following: 1. Connect the RS-232 serial port on the VW3620 to the RS-232 serial port on your computer using a 9-wire straight cable, with only pin 2 to pin 2, pin 3 to pin 3, and pin 5 to pin 5 connected.
  • Page 111: Command Guidelines

    Chapter 5. CLI Commands Command Guidelines  The general form of a command is: command parameter<argument> {one|two|three} Notation Description The name of the command is shown in bold. command Indicates the name of the parameter. parameter Indicates the name of the value or the information that the user <argument>...
  • Page 112: Commands

    VW3620 User Manual Commands After connecting to the VW3620 via Telnet or RS-232, you can operate the system using the following commands. Switch Port Command Switch a specific input video source to a specific output port(s) / window(s) displayed on a designated zone.
  • Page 113: Load Profile Commands

    Chapter 5. CLI Commands 3. To switch input port fn2-a to all the output ports, and display one zone b, type the following: sw zb o* ifn2-a [Enter] Load Profile Commands The Load Profile command allows you to apply one or multiple profiles to the display zones.The formula for Load Profile command is as follows: ...
  • Page 114: Edid Mode Command

    VW3620 User Manual EDID Mode Command Extended Display Identification Data (EDID) is a data that contains a display's basic information and is used to communicate with the video source. The EDID Mode commands allow you to change the EDID setting.
  • Page 115: Read Command

    Example: 1. To reset the VW3620, type: reset [Enter] Reboot Command The Reboot command allows you to turn off the VW3620 and then start it again immediately. The formula for the Reset command is as follows:  reboot [Enter] Example: 1.
  • Page 116: Baud Rate Command

    Baud Rate Command The Baud Rate command allows you to set the RS-232 data rate for the VW3620 to use. Options are 9600, 19200 (default) 38400 and 115200. The formula for the Baud Rate command is as follows: baud 9600|19200|38400|115200 [Enter] Parameters: ...
  • Page 117: Fan Speed Command

    Chapter 5. CLI Commands Fan Speed Command The Fan Speed command allows you to set the VW3620’s internal fan speed. To set the fan speed, use the following command:  fan mid|high|auto [Enter] Parameters:  Set internal fan to normal speed.
  • Page 118: Alert Command

    VW3620 User Manual Alert Command To trigger a warning when issues arise for a specific window, use the following command:  alert z<zone ID> w<window ID> on|off [Enter] Parameters:  z<zone ID>  Description: Specify the display zone  Format: 1 to 4 ...
  • Page 119: Standby Mode Command

    Chapter 5. CLI Commands Standby Mode Command Standby mode is a power-saving mode that shuts parts of the system down to allow the user to quickly resume operation when needed. The formula for the standby mode command is as follows: ...
  • Page 120 VW3620 User Manual This Page Intentionally Left Blank...
  • Page 121: Appendix

    Appendix Safety Instructions General  Read all of these instructions. Save them for future reference.  Follow all warnings and instructions marked on the device.  This product is for indoor use only.  Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
  • Page 122 VW3620 User Manual  If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.
  • Page 123: Rack Mounting

    Appendix Rack Mounting  Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.
  • Page 124: Technical Support

    VW3620 User Manual Technical Support International  For online technical support – including troubleshooting, documentation, and software updates: http://eservice.aten.com  For telephone support, see Telephone Support, page iv: North America Email Support support@aten-usa.com Online Troubleshooting http://www.aten-usa.com/support Technical Documentation Support Software Updates...
  • Page 125: Specifications

    Appendix Specifications VW3620 Input and Output Boards Board Input 7 × Slot, up to 32 4K inputs Board Output 5 × Slot, up to 20 4K outputs Function 2 x Slots for Function Board, can also used as Input Slot...
  • Page 126 VW3620 User Manual Environmental Operating Temperature 0–40ºC Storage Temperature -20–60ºC Humidity 0–80% RH, Non-condensing Physical Properties Housing Metal Weight 16.21 kg Dimensions (L x W x H) 48.20 × 45.80 × 30.98 cm Rack Height (U Space)
  • Page 127: Vw784 / Vw884

    Appendix VW784 VW884 VW784 VW884 Video Input Interfaces 4 x HDMI Type A Female (Black) Impedance 100 Ω Max. Distance Up to 5m Video Output Interfaces 4 x HDMI Type A Female (Black) Impedance 100 Ω Max. Distance Up to 5m Video Max.
  • Page 128: Aten Standard Warranty Policy

    © Copyright 2024 ATEN® International Co., Ltd. Released: 2024-04-17 ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.

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