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Summary of Contents for Genexis Earth-1010

  • Page 1 Congratulations! We are pleased to be of service for your entertainment and information needs.
  • Page 2 Do’s 1. Please place the modem in an appropriate, open area. 2. Keep the modem near the devices you intend to use. 3. Please handle the modem with care, avoiding unplugging 4. Unplug the power cable only during lightning and thunderstorms.
  • Page 3 5. Be cautious when cleaning or relocating the modem. 6. Avoid placing the modem near Bluetooth and micro wave devices. 7. Please cross-check Wi-Fi connectivity and modem status indicators. 8. Connect to both 5G and 2.4G Wi-Fi networks if using a dual-band modem.
  • Page 4 Don'ts 1. Don't place the modem in high-temperature areas. 2. Don't reset the modem without recommendations from authorized personnel. 3. Please don't use substandard power adapters with different ratings. 4. Do not remove the yellow cable and green/blue connector without recommendation from authorized personnel or even during lightning season, only the power plug needs to be removed.
  • Page 5 How to change the wifi username and password( Genexis- Earth 2020 Model ) Step 1: Connect to the WiFi by entering the default password provided on the backside of the ONT. Step 2: Log in to the Web GUI. Open a web browser such as Google Chrome, Firefox, or Internet Explorer, then enter the default IP address.
  • Page 6 Edit the details in the Pre-Shared Key column, then click the Apply Chang- es button. How to change wifi username and password(Genexis Earth -1010 Model ) Step 1: Connect to the WiFi by entering the default password provided on the back- side of the ONT.
  • Page 7 Edit the details in the Pre-Shared Key column, then click the Apply Changes button. How to change wifi username and password( Genexis Platinum 4410 Model ) Step 1: Connect to the WiFi by entering the default password provided on the back- side of the ONT.
  • Page 8 Step 3: To change the WiFi name, go to the WLAN option under the Net tab. Edit the details in the SSID column, then click the OK button. Step 4: To change the WiFi password, go to the WLAN option under the Net tab. Edit the...
  • Page 9 Having problems accessing a particular website. Do a quick check on whether the website itself is websites you could use, such as Down For Everyone Or Just Some websites may have started restricting access based on geographical region or limit access based on the number of requests it receives from one IP address.
  • Page 10 Speed issues My Speedtest results look lower than expected, Why? Check how you're connecting to the internet, whether you are connecting through WiFi, or using a direct LAN cable from the Modem to your PC Internet speeds over a direct cable connection are generally much faster and reliable compared to wireless speeds.
  • Page 11 How busy is your household? The speed of your broadband connection is shared with all the devices you have connected. Try turning off and unplugging some of the connected devices If your house is full streamers, uploaders, tablet surfers, music downloaders, and Skypers, you should upgrade to a higher bandwidth plan.

This manual is also suitable for:

Platinum 4410
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