Diagnostics - THOMSON TWG850 User Manual

Residential voice gateway
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Chapter 2: Web Configuration

Diagnostics

This page offers basic diagnostic tools for you to utilize when connectivity problems
occur. When you ping an Internet device, you send a packet to its TCP/IP stack, and it
sends one back to yours. To use the ping Test, enter the information needed and press
Start Test; the Result will be displayed in the lower part of the window. Press Abort Test
to stop, and Clear Results to clear the result contents.
Note: Firewalls may cause pings to fail but still provide you TCP/IP access to selected
devices behind them. Keep this in mind when pinging a device that may be behind a
firewall. Ping is most useful to verify connectivity with PCs have no firewall, such as the
PCs on your LAN side.
Fig. 11
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