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If you have set both the supervisor password and the system management password, the supervisor
password overrides the system management password. If you have set both the system management
password and the power-on password, the system management password overrides the power-on
password.
How to remove the power-on password
To remove the power-on password, do one of the following:
If no supervisor password has been set, do the following to remove the power-on
password
Step 1.
Turn off the computer.
Step 2.
Remove the battery. For instructions on how to remove the battery, see "Built-in battery" on page
64.
Step 3.
Remove the coin-cell battery. For instructions on how to remove the coin-cell battery, see "Coin-
cell battery" on page 75.
Step 4.
Turn on the computer and wait until the POST ends. After the POST ends, the password prompt
will not be displayed. The power-on password has been removed.
Step 5.
Reinstall the coin-cell battery and the battery.
If a supervisor password has been set and is known to the service technician, do the
following to remove the power-on password
Step 1.
Turn on the computer.
Step 2.
When the ThinkPad logo is displayed, immediately press F1.
Step 3.
Type the supervisor password to enter the UEFI BIOS menu.
Step 4.
Select Security ➙ Password ➙ Power-On Password.
Step 5.
Type the current supervisor password in the Enter Current Password field. Then, leave the Enter
New Password field blank, and press Enter twice.
Step 6.
In the Changes have been saved window, press Enter.
Step 7.
Press F10 to save changes and exit.
How to remove the NVMe password
If you forget your NVMe password (Single password) or both user and admin NVMe passwords (Dual
password), Lenovo cannot reset your passwords or recover data from the storage drive. You can contact a
Lenovo authorized service provider to have the storage drive replaced. A fee will be charged for parts and
service. If the storage drive is a CRU (Customer Replaceable Unit), you can also contact Lenovo to purchase
a new storage drive to replace the old one by yourself. To check whether the storage drive is a CRU and the
relevant replacement procedure, see "Major FRUs and CRUs" on page 45.
How to remove the system management password
To remove a system management password, do the following:
How to remove the system management password if no supervisor password has
been set
Step 1.
Turn off the computer and disconnect ac power.
Step 2.
Disable the built-in battery. See "Disabling the built-in battery" on page 57.
Step 3.
Remove the base cover assembly. See "Base cover assembly" on page 58.
.
Chapter 4
Related service information
29
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