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SAN OS is installed.
As needed, install the latest version.
5. Verify that all volumes have been returned to the preferred owner.
a. Select Storage › Volumes. From the All Volumes page, verify that volumes are distributed
to their preferred owners. Select More › Change ownership to view volume owners.
b. If volumes are all owned by preferred owner continue to Step 6.
c. If none of the volumes are returned, you must manually return the volumes. Go to More ›
Redistribute volumes.
d. If only some of the volumes are returned to their preferred owners after auto-distribution or
manual distribution you must check the Recovery Guru for host connectivity issues.
e. If there is no Recovery Guru present or if following the recovery guru steps the volumes are
still not returned to their preferred owners contact support.
6. Collect support data for your storage array using ThinkSystem System Manager.
a. Select Support › Support Center › Diagnostics.
b. Select Collect Support Data.
c. Click Collect.
The file is saved in the Downloads folder for your browser with the name, support-data.7z.
What's next?
The process of upgrading a host interface card in your storage array is complete. You can resume
normal operations.
7.3. Replace failed host interface card (HIC) in DE6400 or
DE6600
Follow this procedure to replace a failed host interface card (HIC) in a DE6400 or
DE6600 array.
About this task
When you replace a failed HIC, you must power off the storage array, replace the HIC, and reapply
power.
Before you begin
• Review
Requirements for DE6400 or DE6600 HIC
• Schedule a downtime maintenance window for this procedure. You cannot access data on the
storage array until you have successfully completed this procedure. Because both controllers
must have the same HIC configuration when they are powered on, the power must be off when
you install HICs.
66
upgrades.
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