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Summary of Contents for dji DOCK 2 MATRICE 3D Series
- Page 1 SERIES Maintenance Manual v1.0 2024.04...
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Page 2: Using Dji Flighthub
This document is copyrighted by DJI with all rights reserved. Unless otherwise authorized by DJI, you are not eligible to use or allow others to use the document or any part of the document by reproducing, transferring or selling the document. Users should only refer to this document and the content thereof as instructions to operate DJI UAV. -
Page 3: Table Of Contents
External Circulating Air Filters Emergency Stop Button Inspection Aircraft Maintenance Aircraft Body Inspection Aircraft Indicators Propulsion System Frame Arms Motors Propellers and Propeller Adapters Landing Feet Gimbal Camera Infrared Sensing and Vision Systems, Auxiliary Light, and Beacon © 2024 DJI All Rights Reserved... - Page 4 Battery Replacement Standard Battery Disposal Battery Usage Warnings List of Wearing Parts Wearing Parts of the Dock Wearing Parts of the Aircraft DJI Maintenance Program Using DJI FlightHub 2 Using DJI Pilot 2 After-sales Service © 2024 DJI All Rights Reserved...
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Page 5: Introduction
Failure to read and follow instructions and warnings may result in serious injury to yourself or others, damage to your DJI product, or damage to other objects in the vicinity. By using this product, you hereby signify that you have read this disclaimer carefully and that you understand and agree to abide by all terms and conditions of this document and all relevant documents of this product. -
Page 6: Safety Guidelines
• Visit https://enterprise.dji.com/dock-2/downloads and refer to the User Manual and Maintenance Manual for more information on aircraft calibration. • Aircraft calibration can be performed using the DJI Pilot 2. Make sure to link the aircraft to the DJI RC Pro Enterprise remote controller when calibrating the aircraft. -
Page 7: Recommended Maintenance Interval
• DJI Enterprise may adjust the above maintenance services accordingly in different areas. Please contact a DJI-authorized dealer or DJI Support for the latest information. • If the dock is installed in harsh environments, including but not limited to sandy... -
Page 8: Maintenance Tool List
DJI Dock 2 DJI Matrice 3D Series Maintenance Tool List Adjustable Wrench Screws and Tools DJI RC Pro Enterprise USB-C Cable Remote Controller 1.5mm 2.5mm Dust Blower Soft Brush Stiff Brush Water Container Dry Cloth © 2024 DJI All Rights Reserved... -
Page 9: Dock Maintenance
1. Clean the dock shell with a soft, dry cloth and make sure the dock shell is clear of dirt or foreign matter. 2. If there is any noticeable damage or deformation, contact a DJI-authorized service provider in time. 3. Make sure the four expansion bolts are securely mounted. If loosened, tighten the bolts using an adjustable wrench to ensure that the dock is securely installed. -
Page 10: Electrical Cabinet Inspection
1. Use a 2.5mm hex key to loosen the two screws on the electrical cabinet door. 2. Pull the door to open the electrical cabinet and check the panel. 3. Check the SPD status indicator. Contact a DJI-authorized service provider to replace and repair the SPD if the indicator turns red. -
Page 11: Wind Speed Gauge Module And Rainfall Gauge
4. Moisten a soft cloth with clean water or a neutral cleaning solution and clean the dock covers. • If any of the mentioned parts are broken or damaged, contact a DJI-authorized service provider to replace them. • The dock cover propeller bumpers are wearing parts. Contact a DJI-authorized service provider and replace them in time when necessary. - Page 12 Gently rotate the wind cups and check if DJI Pilot 2 displays data. b. Gently tap the surface of the rainfall gauge and check if DJI Pilot 2 displays data. c. Tap Open or Close in the app to test if the dock cover can operate normally.
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Page 13: Landing Pad Inspection
4. Moisten a soft cloth with water or a neutral cleaning solution to clean the landing pad surface and the vents, and make sure the return vent and the supply vent are clear of foreign matter. • If any of the mentioned parts are broken or damaged, contact a DJI-authorized service provider to replace them. ©... -
Page 14: Lower Compartment Inspection
4. Clean any stagnant water in the lower compartment. A small amount of stagnant water does not affect the normal operation. If a water immersion warning appears in DJI FlightHub 2, contact a qualified electrician to disconnect the dock power supply and remove the water. -
Page 15: External Circulating Fan
Make sure the rubber covers are firmly closed. 3. Power on the dock and connect the remote controller to the dock. Run DJI Pilot 2 and enter Dock Onsite Debugging page, and tap Cooling or Heating. Check if there is cool air or hot air from the supply vent to test the air conditioning system. -
Page 16: External Circulating Air Filters
4. Repeat step 1-3 to remove and clean the air filter on the other side. 5. After cleaning, mount the air filter to the bottom of the outer frame, push inward until a clicking sound is heard, this indicates that the a ir filter is mounted in place. © 2024 DJI All Rights Reserved... -
Page 17: Emergency Stop Button Inspection
Make sure the emergency stop button can be pressed and released without jamming. The Status Indicators blink red and yellow alternatively after pressing the emergency stop button. Pull out or rotate clockwise to release the emergency stop button after inspection. © 2024 DJI All Rights Reserved... -
Page 18: Aircraft Maintenance
Aircraft Indicators Make sure the front LEDs and the aircraft status indicators are clean and not damaged. 1. Aircraft Front LEDs 2. Aircraft Status Indicators © 2024 DJI All Rights Reserved... -
Page 19: Propulsion System
3. Make sure the frame arms are not cracked or damaged. 4. Make sure the two mounting screws at the end of the frame arms are not loose. If any screws are loose, return the aircraft to the factory for repair. © 2024 DJI All Rights Reserved... -
Page 20: Motors
Motor Air Filters 1. Make sure the air filters are not severely damaged or deformed. 2. If they are severely damaged or deformed (such as being bumped), return the aircraft to the factory for repair. © 2024 DJI All Rights Reserved... -
Page 21: Propellers And Propeller Adapters
4. Replace the propeller adapters if they are damaged or deformed. [1] The propellers need to be replaced in pairs. Make sure to use screw glue (recommended model: 243) when replacing the propellers. It is recommended to contact a DJI-authorized service provider for propeller replacement. -
Page 22: Landing Feet
3. The gimbal dampers are wearing parts. Return the aircraft to the factory and replace them when necessary. Gimbal Camera Make sure the lenses on the camera are not damaged or cracked. Matrice 3TD Matrice 3D 1. Tele camera 2. Wide Camera 3. Infrared Camera © 2024 DJI All Rights Reserved... -
Page 23: Infrared Sensing And Vision Systems, Auxiliary Light, And Beacon
1. Clean the lenses with a soft, dry cloth. 2. Make sure the lenses are not loose or cracked. 3. Make sure the auxiliary light and beacon are not loose or cracked. Infrared Sensing and Vision Systems Auxiliary Light Beacon © 2024 DJI All Rights Reserved... -
Page 24: Aircraft Ports
4. If a third-party payload is used, make sure the waterproof rubber ring of the cable connector is in good condition to ensure that the port is well sealed. 5. Return the aircraft to the factory for repair if there is any water immersion marks on the ports. © 2024 DJI All Rights Reserved... - Page 25 2. Check if the microSD card is working properly. Heat Dissipation Vents Make sure that there is no blockage in the heat dissipation vents and the cooling fans work normally without any abnormal noise. © 2024 DJI All Rights Reserved...
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Page 26: Before Leaving Checklist
4. Pull out the emergency stop button on the dock and make sure it is released. 5. Perform the automatic operation test to ensure that the dock and the aircraft can operate normally. Refer to the Installation and Setup Manual for more information. © 2024 DJI All Rights Reserved... -
Page 27: Intelligent Flight Battery
DJI FlightHub 2, click the message to view warning details, and follow the instructions to perform battery maintenance. When the battery life is approaching, a prompt will appear in DJI FlightHub 2. If users continue to use the battery, the dock cannot perform flight tasks when the battery life is reached. -
Page 28: List Of Wearing Parts
[1] The flight time, activation time, or total flights specified shall be whichever comes first. [2] Each motor is used with two CW propeller blades or two CCW propeller blades. [3] Replace only for premium maintenance. © 2024 DJI All Rights Reserved... -
Page 29: Dji Maintenance Program
• Contact a DJI-authorized service provider for dock maintenance. Submit an online repair request for aircraft maintenance. • When the maintenance interval is approaching or is due, DJI FlightHub 2 will highlight the corresponding maintenance in orange (standard maintenance) or red (premium maintenance). - Page 30 1. Connect the remote controller to the dock to enter the Onsite Debugging page. DJI Pilot 2 2. Tap DJI Maintenance Program to view device data, maintenance records, and maintenance details of the dock and the aircraft to help users determine if maintenance is required.
- Page 31 DJI Dock 2 DJI Matrice 3D Series 3. After completing standard maintenance for the dock, connect the DJI RC Pro Enterprise remote controller to the dock and reset the standard maintenance count. Tap Reset Standard Service Count to reset the standard maintenance count.
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Page 32: After-Sales Service
Maintenance Manual DJI Dock 2 DJI Matrice 3D Series After-sales Service Visit https://www.dji.com/service/policy to view product warranty period and warranty policy. © 2024 DJI All Rights Reserved... - Page 33 This content is subject to change without prior notice. Download the latest version from https://enterprise.dji.com/dock-2/downloads If you have any questions about this document, contact DJI by sending a message to DocSupport@dji.com. DJI and MATRICE are trademarks of DJI. © ...
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