Table of Contents Specifications Package Contents Safety Information Function Diagram Display Diagram Before First Use VeSync App Setup Using the Smart Scale Maintenance Common Display Codes Troubleshooting Warranty Information Customer Support...
READ AND SAVE THESE INSTRUCTIONS Safety Information Please read and follow all instructions and safety guidelines in this manual. Medical • This scale should not be used to diagnose or treat any medical condition. • Scale data should not be used as a substitute for medical advice from a healthcare professional.
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• To weigh safely and accurately, stand with your feet shoulder- width apart while on the scale. Do not stand on the edge of the scale or jump on the scale. • Avoid standing on the scale for a long period of time, or when not measuring yourself.
Before First Use Open the battery compartment on the underside of the scale. Remove the included AAA batteries. Remove the plastic insulator strip from the battery compartment. Replace the batteries. Follow the guidelines in the battery compartment to match the + and – terminals. 1.5V - AAA 1.5V - AAA Push and Lift...
VeSync App Setup Note: The VeSync app is continually being improved and may change over time. If there are any differences, follow the in-app instructions. To download the VeSync app, scan the QR code or search “VeSync” in the Apple App Store or Google ®...
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Make sure your scale is fully charged. Make sure your phone has Bluetooth turned on. ® Tap + in the VeSync app and select your smart body weight scale. Follow the in-app instructions to connect to your smart body weight scale. Note: You can change the name and icon at any time in the smart body weight scale settings.
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Creating a User If you are a new user, you will need to enter physical information before weighing yourself for the first time so the scale can calculate your body metrics. Follow the in-app instructions to create a user profile. Note: •...
Using the Smart Scale Note: • To see your BMI measurement, you must connect the scale to the VeSync app (see page 9). • If you are pregnant, scale measurements will not be accurate. • To measure your baby or pet, turn on Baby Mode and follow the in-app instructions for weighing.
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Stand on the scale until the display flashes several times, showing your final measurement. [Figure 1.2] If your smart scale is connected to the VeSync app, your results (weight and BMI) will show in the app. If you want to measure the weight of your baby or pet using the VeSync app, tap on the home page and then .
Maintenance Clearing the Smart Scale If the scale has been moved or flipped upside down, it must be cleared to ensure accurate results. Place the scale on a hard, flat surface. Step on the scale until digits appear on the display, then step off.
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Cleaning the Smart Scale • Use a slightly damp cloth to clean the surface of the scale, followed by a soft, dry cloth to wipe away any remaining moisture. • Do not use chemical or abrasive cleaning agents to clean the scale. Replacing the Batteries The display will show “...
Troubleshooting The scale doesn’t turn on. • Check if the batteries are properly installed. If using the scale for the first time, remove the plastic insulator strip from the battery compartment. Information flashes on the display and then disappears. • The batteries are low and may need to be replaced. The smart scale doesn’t connect with the VeSync app.
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The scale readings seem unstable or inaccurate. • Make sure the scale is on a hard, flat surface. • Reset the scale to zero (see page 14). My scale will only measure my weight, not my BMI. • Set up your smart scale in the VeSync app. Your weight will show on the scale display, and your weight and BMI will show on the app.
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Google, Android, and Google Play are trademarks of Google LLC. The Bluetooth word mark and logos are registered trademarks owned by Bluetooth ® SIG, Inc. and any use of such marks by Etekcity Corporation is under license. Other trademarks and trade names are those of their respective owners.
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Federal Communication Commission Interference Statement – Part 15 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
2 years from the date of original purchase. Etekcity agrees, at our option during the warranty period, to repair any defect in material or workmanship or furnish an equal product in exchange without charge, subject to verification of the defect or malfunction and proof of the date of purchase.
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Etekcity will not be liable for indirect, incidental, or consequential damages in connection with the use of the product covered by this warranty. This warranty extends only to the original consumer purchaser of the product and is not transferable to any subsequent owner of the product regardless of whether the product is transferred during the specified term of the warranty.
Customer Support If you have any questions or concerns about your new product, please contact our helpful Customer Support Team. Etekcity Corporation 1202 N. Miller St., Suite A Anaheim, CA 92806 Email: support@etekcity.com Toll-Free: (855) 686-3835 Support Hours Mon–Fri, 9:00 am–5:00 pm PST/PDT *Please have your invoice and order ID ready before contacting Customer Support.
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Connect with us @Etekcity CA092221CW-M1_0721ESB-591...