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Opex OMATION 410 Series Operator's Manual

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Front Cover
February 2024
Manual #9286910OM-EN
Revision 24-01
Original Instructions
Operator Manual
®
™
®
OMATION
Series 410
Envelopener
WARNING
Read this manual thoroughly before attempting to operate or service this
equipment. Keep a current copy for your reference.
®
© 2019, 2021, 2024 OPEX
Corporation
All rights reserved. This publication is made available solely for use by the OPEX Service Organization. The
®
information contained herein is proprietary, confidential and copyrighted by OPEX
Corporation. Copying,
duplicating, selling, or otherwise distributing any part of this publication or the information contained herein without
®
the express written consent of OPEX
Corporation is strictly forbidden.

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Summary of Contents for Opex OMATION 410 Series

  • Page 1 Keep a current copy for your reference. ® © 2019, 2021, 2024 OPEX Corporation All rights reserved. This publication is made available solely for use by the OPEX Service Organization. The ® information contained herein is proprietary, confidential and copyrighted by OPEX Corporation. Copying, duplicating, selling, or otherwise distributing any part of this publication or the information contained herein without ®...
  • Page 2 Fax: +1 856.727.1955 https://www.opex.com/ If you find errors, inaccuracies, or any other issues or concerns with this document, please contact the OPEX Technical Writers via email at: GroupDMATechWriters@opex.com For help with opexservice.com website-related issues, please contact the OPEX Web Developers via email at: dshelp@opex.com...

  • Page 3: Ce Declaration Of Conformity

    I, the undersigned, hereby declare that the equipment specified above conforms to the above Directive(s) and Standard(s). Place of issue Moorestown, NJ, USA Date of issue Apr 24, 2019 Authorized Scott Maurer, Title President, International Division Drawing: 92801xx-DoC-AU Revision: 0.1 Contacting OPEX OMATION® Series 410™ Operator Manual OPEX Corporation use only - not for distribution...
  • Page 4 I, the undersigned, hereby declare that the equipment specified above conforms to the above Directive(s) and Standard(s). Place of issue Moorestown, NJ, USA Date of issue Apr 24, 2019 Authorized Scott Maurer, Title President, International Division Drawing: 92801xx-DoC-FR Revision: 0.1 Contacting OPEX OMATION® Series 410™ Operator Manual OPEX Corporation use only - not for distribution...
  • Page 5 I, the undersigned, hereby declare that the equipment specified above conforms to the above Directive(s) and Standard(s). Approval Place of issue Moorestown, NJ, USA Date of issue Apr 24, 2019 Authorized Scott Maurer, Title President, International Division Drawing: 92801xx-DoC-GR Revision: 0.1 Contacting OPEX OMATION® Series 410™ Operator Manual OPEX Corporation use only - not for distribution...
  • Page 6 I, the undersigned, hereby declare that the equipment specified above conforms to the above Directive(s) and Standard(s). Approval Place of issue Moorestown, NJ, USA Date of issue Apr 24, 2019 Authorized Scott Maurer, Title President, International Division Drawing: 92801xx-DoC-IR Revision: 0.1 Contacting OPEX OMATION® Series 410™ Operator Manual OPEX Corporation use only - not for distribution...
  • Page 7 I, the undersigned, hereby declare that the equipment specified above conforms to the above Directive(s) and Standard(s). Approval Place of issue Moorestown, NJ, USA Date of issue Apr 24, 2019 Authorized Scott Maurer, Title President, International Division Drawing: 92801xx-DoC-SW Revision: 0.1 Contacting OPEX OMATION® Series 410™ Operator Manual OPEX Corporation use only - not for distribution...
  • Page 8 I, the undersigned, hereby declare that the equipment specified above conforms to the above Directive(s) and Standard(s). Place of issue Moorestown, NJ, USA Date of issue Apr 24, 2019 Authorized Scott Maurer, Title President, International Division Drawing: 92801xx-DoC-UK Revision: 0.1 Contacting OPEX OMATION® Series 410™ Operator Manual OPEX Corporation use only - not for distribution...

  • Page 9: Document History

    - updated “About OPEX Corporation” text Page 69 Reorganized content for uniformity between DMA products. Streamlined text wherever possible. Replaced numerous graphics with photos. - updated front cover layout, OPEX logo, and Page 1 OM410 logo, per marketing standards 24-01 Feb. 7, 2024...

  • Page 10: Table Of Contents

    2.1. Main Controls and System Components ..........28 2.2. Equipment Model/Serial Number Locations .......... 29 2.3. Specifications ..................30 Chapter 3 Operation 3.1. OM410 Controls ..................34 Table of Contents OMATION® Series 410™ Operator Manual OPEX Corporation use only - not for distribution...
  • Page 11 ............. . . 67 G.1. List of Terms ..................68 Table of Contents OMATION® Series 410™ Operator Manual OPEX Corporation use only - not for distribution...
  • Page 12 (This page is intentionally blank) Table of Contents OMATION® Series 410™ Operator Manual OPEX Corporation use only - not for distribution...

  • Page 13: Introduction

    1. Introduction 1.1. About This Manual ........14 1.1.1.

  • Page 14: About This Manual

    1.1. About This Manual ® This manual contains information about the OPEX OMATION Series 410™ ® Envelopener (referred to as “OM410”) and its operational procedures and safety-related components, including: • safety information, safety hazards and precautions • main component identification and function •...

  • Page 15: Safety Message Conventions

    CAUTION Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury. NOTICE Indicates information considered important, but not hazard related (e.g. messages relating to property damage). Introduction OMATION® Series 410™ Operator Manual OPEX Corporation...

  • Page 16: Safety Guidelines

    OM410 or severe personal injury. • Do not use flammable, high pressure, “canned air” to clean paper scraps and dust from the OM410. • Keep all areas around the OM410 clear of obstacles. Introduction OMATION® Series 410™ Operator Manual OPEX Corporation...

  • Page 17: Interlock System

    1. The interlock system will stop all the motors in the OM410 whenever the nip arm cover (Figure 1-1) or chip bin tray (Figure 1-2) is removed. Figure 1-1: Top cover removal interlock triggering Figure 1-2: Bin tray removal interlock triggering Introduction OMATION® Series 410™ Operator Manual OPEX Corporation...

  • Page 18: Ergonomics

    WARNING Follow the safety precautions on all labels when operating the OM410. Failure to follow these precautions may result in severe bodily injury or death as well as damage to the OM410. Introduction OMATION® Series 410™ Operator Manual OPEX Corporation...

  • Page 19: Feeder Warning Label

    To warn personnel that hair, loose clothing, or jewelry should be Purpose: kept away from this area. Feeder Warning Label US / EU: 7538600 Feeder Warning Label JP: 7821600 Figure 1-3: Feeder Warning label Introduction OMATION® Series 410™ Operator Manual OPEX Corporation...

  • Page 20: Pinch Point Caution Label

    1.6.2. Pinch Point Caution Label The beginning and end of the feed belt path (Figure 1-4). Location: Warns about pinch hazards near the feed belt. Purpose: Figure 1-4: Pinch Point label 1637200 Introduction OMATION® Series 410™ Operator Manual OPEX Corporation...

  • Page 21: Disconnect Power Warning

    Rear of the OM410 (Figure 1-5). Location: Warns personnel to disconnect power before opening the OM410. Purpose: Electric Warning Label US / EU: 7501900 Electric Warning Label JP: 7501910 Figure 1-5: Disconnect Power Before Opening label Introduction OMATION® Series 410™ Operator Manual OPEX Corporation...

  • Page 22: Dielectric And Ground Test Label

    To inform personnel that the ground points in the OM410 are well Purpose: connected between each other and it has passed the ground bond test. Figure 1-6: Dielectric and Ground Test Label P24838-01 Introduction OMATION® Series 410™ Operator Manual OPEX Corporation...

  • Page 23: Fcc Compliance Label

    Rear of US OM410s only (Figure 1-7). Location: Certifies that the electromagnetic interference from the device is Purpose: under the limits approved by the Federal Communications Commission. Figure 1-7: FCC Compliance Label P24839-03 Introduction OMATION® Series 410™ Operator Manual OPEX Corporation...

  • Page 24: Ratings / Serial Number Label

    Rear of OM410 (Figure 1-8). Location: Identifies product model, electrical ratings, serial number for U.S. & Purpose: Canada; EU; Japan. US / CA: 8176900 EU: 8176930 JP: 8176940 Figure 1-8: Model / Serial Label Introduction OMATION® Series 410™ Operator Manual OPEX Corporation...

  • Page 25: Ices-003 Label

    1.6.7. ICES-003 Label Rear of North American OM410s only (Figure 1-9). Location: This label (7611000) identifies compliance with Canadian ICES-003. Purpose: Figure 1-9: ICES-003 Label Introduction OMATION® Series 410™ Operator Manual OPEX Corporation...
  • Page 26 (This page is intentionally blank) Introduction OMATION® Series 410™ Operator Manual OPEX Corporation...

  • Page 27: Overview

    2. Overview 2.1. Main Controls and System Components ....28 2.2. Equipment Model/Serial Number Locations....29 2.3.

  • Page 28: Main Controls And System Components

    Cut depth knob Envelope feed hopper Nip arm assembly (under cover) Output tray Feed Chip Bin Retard assembly belt Feed On/Off switch (under cover) thumper (left side) Figure 2-1: Main Components Front View Overview OMATION® Series 410™ Envelopener® Operator Manual OPEX Corporation...

  • Page 29: Equipment Model/Serial Number Locations

    2.2. Equipment Model/Serial Number Locations Before contacting OPEX Technical Support, locate the Model/Serial label on your OM410 so that you can provide the assisting technician with your Reference Serial Number (Figure 2-2). See “Contacting OPEX” on page 2 contact information.

  • Page 30: Specifications

    Length: 40.3" to 42.3" (1023.62 mm to 1074.42 mm) Physical Dimensions Depth: 16.5" (419.1 mm) • with power cord connected: 18" (457.2 mm) Weight: 55 lbs (24.95 kg) with cord and catch tray Overview OMATION® Series 410™ Envelopener® Operator Manual OPEX Corporation...
  • Page 31 BTU Rating • JP: 1708 BTU/hour Operating and Storage 40°F – 100°F(4.4°C – 37.8°C), Humidity 10 – 90% Temperature range Non-condensed. Decibel Rating Does not exceed safety standard of 80 dB. Overview OMATION® Series 410™ Envelopener® Operator Manual OPEX Corporation...
  • Page 32 (This page is intentionally blank) Overview OMATION® Series 410™ Envelopener® Operator Manual OPEX Corporation...

  • Page 33: Operation

    3. Operation 3.1. OM410 Controls ........34 3.1.1.

  • Page 34: Om410 Controls

    If the up arrow is pressed while on the first row of data, then the cursor will move left to the first item in the table. If the first item is selected, then the cursor will move to the last item in the list. Operation OMATION® Series 410™ Operator Manual OPEX Corporation...
  • Page 35 Right Arrow Hold - will continuously shift the selection one item to the right until the key is released. It will work the same as the right arrow press. Operation OMATION® Series 410™ Operator Manual OPEX Corporation...

  • Page 36: The Run Screen

    Printing cannot be turned on if running the No Print job. For jobs with printing enabled, the following practices are recommended to ensure maximum printer cartridge lifespan: Operation OMATION® Series 410™ Operator Manual OPEX Corporation...
  • Page 37 This will cause the software to zero all of the counts on the screen, close out the current statistics “record,” and open up a new one. Operation OMATION® Series 410™ Operator Manual OPEX Corporation...
  • Page 38 Through the Select Job menu (Figure 3-4), the OM410 can be set to not print; or print the date, the time a piece was processed, its sequence number, or any combination of the three. Figure 3-4: Printing via Jobs Operation OMATION® Series 410™ Operator Manual OPEX Corporation...

  • Page 39: Operating Instructions

    1. Connect the power cord to the OM410 (Figure 3-5) and the other end into an AC-supplied outlet. Figure 3-5: AC input on back 2. Connect the output tray on the right side of the OM410 (as shown on page 47). Operation OMATION® Series 410™ Operator Manual OPEX Corporation...
  • Page 40 3. Press the “1” position on the AC power switch on the left side of the OM410 to supply power to the OM410 (Figure 3-6). Figure 3-6: AC power switch Operation OMATION® Series 410™ Operator Manual OPEX Corporation...
  • Page 41 5. Use the arrow buttons to highlight ZERO COUNT, then press the Enter button to reset the count (Figure 3-8). Use the arrows to navigate to ZERO COUNT..then press Enter to reset. Figure 3-8: Resetting the counter Operation OMATION® Series 410™ Operator Manual OPEX Corporation...
  • Page 42 7. Select a job by highlighting it with the arrow buttons, and then pressing Enter (Figure 3-9). Use the arrow buttons to navigate to the desired job..then press Enter to select it. Figure 3-10: Selecting the Date + Time job Operation OMATION® Series 410™ Operator Manual OPEX Corporation...
  • Page 43 At this time, you should set the cutter depth knob (Figure 3-11) for the desired cut. Position 1 is the shallowest cut, and 3 is the deepest. No Cut Figure 3-11: Setting the cut depth Operation OMATION® Series 410™ Operator Manual OPEX Corporation...
  • Page 44 It is also better to put the mail on the belt without dropping or throwing it. 10. Put a handful of mail (approximately 25-50 pieces) flush against the back of the feed hopper and the side wall, and then release the stack when the Operation OMATION® Series 410™ Operator Manual OPEX Corporation...
  • Page 45 ½ to ¾ of an inch above the transport deck (Figure 3-13). Figure 3-13: Mail flush against Feed Hopper wall Operation OMATION® Series 410™ Operator Manual OPEX Corporation...
  • Page 46 15. The envelope then moves into the mail output tray. 16. Once the Envelope Feed Hopper is empty, empty the output tray. 17. To continue processing, load more mail onto the Envelope Feed Hopper. Operation OMATION® Series 410™ Operator Manual OPEX Corporation...

  • Page 47: Output Tray Position

    OM410 to stop, not necessarily because an item is physically jammed in the OM410. You may have to remove the nip arm cover. This is described in “Cleaning the OM410” on page Operation OMATION® Series 410™ Operator Manual OPEX Corporation...
  • Page 48 (This page is intentionally blank) Operation OMATION® Series 410™ Operator Manual OPEX Corporation...

  • Page 49: Maintenance

    4. Maintenance 4.1. Cleaning the OM410 ........50 4.2.

  • Page 50: Cleaning The Om410

    3. Press the catch release button on the right side of the cover until a “click” is heard, and lift the right side (Figure 4-1). 1 Push until a click is heard... 2 ...and lift up on this side Figure 4-1: Cover catch release button Maintenance OMATION® Series 410™ Operator Manual OPEX Corporation...
  • Page 51 4. Continue lifting the cover off on the left side to remove it (Figure 4-2). Figure 4-2: Lifting the Nip arm cover 5. Lift the Nip arm wheels to clean under them (Figure 4-3). Figure 4-3: Lifting the nip wheels Maintenance OMATION® Series 410™ Operator Manual OPEX Corporation...
  • Page 52 There is a risk of equipment malfunction and/or injury associated with the use of aerosol cleaners on OPEX equipment prior to the operation of equipment.

  • Page 53: Replacing The Print Cartridge

    2. Unplug the AC power cord from the back of the OM410. 3. Remove the Nip Arm Cover (as shown on 50) to expose the printer page cartridge (Figure 4-4). Print Cartridge Figure 4-4: Printer Cartridge Maintenance OMATION® Series 410™ Operator Manual OPEX Corporation...
  • Page 54 5. Replace the printer cartridge and push into place (Figure 4-6). Figure 4-6: Replacing the printer cartridge 6. Replace the Nip Arm Cover and run a printing job to test the printer. Maintenance OMATION® Series 410™ Operator Manual OPEX Corporation...

  • Page 55: Printer Cartridge Cleaning

    2. If the Spit function doesn’t bring the print quality back, then the cartridge should be removed and the inkjets on the bottom of the cartridge should be wiped down with an alcohol wipe (see procedure on page 53). Maintenance OMATION® Series 410™ Operator Manual OPEX Corporation...

  • Page 56: Cutter Adjustment

    This position will be our reference. The other positions will all be adjusted when this is changed. Deepest Cut No Cut Deeper Cut Standard Cut Figure 4-7: Standard Cut position 2. Remove the nip assembly cover (see page 50). Maintenance OMATION® Series 410™ Operator Manual OPEX Corporation...
  • Page 57 4. Replace the cover and run an envelope through to verify if it has been cut. 5. If envelopes are not being cut, repeat steps 1 through 4 as needed. Increments smaller than 1/4 turn can be used to fine tune the cutter. Maintenance OMATION® Series 410™ Operator Manual OPEX Corporation...

  • Page 58: Resetting The Circuit Breaker

    OM410. The breaker shown has been tripped and is open (Figure 4-9). If there is white showing, the circuit breaker is open Figure 4-9: Open circuit breaker Maintenance OMATION® Series 410™ Operator Manual OPEX Corporation...
  • Page 59 3. Plug the power cord back into the OM410. 4. Verify the OM410 has a power display and operates normally. If the circuit breaker pops back out, call OPEX Tech Support to have the OM410 serviced (see “Contacting OPEX” on page Maintenance OMATION®...
  • Page 60 (This page is intentionally blank) Maintenance OMATION® Series 410™ Operator Manual OPEX Corporation...

  • Page 61: User Replaceable Parts

    5. User Replaceable Parts 5.1. Overview ..........62 OMATION®...

  • Page 62: Overview

    (Figure 5-1). Transport Cover Cutter Knob Output Tray Chip Bin Power Cord Figure 5-1: User Replaceable Parts User Replaceable Parts OMATION® Series 410™ Operator Manual OPEX Corporation...
  • Page 63 9131300 Complete Output Tray with all parts Click to return Click to retur 7221810 Rubber Foot 4X 7662300 Screw 4X 7584100 Sound Dampening Pad 7603700 Spreader Bar 7549180 Tray only Figure 5-2: Output Tray Assembly User Replaceable Parts OMATION® Series 410™ Operator Manual OPEX Corporation...
  • Page 64 7023100 (Magnet) 7549166 Tray only 9131400 Complete Tray Assembly with all parts Click to return Figure 5-3: Chip Bin Tray Assembly Figure 5-4: 3387500 Printer Cartridge (under transport cover) User Replaceable Parts OMATION® Series 410™ Operator Manual OPEX Corporation...
  • Page 65 Click to return Figure 5-5: 8067050 Cutter Depth Knob Click to return Figure 5-6: 9270940 Transport Cover Click to return Figure 5-7: 8069225 Transport Cover Latch (under transport cover) User Replaceable Parts OMATION® Series 410™ Operator Manual OPEX Corporation...
  • Page 66 Figure 5-8: AC Power Cords Table 5-1: Additional Power Cords Country Part Number Australia # 109008 Denmark # 109015 India, South Africa # 109016 Switzerland # 109018 Italy # 109019 Japan # 2952200 User Replaceable Parts OMATION® Series 410™ Operator Manual OPEX Corporation...

  • Page 67: Glossary

    G. Glossary OMATION® Series 410™ Operator Manual...

  • Page 68: List Of Terms

    - This separates the mail to one piece at a time as the Retard Assembly stack of mail is pulled through this section of the OM410. - Separate, or choose one at a time. Singulate OMATION® Series 410™ Operator Manual OPEX Corporation...
  • Page 69 About OPEX Corporation OPEX Corporation is more than a manufacturer of OM410s. We continuously reimagine technology to power the future for our customers. With an innovative approach, we engineer unique automated solutions that support our customers so they can solve the most pressing business challenges for both today and tomorrow.
  • Page 70 OPEX Corporation | 305 Commerce Drive | Moorestown, NJ 08057-4234 | USA http://www.opex.com...

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