Opex Eagle Remittance Processor Operator's Manual
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Opex Eagle Remittance Processor Operator's Manual

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September 2021
Eagle™ Operator Manual
5069300
Revision 21-01
Original Instructions
Eagle™ Remittance Processor
WARNING
Read this manual thoroughly before attempting to operate or service this
equipment. Keep a current copy for your reference.
®
© 2021 OPEX
Corporation
All rights reserved. This document is provided by OPEX for use by their customers, partners and dealers. No portion
of these materials may be reproduced, published, or stored in a database or retrieval system, other than for its
intended use without the express, written consent of OPEX Corporation.

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Summary of Contents for Opex Eagle Remittance Processor

  • Page 1 © 2021 OPEX Corporation All rights reserved. This document is provided by OPEX for use by their customers, partners and dealers. No portion of these materials may be reproduced, published, or stored in a database or retrieval system, other than for its...
  • Page 2 Fax: +1 856.727.1955 https://www.opex.com/ If you find errors, inaccuracies, or any other issues or concerns with this document, please contact the OPEX Technical Writers via email at: GroupDMATechWriters@opex.com For help with opexservice.com website-related issues, please contact the OPEX Web Developers via email at: GroupWebDev@opex.com...
  • Page 3 Changes (click blue text to go to that page) Complete overhaul of existing manual. This includes bringing it up to modern formats, updating to the 21-01 Sept. 27, 2021 current version of the machine and software, and correcting various issues throughout. Document History Eagle Operator Manual OPEX Corporation...

  • Page 4: Table Of Contents

    3.3.3. Control Locations ................26 3.4. Operator Station ..................29 3.4.1. Host Computer ................30 3.5. The Paper Path ..................31 3.5.1. Jobs ....................39 3.5.2. Factors affecting processing rates ..........39 Table of Contents Eagle Operator Manual OPEX Corporation...
  • Page 5 5.2.3. Power and electrical safety ............79 5.2.4. Maintenance .................. 79 5.3. Managing Operator Accounts ............... 81 5.3.1. Creating operator accounts ............81 5.3.2. Modifying/deleting operator accounts ..........82 5.4. Printer Cartridge Maintenance .............. 83 Table of Contents Eagle Operator Manual OPEX Corporation...
  • Page 6 A.3.1. Restoring Statistics ............... 95 Appendix B Outsorts, Reunites, and Rejects B.1. Outsorts ....................98 B.2. Reunites ..................... 100 B.3. Rejects ....................102 Glossary G.1. List of Acronyms ................. 104 G.2. List of Terms ..................105 Table of Contents Eagle Operator Manual OPEX Corporation...
  • Page 7 1. Introduction 1.1. About the Manual ........8 1.1.1.

  • Page 8: Introduction

    1.1. About the Manual This manual contains information about the OPEX Eagle Remittance Processor and its operational procedures and safety-related components, including: • safety information, safety hazards and precautions • main component identification and function • system specifications • minor maintenance and cleaning This information is intended for use by the main operator of the Eagle machine.

  • Page 9: Safety Message Conventions

    Indicates a hazardous situation that, if not avoided, could result in death or serious injury. CAUTION Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury. NOTICE Indicates information considered important, but not hazard related (e.g. messages relating to property damage). Introduction Eagle Operator Manual OPEX Corporation...
  • Page 10 (This page is intentionally blank) Introduction Eagle Operator Manual OPEX Corporation...

  • Page 11: Safety

    2. Safety 2.1. Safety Guidelines ........12 2.2.

  • Page 12: Safety Guidelines

    • Never place open liquid containers on machine. Do not allow any liquids or cleaning agents to enter machine openings. • Do not perform any cleaning or maintenance of the machine while machine is processing mail. Properly shut the machine off before performing any maintenance. Safety Eagle Operator Manual OPEX Corporation...

  • Page 13: Emergency Stop Buttons

    On button. Note: Also keep in mind that opening any of the clear, acrylic doors will also stop the machine in the event of an emergency. Figure 2-1: Emergency Stop Buttons Safety Eagle Operator Manual OPEX Corporation...

  • Page 14: Machine Labels

    Module 1, inside the door where the host computer is located. (see Table 2-1) Purpose: Identifies product electrical ratings, machine serial number, date of manufacture, patents, and certification standards. Table 2-1: Product Label Label Location Description (3793100) Safety Eagle Operator Manual OPEX Corporation...

  • Page 15: Pinch Point Caution Label

    Exercise caution when working in these areas. Table 2-2: Pinch Point Caution Label Label Locations Description Envelope Batch ticket Outsort bins feeder feeder 1 & 2 Refeeder (1637200) Safety Eagle Operator Manual OPEX Corporation...

  • Page 16: Enclosed Paper Path

    During operation, the machine will stop when one of the doors is opened. Figure 2-2: Enclosed paper path Safety Eagle Operator Manual OPEX Corporation...

  • Page 17: Interlock System

    A green light indicates the door is closed. Figure 2-3: Green interlock indicator light, doors closed A red light indicates the door is open. Figure 2-4: Red interlock indicator light, doors open Safety Eagle Operator Manual OPEX Corporation...
  • Page 18 (This page is intentionally blank) Safety Eagle Operator Manual OPEX Corporation...

  • Page 19: Overview

    3. Overview 3.1. What Does It Do? ........20 3.2.

  • Page 20: What Does It Do

    5. Optional printers, if present, can apply an audit trail to each processed piece. 6. Pieces are sorted into stacker bins according to the job parameters. Overview Eagle Operator Manual OPEX Corporation...

  • Page 21: Module Descriptions

    Stacker Modules Processed pieces are sorted into the stacker modules according to the job parameters. The Eagle can have 2 to 4 stacker modules. Overview Eagle Operator Manual OPEX Corporation...

  • Page 22: Input, Output, And Control Locations

    3.3.1. Input Locations Buffer Content Batch ticket feeder refeeder feeder lever Buffer feeder (behind cover) Feeder Cleaver Content drop slot (not used) Figure 3-3: Input Locations (descriptions on next page) Overview Eagle Operator Manual OPEX Corporation...
  • Page 23 Feed Conveyor Envelopes are loaded onto the conveyor belt. A sliding metal plate called the holds them upright and against the Feeder. Cleaver Overview Eagle Operator Manual OPEX Corporation...

  • Page 24: Output Locations

    3.3.2. Output Locations Stacker bins Trash bin Content Reject reunite bin 0 Singulator pit Reunite bin Outsort Outsort Extract bin 1 bin 2 Figure 3-4: Output Locations (descriptions on next page) Overview Eagle Operator Manual OPEX Corporation...
  • Page 25 The final destination of processed checks and documents. The last bin is typically used for rejects. Trash bin Once the contents of the envelope are successfully extracted, the envelope is sent to the trash. Overview Eagle Operator Manual OPEX Corporation...

  • Page 26: Control Locations

    Host Machine Bin Panel On/Off Panel Start/Stop Panel Standby light Bin light Illuminated Stop / button display Cancel E-stop Start / Resume Status Light Figure 3-5: Control Locations (descriptions on the following pages) Overview Eagle Operator Manual OPEX Corporation...
  • Page 27 You must wait until it comes to a complete stop before you can start it running again. These panels also hold the Emergency Stop buttons, used to stop the machine in the event of an emergency. See “Emergency Stop Buttons” on page 13 more details. Overview Eagle Operator Manual OPEX Corporation...
  • Page 28 Module 3. The touch-screen is normally adequate for normal machine operation. - Report printer cabinet This printer is for statistics reports. See for more information. Appendix A: “Statistics” - Touch screen monitor The main interface with the Host software. Overview Eagle Operator Manual OPEX Corporation...

  • Page 29: Operator Station

    (Figure 3-6). From this station, the operator is within easy reach of the touch- screen monitor, outsort bins, reunite bins, refeeders, and the main feeder. Refeeder Batch ticket feeder Touch-screen monitor Reunite bin Outsort bins Main feeder Figure 3-6: Operator station Overview Eagle Operator Manual OPEX Corporation...

  • Page 30: Host Computer

    The Eagle Host computer is located in the cabinet under the extract area (Figure 3-7). Note: For normal machine operation (such as running jobs), the touch-screen monitor is adequate. Host computer Keyboard Report printer Figure 3-7: Host computer and peripherals Overview Eagle Operator Manual OPEX Corporation...

  • Page 31: The Paper Path

    • Step 3: Extraction (page • Step 4: Singulation (page • Step 5: Content Imaging/IEM (page • Step 6: Orientation & Sequencing (page • Step 7: Stacking (page START Figure 3-8: Processes along the paper path Overview Eagle Operator Manual OPEX Corporation...
  • Page 32 Envelopes which do not qualify (because they contain staples, coins, folded checks, correspondence, etc.) may be outsorted at your option for processing on another machine, such as an OPEX Model 51 or Model 72 Rapid Extraction Desk. Envelope Imaging...
  • Page 33 As each envelope proceeds through the cutting station (Figure 3-10), the leading edge, top and bottom of the envelope are cut. The trailing edge of the envelope is not cut. Figure 3-10: Cutting Area Overview Eagle Operator Manual OPEX Corporation...
  • Page 34 Extracted contents are sent to one paper path, while the envelope is directed on a separate path (Figure 3-11). A thickness check is then performed on each paper path. Empty envelopes are then fed into the disposal cart housed beneath the machine. Figure 3-11: Extraction Area Overview Eagle Operator Manual OPEX Corporation...
  • Page 35 The Eagle singulates (separates) the contents of the envelope, so that one piece goes first and the other follows it down the paper path in single file (Figure 3-12). Figure 3-12: Singulation Area Overview Eagle Operator Manual OPEX Corporation...
  • Page 36 Note: The IEM functionality also adds the audit trail printers that print designated information on the check and/or document. The printing of the audit trail actually takes place further down the paper path, just before the items reach the stackers. Figure 3-13: Content Imaging Area Overview Eagle Operator Manual OPEX Corporation...
  • Page 37 Any check or document that enters the paper path upside down can be turned right-side up before entering the stacker. Checks and document order can be sequenced according to the job settings. Figure 3-14: Orientation and Sequencing Area Overview Eagle Operator Manual OPEX Corporation...
  • Page 38 Your machine may be configured with 2, 3, or 4 stacker modules, with 8 bins per module. The last bin in the configuration is typically used for rejected checks and documents. Figure 3-15: Stacking Area Overview Eagle Operator Manual OPEX Corporation...

  • Page 39: Jobs

    20 to 24 pounds. Recycled paper has less stiffness for a given basis weight than white wove (virgin) paper. This can generate excessive paper dust, and may degrade performance. Overview Eagle Operator Manual OPEX Corporation...
  • Page 40 Note: design. There is no OPEX offers expert help in envelope and document cost for this service to OPEX customers. For help, contact your local Sales Engineer or Regional Service Manager. Overview Eagle Operator Manual...

  • Page 41: Operator Accounts

    Entry and User level operators, as well as full access to the system utilities. A Supervisor level operator can also create user accounts. Note: See for more information “Managing Operator Accounts” on page 81 on how to create new accounts. Overview Eagle Operator Manual OPEX Corporation...

  • Page 42: Specifications

    High paper porosity degrades extract reliability. Envelope designs which result in damage from the USPS (torn Miscellaneous windows or flaps, crumbled, previously opened, etc.) will degrade performance. Please discuss your envelope design with your OPEX Sales Engineer. Overview Eagle Operator Manual OPEX Corporation...
  • Page 43 Miscellaneous quality to prevent sloppy torn edges. Top edge perforation is preferred. Table 3-4: Check Specifications MICR Ink on E13B and CMC-7 printing and locations as defined by ANSI Check X9.13-1983 Overview Eagle Operator Manual OPEX Corporation...
  • Page 44 Table 3-5: Environmental Specifications Sound Level 84.5 dB average Ambient 60–85°F Temperature Humidity 40–95% relative humidity BTU Output 24,125 BTU @ 34 amps Overview Eagle Operator Manual OPEX Corporation...
  • Page 45 4. Operating the System 4.1. Turning the Power On/Off ....... 46 4.2.

  • Page 46: Turning The Power On/Off

    3. Log in to Windows. Turn the machine off 1. Press the black Off button (see Figure 4-1). The standby light will blink. 2. Turn the breaker switch to the Off position. Operating the System Eagle Operator Manual OPEX Corporation...

  • Page 47: Opening The Host Software

    1. If the Host software is not already running, double-click on the Eagle icon on the desktop OR click Start > Programs > OPEX > Eagle to open it. 2. The Host software opens to the login screen (Figure 4-2).

  • Page 48: Navigating The Host Software

    The following four buttons always appear: ? (F1) Accesses the online help. This button is not in use at this time. OPEX (F2) Provides quick access to all of the features of the Host software.  (F3) Go back to the previous screen.

  • Page 49: Closing The Host Software

    Shutdown Close the Host software and shut down the Host computer. To close the Host software 1. Click OPEX (F2). A menu appears listing several options, including the options for closing the Host software (Figure 4-4). Figure 4-4: Exit options 2.

  • Page 50: Running Jobs

    This section describes the sequential operations involved in a typical job run: Selecting a job, loading envelopes, starting the job, and clearing jams. 4.5.1. Selecting a job 1. Click OPEX > Job Select. 2. Select the job you want to run in the Job Select screen and click Select (Figure 4-5).
  • Page 51 Note: Fill the batch ticket feeder with batch tickets when running in Normal extraction mode. The Eagle will automatically feed batch tickets where necessary. Select Normal extraction without IEM to run the job without the IEM functionality. Operating the System Eagle Operator Manual OPEX Corporation...
  • Page 52 Multis transactions include one or more stubs followed by Multis in refeeder one or more checks. Checks only in Only sending checks through the refeeder. refeeder Stubs only in Only sending stubs through the refeeder. refeeder Operating the System Eagle Operator Manual OPEX Corporation...

  • Page 53: Loading Envelopes

    Note: The Run screen status display (Figure 4-10 on page 55) will tell you how to load the envelopes for the selected job. Figure 4-7: Loading envelopes Figure 4-8: Properly positioned envelopes Operating the System Eagle Operator Manual OPEX Corporation...
  • Page 54 Figure 4-9. Only place items in the refeeder when the machine is stopped, to avoid jams in the refeeder path. Content refeeder Batch ticket feeder Figure 4-9: Loading items into the refeeder Operating the System Eagle Operator Manual OPEX Corporation...

  • Page 55: Starting The Job

    Starting with the stacker module and moving toward the feeder module, the Eagle starts running all its motors. When the conveyor motor is ready, it starts feeding envelopes into the paper path for processing. Operating the System Eagle Operator Manual OPEX Corporation...
  • Page 56 Eagle after some action by the operator. Stacker bins Singulator pit Rejects Reunite bin Bin 0 Trash bin Outsort bins (Bin 1, Bin 2) Extract pit Figure 4-11: Outsort, reject locations Operating the System Eagle Operator Manual OPEX Corporation...
  • Page 57 4.5.3.2. Stacker bins The stacker modules contain the documents and checks extracted from the envelopes. Depending on the configuration of the job, certain documents and checks will go to certain bins. Operating the System Eagle Operator Manual OPEX Corporation...
  • Page 58 Note: If the Eagle should jam and you want to “properly” remove the contents from a bin, you must first press its bin light button. This effectively closes the batch. Operating the System Eagle Operator Manual OPEX Corporation...

  • Page 59: Using The Run Screen

    4.5.4.1. Stats tab The Stats tab displays statistical information from the current job. This information is broken up into three different sections: • Overall System Performance Measures • Time • Job Run Percentages Operating the System Eagle Operator Manual OPEX Corporation...
  • Page 60 Jam Clear Time Time it takes the operator to clear the jam. The formula for the Jam Clear Time is: Jam Rate Number of jams per run. The formula for the Jam Rate is: Operating the System Eagle Operator Manual OPEX Corporation...
  • Page 61 • Jam Time - Total time that the system is stalled while a jam is cleared. • Idle Time - Time machine was active during Active Job Time. 4.5.4.1.3. Job Run Percentages Figure 4-17: Job Run Percentages Operating the System Eagle Operator Manual OPEX Corporation...
  • Page 62 The Reunites tab displays the possible reasons for the envelopes and contents being reunited and sent to the Reunite bin. It also shows the number of pieces that were reunited for each reason. See for more “Reunites” on page 100 detailed information. Operating the System Eagle Operator Manual OPEX Corporation...
  • Page 63 The Groups tab also shows the number of pieces that have gone to each bin and how many pieces were rejected. 4.5.4.6. Bins tab The Bins tab displays information on every bin on the system: Count Number of pieces currently in the bin. Operating the System Eagle Operator Manual OPEX Corporation...
  • Page 64 4.5.4.8. IEM tab View MICR and OCR read information for items scanned in IEM jobs (Figure 4- 19). This tab will only be available when running in IEM mode. Figure 4-19: IEM tab Operating the System Eagle Operator Manual OPEX Corporation...
  • Page 65 View transactions, by batch, when running in IEM mode (Figure 4-20). This tab will only be available when running IEM jobs and when the machine is stopped. Figure 4-20: IEM Batches tab Operating the System Eagle Operator Manual OPEX Corporation...

  • Page 66: Stopping And Resuming A Job

    You can cancel a job either from the Cancel button in the host software, or by pressing the black Stop button on one of the machine start/stop panels. Operating the System Eagle Operator Manual OPEX Corporation...

  • Page 67: Clearing Jams

    Check “dead zones” where an envelope may not be positively controlled by the belts. - Match up each check and document Doing this will greatly reduce the possibility of mis-matching checks and documents. Looking through batches of “finished work” manually wastes time. Operating the System Eagle Operator Manual OPEX Corporation...
  • Page 68 4.5.6.1. Main feeder Jams can sometimes occur at the main feeder, where envelopes can get stuck between the retard pad and feeder o-rings (Figure 4-23). Envelope folded into gap Figure 4-23: Envelope feeder jam Operating the System Eagle Operator Manual OPEX Corporation...
  • Page 69 To clear jams here, pull the lever away from the paper path as shown in Figure 4-24 and remove the misfed envelopes. Figure 4-24: Clearing envelope feeder jams Operating the System Eagle Operator Manual OPEX Corporation...
  • Page 70 Jams can occur in the refeeder paper path. Use the jam clear lever to separate the retard pad and nip (Figure 4-26), so you can pull misfed envelopes from the refeeder paper path. Operating the System Eagle Operator Manual OPEX Corporation...
  • Page 71 This tool is stored in a holder near Outsort Bin 1, below the emergency stop button (Figure 4-28). Figure 4-27: Jam clearing tool and pulley Operating the System Eagle Operator Manual OPEX Corporation...
  • Page 72 Outsort bin 1 Figure 4-28: Jam clearing tool in its holder Operating the System Eagle Operator Manual OPEX Corporation...

  • Page 73: Maintenance

    5. Maintenance 5.1. Cleaning the System........74 5.1.1.

  • Page 74: Cleaning The System

    5.1.3. Detergent-based cleaners A detergent-based cleaner, such as Formula 409, is less powerful than acetone or alcohol. Use it to clean the glass and plastic surfaces of the Eagle. Detergent-based cleaners do not cause component degradation. Maintenance Eagle Operator Manual OPEX Corporation...

  • Page 75: Shift Maintenance

    • Vacuum all areas of the paper path. Pay special attention to: - Feeder area - The area behind the Outsort bins - Dust collection system pickup locations • Clean the main and buffer feeder o-rings (Figure 5-1). Figure 5-1: Main feeder O-rings Maintenance Eagle Operator Manual OPEX Corporation...
  • Page 76 TMD rollers and surrounding area. Figure 5-2: Outsort TMD area • Inspect each cutter (Figure 5-3). Remove any paper chips that are caught in and around the cutter blades. Figure 5-3: Cutter area Maintenance Eagle Operator Manual OPEX Corporation...
  • Page 77 • Clean the singulator tires (Figure 5-4). Figure 5-4: Singulator tires • Check the extract area (Figure 5-5) for tape, paper scrap, etc. Check the envelope and content TMD rollers for debris and remove accordingly. Figure 5-5: Extract area Maintenance Eagle Operator Manual OPEX Corporation...

  • Page 78: Dust Collection And Air Filtration System Maintenance

    • opening and extraction of envelope contents takes place, and • high-wear components of the machine are operating (i.e. foam rollers). Main Feeder Cutter #1 Buffer Feeder Imager Plate Cutter #2 Cutter #3 Figure 5-6: Dust pickup locations Maintenance Eagle Operator Manual OPEX Corporation...

  • Page 79: Air Scrubber Unit

    Collection System has a set of prefilters and a cylindrical HEPA filter. Status lights on the control panel indicate when the filters need to be changed. These status lights might also indicate restricted air flow in or out of the unit. Maintenance Eagle Operator Manual OPEX Corporation...
  • Page 80 5. Tighten the retaining bolts to press the filter against the top of its housing, then close the lower front panel. Figure 5-9: HEPA filter Maintenance Eagle Operator Manual OPEX Corporation...

  • Page 81: Managing Operator Accounts

    Note: Keep in mind that only operators with Supervisor level accounts can create and modify operator accounts. 5.3.1. Creating operator accounts 1. Open the Operator Parameters screen (Figure 5-10) by clicking OPEX > Parameters > Operator. Figure 5-10: Operator Parameters screen 2. Click the Add Operator button. Maintenance...

  • Page 82: Modifying/Deleting Operator Accounts

    Login list. Figure 5-11: Operator information 5.3.2. Modifying/deleting operator accounts 1. Open the Operator Parameters screen by clicking OPEX > Parameters > Operator. 2. Highlight the operator account you wish to modify and click Modify Operator (see Figure 5-10).

  • Page 83: Printer Cartridge Maintenance

    The ink cartridge maintenance screen (Figure 5-12) will indicate the status of the installed printers and provide the option to replace cartridges and purge the print heads (see page 86). Figure 5-12: Ink cartridge maintenance Maintenance Eagle Operator Manual OPEX Corporation...
  • Page 84 Figure 5-13: Extended print head 3. Lift the latch that holds the printer cartridge in position (Figure 5-14), and remove the cartridge by lifting it up and away from the machine. Figure 5-14: Removing the printer cartridge Maintenance Eagle Operator Manual OPEX Corporation...
  • Page 85 5. Press the Replaced Right/Left Printer Cartridge button on the screen (Figure 5-15). Figure 5-15: Replacement confirmation 6. Click Yes when asked to reset the printer cartridge’s drop count (Figure 5- 16). Figure 5-16: Reset the drop count Maintenance Eagle Operator Manual OPEX Corporation...

  • Page 86: Purging The Print Heads

    Note: After purging the print head, it is usually a good idea to empty and wipe out the excess ink bin underneath the printer (Figure 5-17). Pull the bin away from the machine to remove it. Figure 5-17: Excess ink bins Maintenance Eagle Operator Manual OPEX Corporation...
  • Page 87 A. Statistics A.1. Statistics Overview ........88 A.2.

  • Page 88: Statistics Overview

    (Summary Report). An individual report will be available after you have run any job. To create an individual report, select OPEX > Statistics > Individual Report (Figure A-1). Individual reports detail one run at a time only.

  • Page 89: Creating A Report

    A.2. Creating a report 1. Select OPEX > Statistics > Report Criteria. This screen lets you choose which items will be included in your reports (Figure A-2). Figure A-2: Report Criteria 2. For a summary report, use the list on the left to select which job(s) you want to include.
  • Page 90 - Jobs - To generate a statistics report by Job name. - Operators - To generate a statistics report by Operator name. Note: Check the “Exclude jobs run by Opex Tech” box to include operator statistics only. Uncheck the box to get total system performance reports.

  • Page 91: Overall System Performance Measures

    8. Click Individual (F6) or Summary (F7) to create the report (Figure A-3). By default, reports are saved to C:\OPEX\Eagle\Support on the host computer. Export saves the report as a *.txt file Print sends the report to the report printer Previous &...
  • Page 92 The Reference Jam Clear Time is used to calculate Clear Time Reference Feed and Reference Output Rates, which are intended to provide the rates the machine would achieve if the operator cleared jams within a certain period of time. Eagle Operator Manual OPEX Corporation...

  • Page 93: Performance Details

    Output Keep in mind that in addition to clean mail and rejects, “Output” also includes reunites and jamsorts. The items in the Output section are defined in Appendix B: “Outsorts, Reunites, and Rejects.” Eagle Operator Manual OPEX Corporation...

  • Page 94: Overall Jam Data

    Missing Jam Any time the Eagle is halted due to a problem which could Stops have been avoided by the operator (i.e., feed empty, no bin available, etc.). Eagle Operator Manual OPEX Corporation...

  • Page 95: Backing Up Statistics

    4. Click Backup location... and choose where you want to save it. 5. Click Start the Backup. It will show a notification when the backup is complete. A.3.1. Restoring Statistics Restoring statistics can only be done by an OPEX technician. Eagle Operator Manual OPEX Corporation...
  • Page 96 (This page is intentionally blank) Eagle Operator Manual OPEX Corporation...

  • Page 97: Outsorts, Reunites, And Rejects

    B. Outsorts, Reunites, and Rejects B.1. Outsorts ..........98 B.2.

  • Page 98: Outsorts

    Could be caused by the following outsort TMD problems: null value too small, null value too large, Invalid Thickness Data no valid readings, no valid readings after the offsets were applied, TMD processing was not completed on time. Eagle Operator Manual OPEX Corporation...
  • Page 99 Could mean that envelope OCS either detected or Mark Outsort did not detect a mark depending on how the Identify by Mark job parameter is set. Accounts for pieces directed into the outsort bin Outsort Jamsorts during a jam condition. Eagle Operator Manual OPEX Corporation...

  • Page 100: Reunites

    Content thick peak contents. Unable to process Content TMD cannot process thickness data. content thickness data Envelope thickness was detected, but not content Content hangback thickness, and assumes that the content was left in the extract area. Eagle Operator Manual OPEX Corporation...
  • Page 101 The Envelope TMD cannot process thickness data. data When a jam occurs, pieces that cannot be sorted Jamsorts are “jam sorted.” This can be in the reunite bins, outsort bins, or the reject bins. Eagle Operator Manual OPEX Corporation...

  • Page 102: Rejects

    Reverser Bypassed the reverser to operate properly. (This should only occur when two pieces in a row must be reversed.) Accounts for pieces that were directed into the Jamsorts reject bin during a jam condition. Eagle Operator Manual OPEX Corporation...

  • Page 103: Glossary

    Glossary G.1. List of Acronyms ........104 G.2.

  • Page 104: List Of Acronyms

    Magnetic Ink Character Recognition. Used by the system to read the magnetic ink letters, numbers, and symbols found on documents such as checks and batch tickets. Optical Character Recognition. Used by the system to identify letters, numbers, and symbols on documents. Opex camera system. Eagle Operator Manual OPEX Corporation...

  • Page 105: List Of Terms

    A transaction consisting of one or more stubs followed by one or more checks. Operator The person running the machine. Single A transaction consisting of a document and a check. Skew Deviations from straight lines in scanned images. Eagle Operator Manual OPEX Corporation...
  • Page 106 Transaction One or more stubs followed by one or more checks. Transaction Boundary A term used to indicate the beginning or end of a single transaction. Eagle Operator Manual OPEX Corporation...
  • Page 107 About OPEX Corporation OPEX Corporation is more than a manufacturer of machines. We continuously reimagine technology to power the future for our customers. With an innovative approach, we engineer unique automated solutions that support our customers so they can solve the most pressing business challenges for both today and tomorrow.
  • Page 108 OPEX Corporation | 305 Commerce Drive | Moorestown, NJ 08057-4234 | USA http://www.opex.com...

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