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Troubleshooting
Check against the following chart before sending your product for repair.
If the problem can't be solved after the chart is checked, or any symptom other than those mentioned in this
chart occurs, contact your dealer or one of Panasonic-operated service centers.
Symptom
The Power indicator can't
be on
The Water Temperature
indicator flashes
"High", "Mid" and
"Low" at the same time.
The Power indicator flashes
immediately after the
product is energized.
The Power,
8-hour Power Saving and
"mid" Water indicators
flash at the same time.
The temperature of warm
water is low.
The temperature of warm
water becomes low during
usage.
The seat is cold.
It feels slightly cold in
the beginning and
becomes hotter
gradually.
A sound can be heard when
the nozzle extends.
When seated, "whong"
sound is heard.
When removing the
power plug, a "click" from
the body can be heard.
When the seat is
occupied, the
product won't be
able to function by
pressing the buttons
on the body
operating unit,
including Front Showering
and Rear Showering.
Parts to be Checked, Cause & Solution
Is the Electrical Leakage indicator on the body operating unit on?
→Unplug the power plug. After 5 seconds, plug it back.
This is the reminder of the warm water tank running in idle. At this time,
make sure the main water valve and water inlet valve are opened. Then,
check by following the steps described in "When Used at A Later Time".
When the product performs a self-diagnosis, the indicator will flash for 10
seconds and remain always on. This is not a malfunction.
Does the power plug wiggle when being plugged?
→Unplug the power plug. After 5 seconds, plug it back.
When these indicators still flash after removing and inserting the
power plug several times, contact your dealer or one of
Panasonic-operated service centers.
Is the temperature of warm water set to "off"?
→Set the desired water temperature based on your preference.
The capacity of the warm water tank of the body is approximately 0.6 L.
The water temperature will become low during continuous showering.
→Stop showering. Wait approximately 5 - 7 minutes until the water
temperature rises. (Depending on the temperature of tap water.)
Is the temperature of the seat set to "off"?
→Adjust the seat temperature based on your preference.
The temperature of the seat will be decreased under the Smart Power
Saving mode.
Is the 8-hour Power Saving indicator on?
→In the 8-hour Power Saving mode, the seat heater will stop heating.
This is the sound generated from nozzle actuation. This is not a
malfunction.
This is the sound of motor when deodorization function is operating,
and it's not abnormality.
This is the sound generated from disconnection of the built-in relay.
This is not a malfunction.
Is the Occupancy indicator not on?
(If the indicator is off, it indicates that the built-in Occupancy Switch isn't
enabled. That's why the showering function can't be activated.)
→Sit at the center of the seat.
→When the Occupancy Switch won't be able to be enabled even when
you are sitting at the center of the seat, press the Occupancy button.
Within 30 seconds , press the Rear Showering / Front Showering
button to carry out the showering operation.
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