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See also:
Owner's Manual
ComStar SVD Frequently Asked Questions:
Frequently asked questions about installing, configuring, and using the Zoom ComStar SVD
Speakerphone modem and BitWare software. Click an entry to go to that section.
What is SVD, and how do I use it? .......................................................................................... 2
Which COM Ports and IRQs does my ComStar SVD support? ............................................ 3
My modem is on COM5. My software only goes up to COM4.............................................. 4
How do I configure my ComStar SVD in Windows 3.x (and DOS)? ..................................... 5
How do I use my ComStar SVD in DOS after exiting Windows 95? .................................... 6
Why doesn't my ComStar SVD on COM4 work in Windows 3.1? ........................................ 7
What do I do if I receive a NO DIALTONE message? ............................................................ 8
Why doesn't my V.34 modem always connect at 33,600 bps? ............................................. 9
Is my ComStar SVD TAPI compliant? ................................................................................... 10
Why are my voice mail messages cut off in BitWare? ........................................................ 11
How do I change the volume in BitPhone? .......................................................................... 12
My voice messages are very quiet (or loud). ....................................................................... 13
How can I make them louder (or quieter)? ...........................................................................13
Can I receive faxes with my computer turned off? .............................................................14
How can I update my ComStar SVD Frequently Asked Questions? .................................. 15
The contained information was compiled by Zoom's Technical Support Department from direct
research, customer interaction, and external sources.
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Summary of Contents for Zoom ComStar XT SVD
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Page 1: Table Of Contents
ComStar SVD Frequently Asked Questions: Frequently asked questions about installing, configuring, and using the Zoom ComStar SVD Speakerphone modem and BitWare software. Click an entry to go to that section. What is SVD, and how do I use it? ... 2 Which COM Ports and IRQs does my ComStar SVD support? ... -
Page 2: What Is Svd, And How Do I Use It
New bulletin board and Internet features, including voice-enhanced and interactive modem games Detailed documentation on SVD commands and configuration examples are provided in your ComStar SVD Owner’s Manual, also available in Acrobat PDF format on the ZOOM LINK CD. Page 2... -
Page 3: Which Com Ports And Irqs Does My Comstar Svd Support
Which COM Ports and IRQs does my ComStar SVD support? Your Zoom ComStar SVD modem is a Plug and Play device that supports the following COM Port addresses and Interrupts: COM Port base address: IRQ (Interrupt ReQuests): If you also have one of our older ComStar 14.4 or ComStar 28.8 products, please note that those units only support IRQs 3, 4, 5, and 7. -
Page 4: My Modem Is On Com5. My Software Only Goes Up To Com4
My modem is on COM5. My software only goes up to COM4. Windows 95 32-bit software is capable of using COM Ports labeled 5, 6, 7, etc. However, most 16-bit applications such as BitWare can access only COM Ports 1, 2, 3, and 4. Windows 95 may have already assigned labels 1 - 4 to COM Port devices in your PC. -
Page 5: How Do I Configure My Comstar Svd In Windows 3.X (And Dos)
Exit to the DOS prompt. • If your modem comes with the ZOOM LINK CD-ROM, insert it in your CD-ROM reader. If your model comes with floppy disks, insert the disk labeled BitWare Disk 2 in your floppy drive. •... -
Page 6: How Do I Use My Comstar Svd In Dos After Exiting Windows 95
From the Start menu, choose Programs and then select MS-DOS prompt. • If your modem comes with the ZOOM LINK CD-ROM, insert it in your CD-ROM reader. If your model comes with floppy disks, insert the disk labeled BitWare Disk 2 in your floppy drive. -
Page 7: Why Doesn't My Comstar Svd On Com4 Work In Windows 3.1
Why doesn’t my ComStar SVD on COM4 work in Windows 3.1? Problem 1: Your modem could be conflicting with the serial port on COM2. Note that COM2 and COM4 both use IRQ3 by default, (Windows 3.1, and 3.11 only; Windows 95 handles this differently). Solution: We strongly recommend you use the SETPORT utility to assign a different IRQ to your modem. -
Page 8: What Do I Do If I Receive A No Dialtone Message
What do I do if I receive a NO DIALTONE message? If you receive a NO DIALTONE message when trying to dial out, you may have a problem with your actual phone line con- nection. Ensure that you have the tele- phone cord connected directly from the wall jack, to the RJ-11 phone jack marked LINE on your faxmodem (see accompanying... -
Page 9: Why Doesn't My V.34 Modem Always Connect At 33,600 Bps
Why doesn’t my V.34 modem always connect at 33,600 bps? NOTE: In order to make a 33.6k connection, both parties must have modems capable of supporting speeds as high as 33,600 bps. Your ComStar SVD modem supports the 33,600 bps speed. One of the largest factors which prohibit high speed modems from connecting at their fastest speeds is line noise. -
Page 10: Is My Comstar Svd Tapi Compliant
Unimodem V, as well as the Serial Wave Driver (which are the TAPI components) are available for the ComStar SVD and can be found on the ZOOM LINK CD (that ships with the ComStar SVD ) in the UNIMODEM directory. -
Page 11: Why Are My Voice Mail Messages Cut Off In Bitware
Why are my voice mail messages cut off in BitWare? NOTE: The current version of BitWare that ships with the ComStar SVD eliminates this problem. In the event that you already had a previous version of BitWare installed, and do not wish to update your software, the following solution is for you. -
Page 12: How Do I Change The Volume In Bitphone
How do I change the volume in BitPhone? BitPhone is an application included with Cheyenne BitWare. It takes advantage of the speakerphone capabilities of your ComStar SVD modem. If the person you are speaking with has trouble hearing you, you can adjust your microphone sensitivity. -
Page 13: My Voice Messages Are Very Quiet (Or Loud)
My voice messages are very quiet (or loud). How can I make them louder (or quieter)? In most voice software such as BitVoice, there is a playback and/or record level setting. In BitWare, this is under the VOICE SYSTEM SETUP. Settings higher then 199 are usually not necessary. If you are using a speaker other than the one supplied with your ComStar SVD , you may need to change the speaker jumper settings on the modem itself to adjust for the new speaker. -
Page 14: Can I Receive Faxes With My Computer Turned Off
Can I receive faxes with my computer turned off? No, in order to receive faxes, your computer must be turned on and your fax software/driver loaded. Your internal ComStar modem is turned on when your computer is on. You can leave your computer running but just turn off its monitor to conserve energy. -
Page 15: How Can I Update My Comstar Svd Frequently Asked Questions
10 free hours of usage the first month. To access the Zoom forum from America Online, sign on to your AOL account, select Go To from the menu, then select Keyword, type ZOOMT and press the Enter key.
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