Zoom PCI Cable Modem Installation Manual
Zoom PCI Cable Modem Installation Manual

Zoom PCI Cable Modem Installation Manual

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Summary of Contents for Zoom PCI Cable Modem

  • Page 1 Zoom ™ PCI Cable Modem Installation Guide...
  • Page 2 NOTICE NOTICE NOTICE NOTICE This document contains proprietary information protected by copyright, and this Manual and all the accompanying hardware, software, and documen- tation are copyrighted. No part of this document may be photocopied or reproduced by mechanical, electronic, or other means in any form. The manufacturer does not warrant that the hardware will work properly in all environments and applications, and makes no warranty or representa- tion, either expressed or implied, with respect to the quality, performance,...
  • Page 3: Table Of Contents

    Contents GETTING STARTED ............5 ............5 ABLE ODEM VERVIEW ............5 ABLE ODEM ERVICE ..........5 INIMUM YSTEM EQUIREMENTS ........6 NSTALLATION INSTALLING YOUR CABLE MODEM........7 1: C ........ 8 ONTACTING YOUR ABLE OMPANY 2: I ..........9 NSTALLING THE RIVERS 3: I...
  • Page 5: Getting Started

    Getting Started Your Zoom PCI Internal Cable Modem is designed to connect your personal computer to the Internet through the same cable that you use for television reception. Cable Modem Overview A cable modem provides several advantages over traditional analog modems: •...
  • Page 6: What You Will Need For Installation

    This standard means that the modem is compatible with many cable systems. This modem is not designed to work on EuroDOCSIS or DVD/DAVIC cable systems. Zoom PCI Cable Modem Owner’s Manual...
  • Page 7: Installing Your Cable Modem

    Installation consists of four steps: 1. Requesting cable modem service from your local cable company. 2. Installing the drivers for your PCI cable modem. 3. Installing the hardware. (This is the physical installation of your PCI cable modem.) 4. Completing the installation.
  • Page 8: Step 1: Contacting Yourc

    MAC addresses in the Important Information at the end of this manual. Af- ter the PCI cable modem is installed, the label will not be visi- ble, so record the MAC addresses now.
  • Page 9: Step 2: Installing The Drivers

    Many drivers, such as the keyboard driver, come with the operating system. For other devices, such as your new PCI cable modem, you may need to load a new driver when you connect the device to your computer.
  • Page 10: Step 3: Installing Theh

    It is recommended that you remove or disable other net- work adapter cards that are in your system before you in- stall your PCI cable modem. For instructions on how to do this, refer to your network adapter card’s owner’s man- ual.
  • Page 11 PCI cable modem card to seat it firmly in its slot. Installing Your Cable Modem...
  • Page 12 Connect the coaxial cable to your PCI cable modem. 6 6 6 6 Replace the computer cover. 7 7 7 7 8 8 8 8 Plug in your computer and turn it on. 9 9 9 9 As the Windows operating system starts up, it will detect your cable modem.
  • Page 13: Step 4: Completing The

    If your cable service provider supplies files or a browser on a CD- ROM or a floppy disk, install them at this point. This completes the installation of your PCI cable modem. You are now ready to enjoy the broadband experience! Note: You may need to change the type of connection used by your Internet browser to connect to the Internet.
  • Page 15: Using Your Cable Modem

    PCI Cable Modem Status There is no need of any user controls on your PCI cable modem, but you can see its operating status by looking at the indicator lights located on the PCI bracket connector as shown below.
  • Page 16: Ending An Internet Session

    Ending an Internet Session After you have completed your Internet session, close your browser. The Zoom PCI Cable Modem will remain connected with the cable system as long as your computer is on. Note: If you power down computer you lose cable service, the cable modem will disconnect from the cable system.
  • Page 17: Troubleshooting

    How do I know if my cable modem has properly synchro- nized with my Cable Service Provider’s cable system? When your PCI cable modem is synchronizing with the cable sys- tem, it is actually performing a two-step process. It is ranging and registering.
  • Page 18 What do I do if the indicator lights on my PCI cable modem are not doing anything? 1. Check to see that your computer is turned on. Your computer provides power to the PCI cable modem. If your computer has no power, neither does the PCI cable modem 2.
  • Page 19: Uninstalling Your Cable Modem

    PCI cable modem was installed. In the unlikely event that you remove your PCI cable modem from your PC, follow the steps below for uninstallation. 1 1 1 1 Click Start | Settings | Control Panel.
  • Page 20 Shut down Windows. Turn off and unplug your computer. Remove the cover from your computer as described on page 10 of this manual. Remove the screw that holds the PCI cable modem card in 5 5 5 5 place. Gently remove the PCI cable modem card.
  • Page 21: Configuring Network Settings

    Appendix A Configuring Network Settings If your cable company has provided you with special instructions, follow those instructions to configure your computer. Otherwise, turn to the page that corresponds to your computer’s operating system. • Windows 98 Network Settings: Windows 98 Network Settings: page 22. Windows 98 Network Settings: Windows 98 Network Settings: •...
  • Page 22: Windows 98 Networks

    Click on the Configuration tab. You will see a list of installed network components. If you see a line that says TCP/IP -> Zoom PCI Cable Modem, skip to Step 5. If you don’t see the line, continue with Step 2.
  • Page 23 Network Protocols list; then click OK. The Network dialog box from Step 1 will display. There should now be an entry for TCP/IP -> Zoom PCI Cable Modem. Click No if you are asked to restart your computer. Click to highlight TCP/IP -> Zoom PCI Cable Modem and click Properties.
  • Page 24 Click the radio button Obtain an IP address automatically. Zoom PCI Cable Modem Owner’s Manual...
  • Page 25 Click on the WINS Configuration tab. Click Use DHCP for WINS Resolution and click OK. You will see the Network dialog box again. Click OK to en- able your settings. If prompted to do so, insert the Windows 98 CD-ROM and click OK.
  • Page 26: Windows 2000 Networks

    You will see a list of installed network components. If you see a line that includes TCP/IP, skip to Step 5. If you don’t see the line, continue with Step 3. Click the Install button. The Select Network Protocol dialog box will display. Zoom PCI Cable Modem Owner’s Manual...
  • Page 27 Click to highlight Internet Protocol (TCP/IP). Click OK. The Local Area Connection Properties dialog box from Step 2 will display. Click to check Internet Protocol (TCP/IP), and click Prop- erties. The Internet Protocol (TCP/IP) Properties dialog box will display. Click Obtain an IP address automatically, and click Obtain DNS server address automatically.
  • Page 28 Step 2. Click OK. If prompted to do so, insert the Windows 2000 CD-ROM and click OK. If a dialog box appears indicating that it is necessary to reboot the computer, do so at this time. Zoom PCI Cable Modem Owner’s Manual...
  • Page 29: Appendix B Configuring Your Browser

    Appendix B Configuring Your Browser An Internet browser is a software application used to find and display Web pages. To find a page, the browser must connect to the Internet. The browser can be configured to connect to the Internet via phone lines or a LAN (Local Area Network). When using a cable modem, your browser should be set to connect to the Internet via a LAN.
  • Page 30: Netscape Navigator

    Proxies. Select the option that allows you to connect to the Internet directly. If you are using AOL 5.0 or higher, it has a Cable Modem option that will configure your connection automatically. Zoom Cable Modem Owner’s Manual...
  • Page 31: Appendix C: Regulatory Information

    Appendix C Regulatory Information FCC Part 15 Emissions Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reason- able protection against harmful interference in a residential installation.
  • Page 32: Important Information Table

    We recommend that you take a few moments to fill in the following information for your future reference. In the event you need to call for Technical Support or Customer Service, you will need the information below. Zoom Cable Modem Model _______________________ (located on the box) Serial Number...

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