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Summary of Contents for Zoom CableModem
- Page 1 Zoom CableModem U S E R ’ S M A N U A L Zoom USB Cable Modem...
- Page 2 NOTICE This document contains proprietary information protected by copyright, and this User’s Manual and all the accompanying hardware, software, and documentation are copyrighted. All rights are reserved. No part of this document may be photocopied or reproduced by mechanical, electronic, or other means in any form.
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Page 3: Table Of Contents
... 1 ETTING TARTED ... 1 ABLE ODEM ERVICE ... 2 YSTEM EQUIREMENTS NSTALLATION 1. I NSTALLING ABLE ODEM ONTACTING YOUR ABLE OMPANY ... 7 AKING THE ONNECTIONS ’ ONFIGURING OMPUTER 2. C ONFIGURING ROWSER 4.0...19 NTERNET XPLORER 5.0...19 NTERNET XPLORER ...20 ETSCAPE... -
Page 5: Getting Started
Your Zoom ® USB (Universal Serial Bus) Cable Modem is designed to connect your personal computer to the Internet through the same cable that you use for television reception. A cable modem provides several advantages over traditional dial- up analog modems: Transmission speeds are much faster. -
Page 6: System Requirements
If you are missing any item, contact your dealer. Zoom Cable Modem 6-foot USB cable Power adapter CD-ROM or floppy diskette. Some models may also include a mounting stand. 98, Windows Me (Millennium ® Zoom USB Cable Modem User’s Manual... - Page 7 Note: Because there is great variety in the way cable is installed, Zoom does not provide a coaxial cable to connect to your cable system. If your cable service company does not provide one, you should purchase a coaxial cable with an RG-59 or RG-61U rating (75 ohm) and industry-standard F connectors.
- Page 8 Zoom USB Cable Modem User’s Manual...
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Page 9: Contacting Your Cablec
This chapter illustrates a typical cable installation in your home or office and describes how to connect the Zoom Cable Modem to your computer. Installation consists of a few simple steps: 1. - Page 10 TV set-top box for Pay Per View or Video on Demand services. If this happens, install a high-pass filter at the input of the 2:1 splitter going to the TV sets (see the preceding diagram). Zoom USB Cable Modem User’s Manual...
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Page 11: Installing Your Cablem
Making the Connections Connecting your cable modem is simple. Typical connections are shown below. Coaxial cable USB cable (Do not connect until after you install the driver) CAUTION Locate the modem so that there is one inch of free space between its top and sides and any other device or the wall. - Page 12 Multiple USB-compatible devices can share one USB port through the use of a hub or splitter cables. Because the Zoom USB Cable Modem is a high-speed network device, we advise against sharing its USB port with low-speed peripherals such as keyboards, printers, or joysticks.
- Page 13 Now follow the steps below to install the driver. USB Cable Modem Driver Installation Restart your computer. Insert the Zoom USB Cable Modem CD into your CD-ROM drive. The CD will run automatically. (If it doesn’t, select My Computer on your desktop. Then select the icon for your CD-ROM drive.)
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Page 14: Configuring Your Computer
When the Zoom Cable Modem Driver Installation screen reappears, click the Close box Shut down your computer and complete the following steps to connect the USB cable and finish the installation. USB Cable Connection Note: The driver must be installed before you connect the USB cable. - Page 15 Windows 98/Me Network Settings To configure network settings on a computer running Windows 98/Me, follow these steps. Note: The dialog boxes shown below are representative of a typical computer. Individual computer dialog boxes may vary. From your computer’s desktop, click Start | Settings | Control Panel, and then double-click the Network icon.
- Page 16 In the Select Network Component Type dialog box, click to highlight Protocol and then click Add. In the Select Network Protocol dialog box, under Manufacturers, click to highlight Microsoft. Under Network Protocols, click to highlight TCP/IP. Then click OK. Zoom USB Cable Modem User’s Manual...
- Page 17 In the Network dialog box there should now be an entry for TCP/IP. (Click NO if you are asked to restart your computer.) Highlight TCP/IP and click Properties. Installing Your Cable Modem...
- Page 18 The TCP/IP Properties dialog box is displayed. In the IP Address tab, click Obtain an IP address automatically. Zoom USB Cable Modem User’s Manual...
- Page 19 Click the WINS Configuration tab. Click Use DHCP for WINS Resolution and click OK. The Network dialog box from Step 1 is displayed again. Make sure TCP/IP is highlighted, and click OK to enable your settings. If prompted, insert the Windows 98/Me CD-ROM and click OK.
- Page 20 You see a list of installed network components. If you see a line that includes TCP/IP (Transmission Control Protocol/Internet Protocol), skip to Step 7. If you don’t see the line, click the Install button and continue with Step 4. Zoom USB Cable Modem User’s Manual...
- Page 21 In the Select Network Protocol dialog box, click to highlight Internet Protocol (TCP/IP) and click OK. The Local Area Connection Properties dialog box from Step 3 is displayed. Click to select Internet Protocol (TCP/IP), and then click Properties. Installing Your Cable Modem...
- Page 22 OK. Otherwise, in the Network and Dial-Up Connections window, click If prompted, restart the computer. You have configured your network settings successfully. Now proceed to Chapter 2, Configuring Your Browser, on page 19. Zoom USB Cable Modem User’s Manual to close.
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Page 23: Configuring Yourb
Configuring Your Browser An Internet browser is a program used to find and display Web pages. To find a page, the browser must connect to the Internet, via either phone lines or a LAN (Local Area Network). When using a cable modem, you need to set the browser to connect to the Internet via a LAN. -
Page 24: Netscape Navigator
If you are using AOL 5.0 or higher, it has a cable modem option that configures your connection automatically. Now that you’ve configured your browser, turn to Chapter 3, Using Your Cable Modem, on page 21. Zoom USB Cable Modem User’s Manual... -
Page 25: Using Your Cable Modem
Unplugging the Modem If the Zoom Cable Modem is unplugged or if power is lost for any other reason, all communication between the modem and the cable system is terminated. When the power is restored, the cable modem must go through the full startup and synchronization process before you can connect to the Internet. -
Page 26: Uninstalling The Modem
Windows 2000: In the Add/Remove Programs window, select Zoom USB Cable Modem and click Change/Remove. At the message, “This will remove the Zoom USB Cable Modem from your computer. Do you wish to proceed?” click Yes. At the message, “The Zoom Cable Modem has been successfully uninstalled from your machine,”... -
Page 27: Appendix A. Front Paneli
Appendix Front Panel Information After you’ve correctly installed the Zoom Cable Modem, the READY READY light, SYNC READY READY SYNC SYNC light, and USB SYNC the modem is fully operational. LIGHT NAME MODE READY Flickering Blinking SYNC Blinking Fast Blinking... -
Page 28: Appendix B. Troubleshooting
Check that TCP/IP is configured correctly. Refer to the section of this manual entitled Configuring Your Computer’s Network Settings on page 10. Verify that the TCP/IP parameters supplied by your cable company are correct and up-to-date. Zoom USB Cable Modem User’s Manual Troubleshooting... - Page 29 Problem: The power to my cable modem goes on and off. Solution: Check that you are using the adapter that came with your cable modem. Problem: I receive the message “Unknown Network Adapter.” Solution: This problem can occur if a USB adapter is physically present and was recognized by Plug-and-Play, but the proper driver was not installed.
- Page 30 (A video amplifier prevents data from returning to the cable provider’s central office.) Tip: When your cable modem service is restored after a disruption, reinstall the modem before attempting to use it. Zoom USB Cable Modem User’s Manual...
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Page 31: Nformation
Appendix Regulatory Information FCC Part 15 Emissions Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. -
Page 32: Appendix C. Regulatory I Reference Information
In the event you need to call Customer Support, you will need the information below. Zoom Cable Modem Model (located on the box) Serial Number (located on the label on the bottom of the modem)