Paradyne HotWire 5170 User Manual

Remote termination unit

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H
W
OT
IRE
5170 REMOTE
TERMINATION UNIT
USER'S GUIDE
Document No. 5100-A2-GB22-10
April 1997

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Summary of Contents for Paradyne HotWire 5170

  • Page 1 5170 REMOTE TERMINATION UNIT USER’S GUIDE Document No. 5100-A2-GB22-10 April 1997...
  • Page 2 Copyright 1997 Paradyne Corporation. All rights reserved. Printed in U.S.A. Notice This publication is protected by federal copyright law. No part of this publication may be copied or distributed, transmitted, transcribed, stored in a retrieval system, or translated into any human or computer language in any form or by any means, electronic, mechanical, magnetic, manual or otherwise, or disclosed to third parties without the express written permission of Paradyne Corporation, 8545 126th Avenue North, P.O.
  • Page 3 Important Safety Instructions 1. Read and follow all warning notices and instructions marked on the product or included in the manual. 2. When an ac power source is used, this product is intended to be used with a 3-wire grounding type plug – a plug which has a grounding pin.
  • Page 4 HOTWIRE Model Number: 5170-A1-201 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 5: Table Of Contents

    HotWire 5170 RTU Diagnostics Utility User Interface Installation Before You Begin Package Contents Installing the HotWire 5170 Remote Termination Unit About the RTU Rear Panel Power-Up Self-Test Installing the HotWire 5170 RTU Diagnostics Utility 5100-A2-GB22-10 ......... . .
  • Page 6 Contents Using the HotWire Diagnostics Utility Troubleshooting Accessing the Main Menu Setting the Communication Port Setting/Changing MAC Address Checking RTU Status Resetting the RTU Viewing Utility and Firmware Version Numbers Viewing Transmission Statistics and Network Status Running Loopback Tests Loopback Test Results Downloading Firmware Exiting the Utility LEDs...
  • Page 7: About This Guide

    About This Guide Purpose and Audience This guide describes how to install and run diagnostics on the 5170 Remote Termination Unit (RTU). The guide is written for users of the HotWire 5100 Digital Subscriber Line (DSL) Access System. Guide Summary...
  • Page 8 About This Guide Product-Related Documents Document Number 5100-A2-GB20 Document Title HotWire 5100 DSL Access System Central Office Access Concentrator User’s Guide April 1997 5100-A2-GB22-10...
  • Page 9: What Is The Hotwire 5100 Dsl Access System?

    System What is the HotWire 5100 DSL Access System? Your HotWire 5170 Remote Termination Unit (RTU) is a component in the HotWire 5100 DSL Access System. This system provides high-speed Internet or corporate LAN access over traditional twisted-pair telephone wiring. Using your RTU, you can connect to a Central Office (CO) to access Internet service providers or corporate networks.
  • Page 10: About The 5170 Remote Termination Unit

    About HotWire 5100 DSL Access System About the 5170 Remote Termination Unit The HotWire 5170 RTU is a standalone unit designed for the home office users with a local area network (LAN). It provides high-speed internet access via the DSL interface to a central office. The built-in Rate Adaptive DSL (RADSL) technology enables the unit to automatically communicate with the CO at the maximum possible operating rate.
  • Page 11: Equipment And Software Requirements

    Windows for Workgroups 3.11 (or later) or Windows 95 HotWire 5170 RTU Diagnostics Utility Use the HotWire 5170 Diagnostics Utility supplied with the RTU for running diagnostics and tests for troubleshooting the unit or downloading firmware. The Diagnostics Utility provides screen help in standard Windows format. Refer to Chapter 3, utility.
  • Page 12: Before You Begin

    3. Begin installation. Package Contents Your HotWire 5100 RTU package should contain the following: HotWire 5170 Remote Termination Unit HotWire 5170 Diagnostics Utility disk 6-pin modular cable (DSL connection) HotWire 5170 Remote Termination Unit User’s Guide 5100-A2-GB22-10 Chapter April 1997...
  • Page 13: Installing The Hotwire 5170 Remote Termination Unit

    Termination Unit For RTU installation, you need the following: Cables and cord supplied in your HotWire 5170 RTU package. A DSL access point already installed and near the location of the RTU. An Ethernet card already installed in your PC.
  • Page 14 DSL network access point. 3. This step is optional. Make this RS-232 connection only to accommodate running the 5170 Diagnostic Utility. See Chapter 3, Diagnostics Insert the 25-pin connector on the shielded RS-232 cable into the connector marked SERIAL PORT on your RTU.
  • Page 15 Installation 4. Insert the Ethernet cable 8-pin plug into the jack marked LAN on your RTU. Insert the other end of the cable into the Ethernet jack on the Ethernet card in your PC. 5. Connect the small power connector into the jack marked PWR on your RTU. Plug the transformer end of the power cord into a 110V ac power outlet.
  • Page 16: Power-Up Self-Test

    6. Turn on your PC. 7. Turn on the power switch on your RTU (see rear panel illustration). Verify that the LEDs function as indicated in the following illustration: The SYS LED turns solid green. Refer to the Power-Up Self-Test section following this procedure if the SYS LED does not...
  • Page 17: Installing The Hotwire 5170 Rtu Diagnostics Utility

    The RS232 cable must be connected between the RTU and your PC before you can run the Diagnostic Utility. Procedure To install the Diagnostics Utility: 1. Insert the HotWire 5170 RTU Diagnostics Utility disk into drive a:. 2. Enter Windows and: If you are . . . Using Windows for Workgroups 3.11 Using Windows 95 3.
  • Page 18: Troubleshooting

    Using the HotWire Diagnostics Utility Troubleshooting Typically, you run your Diagnostics Utility to help troubleshoot your RTU. Review the following symptoms and possible solutions to help in solving any problems you may encounter during RTU operation. To use the utility, refer to the Main Symptom RTU does not...
  • Page 19 Bad Ethernet card. 2. Run Remote Loopback test. 3. Run Ethernet Loopback test. Bad Ethernet cable. 4. Attempt to reset the 5170 unit; see Resetting the 5. Contact your customer service representative. Network Link is 1. Run a Remote Loopback test; see down.
  • Page 20: Accessing The Main Menu

    Accessing the Main Menu You can use the Diagnostics Utility to check the health and status of the RTU. This utility also provides the capability to download firmware and run diagnostic tests on the unit when instructed by a central office technician. You must have installed the RS-232 connection to use this utility (see Chapter 2, To access the utility, double-click on the HotWire icon while in Windows.
  • Page 21: Setting The Communication Port

    PC and the RTU. 3. Click on OK to accept the entry and close the window. To close the window without setting the COM port: Click on Cancel. Installing the HotWire 5170 Remote Termination Unit April 1997 in Chapter 2. 5100-A2-GB22-10...
  • Page 22: Setting/Changing Mac Address

    Setting/Changing MAC Address CAUTION: Be sure you understand the purpose of the MAC Address before using this procedure. Setting the MAC Address incorrectly will affect data transmission. Contact your customer service representative if you have questions. Usually, the MAC address automatically acquires the MAC level address of the host PC.
  • Page 23: Checking Rtu Status

    Using the HotWire Diagnostics Utility Checking RTU Status Procedure To verify that the RTU is functioning properly: 1. Select Hardware Status from the Diagnostics menu to display the Hardware Status window. 2. Select MAC Address to display the Media Access Control (MAC) address for your card.
  • Page 24: Resetting The Rtu

    Resetting the RTU Use the Reset operation to reinitialize the RTU. You may want to check Device Status. See inconsistent or incorrect status. The reset operation performs a power-up self-test on the card as described in Chapter 2, Installation. Procedure 1.
  • Page 25: Viewing Transmission Statistics And Network Status

    Using the HotWire Diagnostics Utility Viewing Transmission Statistics and Network Status Procedure To view statistics and status: 1. Select Statistics from the Diagnostics menu to display the Statistics window. You use this selection to view performance statistics on data transmissions and the state of the network.
  • Page 26: Running Loopback Tests

    Running Loopback Tests Loopback tests can help you isolate areas of trouble if you are having problems with RTU operation or transmission. During a loopback test: Your RTU’s Test LED flashes every time it sends a packet. Any data received from the network during loopback testing is lost. Test operation is uni-directional, meaning that data is looped back to the PC end of the connection only.
  • Page 27: Loopback Test Results

    Using the HotWire Diagnostics Utility For the Options window operation, select the values to be used during the test and/or click on: — OK to accept the parameters and return to the Loopback window. — Cancel to close the window without accepting any values and return to the Loopback Test Options screen.
  • Page 28: Downloading Firmware

    Downloading Firmware Use the following procedure to download firmware updates from a disk or virtual hard drive. Procedure To download firmware: 1. Select Download Firmware from the Configuration menu on the Diagnostics Utility main menu. The Open window appears. This window uses standard Windows user interface conventions.
  • Page 29 The HotWire RTU has eleven functional LEDs. The following illustration shows the location of the LEDs on the faceplate. Table A-1 interprets the status of the card when the LEDs are on, off, or blinking. Ethernet Status Connector Connector TEST 5170 DSL LINK 97-15214-01 5100-A2-GB22-10 April 1997...
  • Page 30 LEDs Table A-1. Front Panel LED Descriptions and Status Type System If any of the states defined in the table as “Error Conditions” occur, reset the RTU using the Diagnostics Utility. If the error condition persists, attempt to run the loopback tests as described in Chapter 3, LED is .
  • Page 31: Dsl Interface

    Pin Assignments DSL Interface Table B-1 defines the pinouts for the DSL connector. It is a 6-pin, non-keyed, modular-jack female connector. Table B-1. DSL Connector Pin Assignments Pin# NC = Not connected (unused). 5100-A2-GB22-10 RING April 1997...
  • Page 32: Lan (Ethernet) Interface

    Pin Assignments LAN (Ethernet) Interface Table B-2 defines the pinouts for the LAN (Ethernet) connector. It is an 8-pin, non-keyed, modular-jack female connector. Table B-2. Ethernet Pin Assignments Pin# NC = Not connected (unused). Ethernet Loopback Cable To make an Ethernet Loopback cable, refer to Table B-2, and do the following at the opposite end of the 8-pin connector: 1.
  • Page 33: Rs-232 Interface

    RS-232 Interface Table B-3 defines the pinouts used for the RS-232 connector. This serial connector is a Dual DB 25-pin. Table B-3. RS-232 Interface Cable Pin Assignment Pin Number 5100-A2-GB22-10 RS-232 Description Ground Protective Ground 232_TD Transmit Data 232_RD Receive Data Ground Signal Ground/Common Return April 1997...
  • Page 34: Technical Specifications

    Technical Specifications Table C-1 lists the technical specifications for the 5170 RTU. Table C-1. Technical Specifications Specifications Analog Interface Management Power Consumption Operating Environment 5100-A2-GB22-10 Criteria RTU includes an RJ11 connector for use with a CAP (Carrierless Amplitude and Phase) Modulation RADSL multi-speed.
  • Page 35 Glossary Carrier Detect. The received line signal detector. Central Office. Customer Premises. Customer Premises Equipment. Terminal equipment supplied by either the customer or some other supplier, which is connected to the telecommunications network. Central Processing Unit. Cyclic Redundancy Check. A commonly used method of error detection. Dual In-line Package switch.
  • Page 36 Index Analog Interface, C-1 Central Office, 1-1 Configuration Menu, 3-3 Download Firmware, 3-11 CRC Errors, 3-8 Device Messages, Device Ready, 3-6 Diagnostics Menu, 3-3 Hardware Status, 3-5, 3-6, 3-7 Loopback Tests, 3-9 Statistics, 3-8 Diagnostics Utility, 1-3 exiting, 3-11 icon, 3-3 installing, 2-6 main menu, 3-3 Digital Subscriber Line, iii...
  • Page 37 Index Self-Test, 2-5 SETUP.EXE, 2-6 Statistics byte transmissions, 3-8 CRC errors, 3-8 packet transmissions, 3-8 viewing, 3-8 window, 3-8 System Messages Device Busy, 3-6 Device Timeout, 3-6 System Requirements hardware, 1-3 software, 1-3 IN-2 Windows 95, version, 1-3 Windows for Workgroups, version, 1-3 April 1997 5100-A2-GB22-10...

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