Paradyne Hotwire 6211 User Manual
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Paradyne Hotwire 6211 User Manual

Paradyne corporation user's guide modem 6210, 6211, 6381
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Hotwire 6210, 6211, and 6381
User's Guide
Document Number 6210-A2-GB21-00
April 2004

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Summary of Contents for Paradyne Hotwire 6211

  • Page 1 Hotwire 6210, 6211, and 6381 User’s Guide Document Number 6210-A2-GB21-00 April 2004...
  • Page 2 Paradyne worldwide office locations, use one of the following methods: Internet: Visit the Paradyne World Wide Web site at www.paradyne.com. (Be sure to register your warranty at www.paradyne.com/warranty.) Telephone: Call our automated system to receive current information by fax or to speak with a company representative.
  • Page 3 CE Marking When the product is marked with the CE mark on the equipment label, a supporting Declaration of Conformity may be downloaded from the Paradyne World Wide Web site at www.paradyne.com. Select Support -> Technical Manuals -> Declarations of Conformity.

  • Page 4: Notice To Users Of The United States Telephone Network

    Hotwire 6210, 6211, and 6381 User’s Guide FCC Part 15 Declaration An FCC Declaration of Conformity may be downloaded from the Paradyne World Wide Web site at www.paradyne.com. Select Support -> Technical Manuals -> Declarations of Conformity. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 5 Largo, FL 33773-1502 Date of Issue: 4/2/2004 Paradyne Corporation, located at the above address, hereby certifies that the Hotwire 6381-A2-210, 6210-A2-200, and 6211-A2-200 bearing labeling identification number US:AW2DL03B6381- AX complies with: the Federal Communications Commission’s (“FCC”) Rules and Regulations 47 CFR Part 68, the Administrative Council on Terminal Attachments (“ACTA”)-adopted technical criteria TIA-968-...
  • Page 6 Hotwire 6210, 6211, and 6381 User’s Guide Notice to Users of the Canadian Telephone Network NOTICE: This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number. The abbreviation IC before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met.

  • Page 7: Table Of Contents

    The LEDs blink in a sequential pattern...44 The DSL Link LED continues to blink but does not go solid...44 The DSL Link LED is always off ...45 Terminology ... 46 6210-A2-GB21-00 Hotwire 6210, 6211, and 6381 User’s Guide April 2004...

  • Page 8: Introduction

    Model 6210 – is set in the factory to run in bridge mode. It does not have any router functions. It supports ADSL. Model 6211 – is set in the factory to run in router mode. It supports ADSL. Model 6381 – may be set by you to run in bridge or router mode. It supports ADSL/R.

  • Page 9: Your Modem At A Glance

    PHONE port: This allows a phone to directly connect to the modem. You do not need to add splitter to the phone you connect here, since the modem has an internal splitter. LINE port: This is the DSL interface which connects directly to your phone line. 6210-A2-GB21-00 Hotwire 6210, 6211, and 6381 User’s Guide April 2004...

  • Page 10: Led Description (Front Panel)

    Hotwire 6210, 6211, and 6381 User’s Guide LED description (Front panel) Power LED: On indicates that the power is supplied to the modem. Status LED: The Status LED serves two purposes. If the LED is continuously lit, the DSL interface is successfully connected to a device through the LINE port.

  • Page 11: Getting Started

    (ISP). These instructions provide a basic configuration that should be compatible with your home or small office network setup. Refer to Chapter 4 for modem configuration instructions. Connecting the Hardware Shut down your PC before connecting the modem. 6210-A2-GB21-00 Hotwire 6210, 6211, and 6381 User’s Guide April 2004...

  • Page 12: Cable Connections

    Hotwire 6210, 6211, and 6381 User’s Guide 3.1.1 Cable Connections Step 1. Connect the LINE Port Connect the supplied modular phone cable to the LINE port, and connect the other end of the cable to your phone jack. Step 2. Connect the PHONE Port If you would like to use a phone in the vicinity of the modem, connect it to the PHONE jack of the modem using the cord that came with your telephone.

  • Page 13: Configuring Your Pc

    B. Insert the supplied CD and use Browse to include the location D:\drivers in the search, where D: is the letter you use for your CD drive (Figure 3.2 and Figure 3.3). 6210-A2-GB21-00 Hotwire 6210, 6211, and 6381 User’s Guide April 2004...
  • Page 14 Hotwire 6210, 6211, and 6381 User’s Guide Figure 3.2. New Hardware Installation Options Figure 3.3. Browse for Folder C. The Wizard will ask you to confirm the hardware installation. Choose Continue Anyway. Windows will then install the supplied USB driver on your PC (Figure 3.4 and Figure 3.5).
  • Page 15 (NIC) and select Properties. (Often this icon is labeled Local Area Connection). The Local Area Connection dialog box is displayed with a list of currently installed network items. 6210-A2-GB21-00 Hotwire 6210, 6211, and 6381 User’s Guide April 2004...
  • Page 16 Hotwire 6210, 6211, and 6381 User’s Guide Ensure that the check box to the left of the item labeled Internet Protocol (TCP/IP) is checked, and click on Figure 3.7. Network Connections in Windows XP Figure 3.8. Local Area Connection Properties in Windows XP In the Internet Protocol (TCP/IP) Properties dialog box, click in the radio button labeled Use the following IP address and type 192.168.1.x (where x is any number between 3 and 254) in the IP...
  • Page 17 In Network and Dial-up Connections window, right-click on the Local Area Connection icon, and then select Properties. 10. In the Local Area Connection Properties dialog box, select Internet Protocol (TCP/IP), and then click on 6210-A2-GB21-00 to restart your computer with the new settings. April 2004 Hotwire 6210, 6211, and 6381 User’s Guide...
  • Page 18 Hotwire 6210, 6211, and 6381 User’s Guide 11. In the Internet Protocol (TCP/IP) Properties dialog box, click in the radio button labeled Use the following IP address and type 192.168.1.x (where x is any number between 3 and 254) in the IP Address field.
  • Page 19 9. Select the network component labeled TCP/IP, and then click on If you have multiple TCP/IP listings, select the listing associated with your network card or adapter. 10. In the TCP/IP Properties dialog box, click on the IP Address tab.

  • Page 20: Assigning Ip To Your Pc Automatically By Dhcp

    Assigning IP to your PC automatically by DHCP To use the CPE’s DHCP feature (only available on Models 6211 and 6381), click in the radio button labeled Obtain an IP address automatically instead of Use the following IP address in the above procedures.

  • Page 21: Using The Web Interface

    The 6210 modem is a bridge. Not all screens shown in this section are available on the 6210. • The 6211 modem is shipped as a router. • The 6381 modem is shipped with a standard default bridge configuration. It can be changed from a bridge to a router.

  • Page 22: Home Screen

    Hotwire 6210, 6211, and 6381 User’s Guide Home screen The first screen (Figure 4-2) that appears after the log in screen is the Home screen. From this screen you can configure the LAN and WAN connections, configure the modem’s security, routing, and filtering, access debugging tools, obtain the status of the modem, and view the online help.

  • Page 23: Setup

    Note that the Apply button temporarily saves changes you make. To make changes permanent, click on Tools (at the top of the page) and select System Commands. At the System Commands page, click on Save All. 6210-A2-GB21-00 Hotwire 6210, 6211, and 6381 User’s Guide April 2004...

  • Page 24: Configuring The Wan

    Hotwire 6210, 6211, and 6381 User’s Guide Configuring the WAN Before the modem will pass any data between the LAN interface and the WAN interface, the WAN side of the modem must be configured. Depending upon your ISP, you will need some or all of the information outlined below before you can properly configure the WAN: •...

  • Page 25: Pppoa Connection Setup

    Username – The username for the PPPoA access. This is provided by your DSL service provider or your ISP. • Password – The password for the PPPoA access. This is provided by your DSL service provider or your ISP. 6210-A2-GB21-00 Hotwire 6210, 6211, and 6381 User’s Guide April 2004...
  • Page 26 Hotwire 6210, 6211, and 6381 User’s Guide • On Demand – Enables on-demand mode. The connection will disconnect if no activity is detected after the specified idle timeout value. • Idle Timeout – Specifies that PPPoA connection should disconnect if the link has no activity detected for the specified number of seconds.
  • Page 27 To complete the connection you must now click the Apply button. The Apply button will temporarily save this connection. To make the change permanent, click on Tools (at the top of the page) and select System Commands. At the System Commands page, click on Save All. 6210-A2-GB21-00 Hotwire 6210, 6211, and 6381 User’s Guide April 2004...

  • Page 28: Dhcp Connection Setup

    Hotwire 6210, 6211, and 6381 User’s Guide 4.4.1.4 DHCP Connection Setup Dynamic Host Configuration Protocol (DHCP) allows the modem to automatically obtain the IP address from the server. This option is commonly used in situations where IP is dynamically assigned and is not known prior to assignment.

  • Page 29: Static Connection Setup

    To complete the connection you must now click the Apply button. The Apply button will temporarily save this connection. To make the change permanent, click on Tools (at the top of the page) and select System Commands. At the System Commands page, click on Save All. 6210-A2-GB21-00 Hotwire 6210, 6211, and 6381 User’s Guide April 2004...

  • Page 30: Configuring The Lan

    Hotwire 6210, 6211, and 6381 User’s Guide 4.4.2 Modify an Existing Connection To modify an existing connection: From the Home screen, click on Setup Click on the connection you want to modify. The connections are listed as Connection 1 through Connection 8.
  • Page 31 Hotwire 6210, 6211, and 6381 User’s Guide Figure 4-10. DHCP Server Configuration In addition to the DHCP server feature, the modem supports the DHCP relay function. When the modem is configured as DHCP server, it assigns the IP addresses to the LAN clients. When the modem is configured as DHCP relay, it is responsible for forwarding the requests and responses negotiating between the DHCP clients and the server.
  • Page 32 Hotwire 6210, 6211, and 6381 User’s Guide 4.5.2 Changing the Modem’s IP address To can change the modem’s IP address: From the Home screen, click Setup. Under LAN Setup, select Management. This will bring up the screen shown in Figure 4-12.

  • Page 33: Advanced

    The Apply button will temporarily save these settings. To make the change permanent, click on Tools (at the top of the page) and select System Commands. At the System Commands page, click on Save All. 6210-A2-GB21-00 Hotwire 6210, 6211, and 6381 User’s Guide April 2004...

  • Page 34: Port Forwarding

    Hotwire 6210, 6211, and 6381 User’s Guide 4.6.2 Port Forwarding Using the Port Forwarding page you can provide local services (such as web hosting) for people on the Internet. When users send this type of request to your network via the Internet, the router will forward those requests to the appropriate PC.

  • Page 35: Lan Clients

    The Enable Bridge Filters button allows you to enable or disable bridge filtering. It can be set or unset during any add, edit, or delete operation. It can also be set or unset independently by pressing the Apply button. 6210-A2-GB21-00 Hotwire 6210, 6211, and 6381 User’s Guide April 2004...
  • Page 36 Hotwire 6210, 6211, and 6381 User’s Guide Figure 4-15. Bridge Filters Note: The bridge filter table contains three hidden rules. These rules are entered automatically by the system to ensure that you don’t lock yourself out of the system. The first rule allows all ARP frames through the system. The second rule allows all IPv4 frames with the destination MAC address of the modem to go through.
  • Page 37 Hotwire 6210, 6211, and 6381 User’s Guide Figure 4-16. Multicast The Apply button will temporarily save these settings. To make the change permanent, click on Tools (at the top of the page) and select System Commands. At the System Commands page, click on Save All.

  • Page 38: Static Routing

    Hotwire 6210, 6211, and 6381 User’s Guide 4.6.7 Static Routing If the modem is connected to more than one network, you may need to set up a static route between the networks. A static route is a predefined pathway that network information must travel to reach a specific host or network. You can use static routing to allow different IP domain users to access the Internet through the modem.

  • Page 39: Tools

    The Apply button will temporarily save these settings. To make the change permanent, click on Tools (at the top of the page) and select System Commands. At the System Commands page, click on Save All. Tools Your modem supports a host of customization and debugging tools. 6210-A2-GB21-00 Hotwire 6210, 6211, and 6381 User’s Guide April 2004...

  • Page 40: System Commands

    Hotwire 6210, 6211, and 6381 User’s Guide 4.7.1 System Commands To make changes permanent, click on Tools (at the top of the page) and select System Commands. The following commands are used to configure the CPE: • Save all: Press this button in order to permanently save the current configuration of the modem. If you do restart the system without saving your configuration, the CPE will revert back to the previously saved configuration.

  • Page 41: Update Gateway

    Ping Test; this basically means that the TCP/IP protocol is up and running. If this first test does not pass, the TCP/IP protocol is not loaded for some reason; you should restart the modem. 6210-A2-GB21-00 Hotwire 6210, 6211, and 6381 User’s Guide April 2004...

  • Page 42: Status

    Hotwire 6210, 6211, and 6381 User’s Guide Figure 4-21. Ping Test 4.7.6 Modem Test The Modem Test is used to check whether your Modem is properly connected to the WAN Network. This test may take a few seconds to complete. To perform the test, select your connection from the list and press the Test button.

  • Page 43: Product Information

    You can display the modem’s log by going to the Home screen, then clicking on System Log under the Status title. From here you can view all logged information. Depending upon the severity level, this logged information will generate log reports to a remote host (if remote logging is enabled). 6210-A2-GB21-00 Hotwire 6210, 6211, and 6381 User’s Guide April 2004...

  • Page 44: Troubleshooting

    Hotwire 6210, 6211, and 6381 User’s Guide Troubleshooting Below is a list of commonly asked questions. Before calling technical support, please look through these issues to see if they help solve your problem. The modem is not functional 1. Check to see that the power LED is green and than the network cables are installed correctly. Refer to the quick start guide for more details.

  • Page 45: The Dsl Link Led Is Always Off

    Verify that the phone line is connected directly to the wall and to the line input on the modem. If the phone line is connected to the phone side of the modem or you have a splitter installed on the phone line, the DSL light will not come on. 6210-A2-GB21-00 Hotwire 6210, 6211, and 6381 User’s Guide April 2004...

  • Page 46: Terminology

    Hotwire 6210, 6211, and 6381 User’s Guide Terminology What is a firewall? A firewall is protection between the Internet and your local network. It acts as the firewall in your car does, protecting the interior of the car from the engine. Your car's firewall has very small opening that allow desired connections from the engine into the cabin (gas pedal connection, etc), but if something happens to your engine, you are protected.

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