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If an abnormality comes up, the induction cooktop will enter the protective state
automatically and display corresponding protective codes:
Problem Possible causes
E1/E2
Abnormal supply voltage
E3
High temperature of the pan
sensor
E5
High temperature of the IGBT
temperature sensor
1.If a pan is too small for the
induction zone, it can still be
used. However, if the pan is a lot
smaller than the zone, you may
find that the induction cooktop
won't activate when the pan is
placed in the zone. This is simply
because the pan is too small to
register on the magnets.
2.Wrong pot size used by the
customer.
3.Pot not appropriate for
induction cooktops.
For all other error codes, switch off and call Customer Service.
What to do
Please check whether power
supply is normal, Power on
after the power supply is normal.
Check whether no liquid in pan,
fill with liquid then restart.
Please restart after the
induction cooktop cools down.
1.The cooking zones will not
switch on if pots are not the right
size. Only use pots bearing the
symbol "INDUCTION SYSTEM"
2.Use a magnet to check if the
bottom of the pot is suitable for
the induction cooktop: bottom of
the pots and pans are unsuitable
if not magnetically detectable.
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