inventum BDA435 Instruction Manual page 51

Reporting malfunctions on Inventum products
1. Faults or defects on Inventum products can be reported by using
the service request form on the website www.inventum.eu/service
or through the seller of the product.
2. A copy of the original proof of purchase must be included with the
request.
3. Inventum's service department determines whether the product will
be repaired or replaced, based on the request and the sales receipt.
Important to know
• Products sent without prior notification will not be accepted.
Further to the notification you will be informed by Inventum whether
a warranty applies and whether you must return the product.
• The replacement or repair of a defective product, or a part thereof,
does not lead to an extension of the original warranty period.
• Products eligible for replacement or repair must be emptied and
clean.
For a detailed explanation of the warranty conditions and items
excluded from them, please visit Inventum's website
www.inventum.eu/algemene-voorwaarden
These general warranty and service conditions apply to Inventum
brand products purchased after 27 April 2022 and intended for use
within the Netherlands.
For Inventum products used outside the Netherlands, but within a EU
Member State, the warranty rules of that country apply. Inventum
provides warranty and service by a white goods technician only in the
Netherlands.
As a consumer, you are entitled by law to a properly working product.
Does the product break down sooner than you might expect?
This means that the product is not in conformity. In that case, the law
offers you, the buyer, with a number of legal remedies for your protec-
tion. This legal protection is not affected by the above commercial
warranty given by Inventum on Inventum products used within the
Netherlands.
Inventum Huishoudelijke Apparaten B.V., Meander 901, 6825 MH
Arnhem, The Netherlands
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