General Terms And Conditions Of Service - inventum BDA435 Instruction Manual

general terms and conditions of service

and warranty
5-year Inventum warranty!
1. Customers enjoy a 5-year full manufacturer's warranty on all
Inventum products.
2. Within this period, a defective product or part, which makes
normal functioning of the product or part impossible, will always be
repaired free of charge or, if repair is not possible and/or does not
provide a solution, replaced (by the same or equivalent product).
The assessment of this lies with Inventum.
3. In order to make a claim under the 5-year Inventum warranty you
must, within two months after discovering the fault or defect, either
return the product to the shop where you bought it, or contact the
Inventum customer service department by using the form at
www.inventum.eu/service.
4. The warranty period starts from the date stated on the product's
original sales receipt.
5. To invoke the warranty, you must always send a copy of the original
proof of purchase with the service request and present the original
proof of purchase to the service technician.
6. The 5-year warranty applies only to normal domestic use of
Inventum products within the Netherlands.
Warranty exclusions
1. The 5-year Inventum guarantee does not apply in case of: normal
wear and tear, consumables, improper use, insufficient or incorrect
maintenance, incorrect and/or inexpert assembly and installation
of the appliance, repairs by unauthorised third parties, business
or commercial use, missing serial number, damage caused by an
external cause. This enumeration is not exhaustive.
2. B-choice products and products that have been built-in in
a showroom are not covered by the 5-year Inventum warranty.
All optical damage such as dents, scratches and slight traces of
use are excluded from any warranty.
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