Load software
Update firmware
12
Chapter 5 Load software
Download Poly Lens App to get the most out of your device. Some softphones
require the installation of Poly software to enable device call control(answer/end
and mute) functionality.
●
Download Poly Lens Desktop App at poly.com/lens.
●
Download Poly Lens Mobile App at poly.com/lens, the App Store or Google
Play.
Configure call control for
softphones
Change headset language
Enable features
Battery meter
Update device firmware
Manage notifications and
alerts
Schedule health and wellness
reminders
View user guide
FindMyHeadset
Keep your firmware up-to-date to improve performance and add new features to
your Poly device.
Update your firmware using your computer with Poly Lens Desktop App . Download
at poly.com/lens.
While updating firmware:
●
Do not use your Poly device until the update is complete.
●
Disconnect your Poly device from paired devices such as phones, tablets and
computers.
●
Do not start a second update from a second device.
●
Do not stream media.
Poly Lens Mobile App
available for some
softphones
✓
✓
✓
✓
✓
✓
✓
✓
Poly Lens Desktop App
✓
✓
✓
✓
✓
✓
✓
✓
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