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PLANTRONICS + POLYCOM.
NOW TOGETHER AS
Voyager 4200 UC Series
User Guide

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Vilmari
April 16, 2025

How can I silence the ringer on the poly voyager 4220 office?

Summary of Contents for Poly Voyager 42 Series

  • Page 1 PLANTRONICS + POLYCOM. NOW TOGETHER AS Voyager 4200 UC Series User Guide...
  • Page 2: Table Of Contents

    Contents Overview Headset overview Charge stand (charge stand model only) USB Bluetooth adapter Connect and pair Connect to PC Configure USB adapter Pair to mobile device Pair USB adapter again Fit and charge Wear on the right or left Charge Check headset battery status Load software The Basics...
  • Page 3: Overview

    Overview Headset overview Siri Google Assistant ™ Amazon Alexa* LEDs/Online indicator Mute/unmute Alexa Smartphone feature: Amazon Alexa (requires Plantronics Hub and Alexa app) Power ® Bluetooth pairing Charge port Volume Call button/Press to interact with Microsoft Teams (app required) ® ™...
  • Page 4: Usb Bluetooth Adapter

    USB Bluetooth adapter To pair your headset and USB adapter again if it loses connection, put your headset and USB adapter into pair mode (for the USB adapter, press the Bluetooth pairing button for 4 seconds until the lights flash red and blue). NOTE Adapter design may vary Standard LEDs...
  • Page 5: Connect And Pair

    When on a call, the LED on the USB adapter will flash blue. When not on a call the LED will be solid blue. OPTIONAL Load Plantronics Hub for Windows and Mac by visiting poly.com/software. This will allow you to customize your headset behavior through advanced settings and options. Configure USB adapter Your high-fidelity Bluetooth USB adapter comes ready to take calls.
  • Page 6 Insert the high-fidelity Bluetooth USB adapter into your laptop or computer and wait for your computer to recognize it. Put your headset in pair mode. Put your Bluetooth USB adapter into pair mode by pressing and holding the recessed pair button with a pen or paperclip until the Bluetooth USB adapter flashes red and blue.
  • Page 7: Fit And Charge

    Fit and charge Wear on the right or left To position the microphone on the right or left side, rotate the microphone boom up and over. Gently bend the boom so it is approximately 2 finger widths from the corner of your mouth. IMPORTANT For true stereo sound, wear the boom on your right side.
  • Page 8 Headset LED behavior while charging Charging complete Battery high Battery medium Battery low Battery critical To reset the accuracy of the talk time alert, deplete the headset battery then charge fully.
  • Page 9: Load Software

    Some softphones require the installation of Plantronics Hub for Windows and Mac to enable headset control (answer/end and mute) functionality. • Download Plantronics Hub for Windows/Mac by visiting poly.com/software. • Download Plantronics Hub for iOS/Android by visiting poly.com/software, the App Store or Google Play. Plantronics Hub...
  • Page 10: The Basics

    The Basics Siri Google Assistant ™ Amazon Alexa* Power on/off Slide the switch to power on or off. Adjust the volume Tap the Volume up (+) or down (–) button. Adjust headset microphone volume (softphone) Place a test softphone call and adjust softphone volume and PC sound volume accordingly. Make/Take/End Calls Answer or end a call Tap the Call button.
  • Page 11: Interact With Microsoft Softphone

    To answer a second call from the other device, first tap the Call button to end the current call and tap the Call button again to answer the new call. If you choose to not answer the second call, it will go to voicemail. Interact with Microsoft •...
  • Page 12: More Features

    More Features Select language You can wirelessly change your headset language using Plantronics Hub software. Download: poly.com/software. Choose: • With your headset paired to your smartphone, select headset language in Plantronics Hub for iOS/ Android • With your headset connected to your computer via USB adapter or cable, select headset language in Plantronics Hub for Windows/Mac* *USB adapter not included in all models.
  • Page 13: Update Firmware

    Update your firmware using your computer or mobile device with Plantronics Hub for Windows/Mac or Plantronics Hub for iOS/Android, respectively. Download Plantronics Hub at poly.com/software. Choose: • Plantronics Hub for Windows/Mac: With your headset connected your computer, check Updates for available firmware update •...
  • Page 14: Troubleshooting

    • Select your softphone application in Plantronics Hub for Windows/Mac > Softphones > Software Settings > Target Softphone. • Ensure the softphone you are using is supported by viewing poly.com/compatibility-guide. How do I interact with Microsoft Teams or • For Microsoft Teams, tap the Call button to interact.
  • Page 15 The headset talk time is not accurate. • Deplete your headset battery and then fully charge to reset the accuracy of the talk time prompts.
  • Page 16: Support

    © 2020 Plantronics, Inc. All rights reserved. Poly, the propeller design, and the Poly logo are trademarks of Plantronics, Inc. Bluetooth is a registered trademark of Bluetooth SIG, Inc. and any use by Plantronics, Inc. is under license. All other trademarks are the property of their respective owners.

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Voyager 4200 uc series

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