PRODUCT REGISTRATION Thank you for purchasing a CyberPower product. Please take a few minutes to register your product at www.cyberpowersystems.com/registration. Registration certifies your product's warranty, confirms your ownership in the event of a product loss or theft and entitles you to free technical support. Register your product now to receive the benefits of CyberPower ownership.
CAUTION! To reduce the risk of fire, connect only to a circuit provided with 20 amperes maximum branch circuit overcurrent protection in accordance with the National Electric Code, ANSI/NFPA 70. (PRL1500RT2UC) CAUTION! To reduce the risk of fire, connect only to a circuit provided with 30 amperes maximum branch circuit overcurrent protection in accordance with the National Electric Code, ANSI/NFPA 70.
Page 4
UNPACKING When you receive the unit, the package should contain the following items: UPS Unit Faceplate Rail Kit CP2RAIL02 (14) M5 Pan Head Screw (8) Plastic Washers Management Cable (1) USB Cable (1) EPO Cable User’s Manual Mechanical Accessory (2) Rack-Mount Bracket – CPEAR04 (2) Rack-Mount Handle (1) Tower Baseplate (12) Dust Cover...
EMERGENCY POWER OFF (EPO) Port The EPO function is provided by the UPS. The EPO remote switch, which is a push-back button, is installed outside the computer room and connected via a phone line, but not to any other equipment. PRL1500RT2UC PRL3000RT2UC...
INSTALLATION The product is designed for tower installation and rack installation for 2-post rack and 4-post rack. Read and follow the procedures thoroughly before and during your installation of the product. Preparation CAUTION! It is strongly recommended to have an additional person assist this installation process if the product is heavy.
Use the Up/Down button to select “On” or “Delay On” and then press the Enter button to turn on the UPS. The display screen will show CyberPower in the first line and the UPS model in the second line. Then the Online or On Battery Indicator on the LCD module lights up, indicating the UPS is operating from utility or battery.
Up/Down button to select “On” or “Delay On” and then press the Enter button to turn on the UPS. The display screen will show CyberPower in the first line and the UPS model in the second line. Then the On Battery Indicator on the LCD module lights up, indicating the UPS is operating from battery.
Cloud Monitoring This product features an Ethernet port for Cloud Connection, which makes it easy to monitor CyberPower UPS systems from anywhere. Follow below steps to get your UPS on Cloud. Hardware installation: Connect the Cloud Monitoring (Ethernet Port) on the UPS rear panel to a wall jack or network switch using a suitable Ethernet cable.
Page 10
Wait till the UPS is successfully configured. Start monitoring your UPS! In addition to the Mobile App, you can access the PowerPanel Cloud account via a web browser: https://powerpanel.cyberpower.com. For more information, please refer to the PowerPanel Cloud User’s Manual.
Page 11
PRODUCT ADVANCED SETTING LCD OPERATION GUIDE Display Interface Power Switch/Power On Indicator Online Indicator Fault/Warning Indicator On Battery Indicator Battery Fault Indicator Cyber Power Systems, Inc. Display Screen Menu Button Esc Button Enter Menu Up Button Down Button Enter Button Basic Operation Press Up/Down Button to scroll through the UPS status.
Page 12
LCD OPERATION GUIDE (continued) Menu / Basic Setup In order to better supply power to the connected equipment, it is recommended to check settings in this menu before you start using your UPS. Item Default Option Description Select the voltage quality of the input utility power. ...
Page 13
LCD OPERATION GUIDE (continued) Item Default Option Description Normal contains fault and warning alarms and all reminding alarms of battery operation including switching to battery power, working under battery mode, reaching Low Battery Threshold, soon Normal running out of battery, and Low Battery Shutdown.
Page 14
LCD OPERATION GUIDE (continued) Submenu / Config NCL Item Default Option Description Delay On NCL Switch This is the main switch for NCL outlet groups. Delay Off Reboot Delay Reboot The amount of time that the NCL outlets will wait ...
Page 15
LCD OPERATION GUIDE (continued) Menu / Test This menu provides basic tests for users to check the current performance of the UPS. Item Default Option Description Select Yes to order the UPS to quickly test the backup function by entering to battery mode, Self Test checking if it works.
Page 16
LCD OPERATION GUIDE (continued) Item Default Option Description Optional setup information for users to record the Battery Change Date ---/---- Month/Year installation date of battery pack. Reset the data when replacing new battery pack. Schedule Test – On If Yes is selected, the UPS will perform a Self Test Startup every time on startup.
Page 17
E24-Over Temp.: Turn off the unit and check ventilation. Beeps once every 2 seconds* UPS Off! E25-EPO: Check the EPO connector status. Warning! E27-Fan Fail (FR): Contact CyberPower for repair. Warning! E27-Fan Fail (FL): Contact CyberPower for repair. Warning! E29-Fan Fail (B): Contact CyberPower for repair. Warning!
Page 18
EPO AND ROO CONFIGURATION The Emergency Power Off (EPO) port is a safety feature that can be used to immediately shut down the UPS and cut off its power supply to connected equipment. It is necessary to manually press the power switch on the LCD module to restart the UPS and reapply power to connected equipment.
DRY CONTACT This UPS offers users the solution for UPS status monitoring via two output relays. Refer to Network Operation in this manual, verifying the UPS is connected to a computer with PowerPanel Business software installed or is equipped with RMCARD.
BATTERY REPLACEMENT Read and follow the important safety instructions before servicing the batteries. Visit CyberPower official website www.cyberpowersystems.com or contact your dealer for more information on replacement batteries. CAUTION! RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. When replacing batteries, replace with the same number of the following battery: CyberPower RB1260X4 for PRL1500RT2UC, CyberPower RB1290X4N for PRL3000RT2UC.
UL1778, CSA C22.2 No 107.3, FCC/ICES-003 UL1778, CSA C22.2 No 107.3, FCC/ICES-003 Approvals Class B, VCCI Class B, ENERGY STAR Class A, VCCI Class A, ENERGY STAR Environmental RoHS Compliant *Refer below de-rating information for 100/110V systems: PRL1500RT2UC: 1200VA/1200W@100V, 1350VA/1350W@110V; PRL3000RT2UC: 2400VA/2400W@100V, 2700VA/2700W@110V.
“Fault” or “Error” message Please refer to Fault Warning Display and Alarm in the An internal malfunction may have is appearing on display LCD OPERATION GUIDE section. If the fault persists, occurred. screen. take note and contact CyberPower for repair.
Page 23
TROUBLESHOOTING (continued) Problem Possible Cause Solution The continuous generator capacity rating must be at least twice the total load, including the UPS and all other devices attached to the generator; otherwise, the The size of generator is not suitable generator may not be able to hold the voltage and for current load.
DISPOSAL The Waste Electrical and Electronic Equipment (WEEE) Directive aims to contribute to sustainable production and consumption by contributing to the efficient use of resources and the retrieval of secondary raw materials through re-use, recycling, and other forms of recovery. The symbol on this product and/or its packaging indicates that the product must be disposed of separately from ordinary household wastes at its end of life.
REGULATORY COMPLIANCE FCC Compliance Statement (PRL1500RT2UC) This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 26
REGULATORY COMPLIANCE (continued) DOE Compliance Statement (PRL1500RT2UC) This device complies with Energy Conservation Standards of the Energy Conservation Program issued by the U.S. Department of Energy in accordance with 10 CFR Parts 429, 430 and 431, as appropriate, and the Energy Policy and Conservation Act, as amended, under the setup as described below.
Use the website links to find answers to common questions, obtain troubleshooting tips, learn about our power management software, view warranty details, and examine product literature. Our online, self-service resources are available 24/7. CyberPower also offers assistance from our expert team of sales, technical, and product support associates.
Need help?
Do you have a question about the PRL1500RT2UC and is the answer not in the manual?
Questions and answers