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IMPORTANT SAFETY INSTRUCTIONS (SAVE THESE INSTRUCTIONS) This manual contains important instructions that should be followed during installation and maintenance of the UPS and batteries. Please read and follow all instructions thoroughly before and during the installation and operation of the product.
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UNPACKING When you receive the unit, the package should contain the following items: UPS Unit Faceplate Rail Kit CP2RAIL02 (14) M5 Pan Head Screw (8) Plastic Washers Note: It is available for PR3000RT2UC/ PR1500RTXL2UC/ PR2000RTXL2UC/ PR2200RTXL2UC/ PR3000RTXL2UC. Management Cable (1) USB Cable (1) EPO Cable User’s Manual Mechanical Accessory...
PRODUCT OVERVIEW BASIC CONFIGURATION Front Panel Power Switch Toolless Battery Access Door LCD Module Front Panel Access Tabs Faceplate Rear Panel Battery Backed and Surge Protected Outlet Dry Contact Output Circuit Breaker Serial Port SNMP/HTTP Network Slot USB Port Cloud Monitoring (Ethernet Port) EPO/ROO Port Input Circuit Breaker TVSS Screw...
BASIC CONFIGURATION (continued) PR2000RTXL2UC PR2200RTXL2UC PR3000RTXL2UC INSTALLATION The product is designed for tower installation and rack installation for 2-post rack and 4-post rack. Read and follow the procedures thoroughly before and during your installation of the product. The installation videos are available online. Scan the QR code below for detailed information. Preparation CAUTION! It is strongly recommended to have an additional person assist this installation process if the product is heavy.
Use the Up/Down button to select “On” or “Delay On” and then press the Enter button to turn on the UPS. The display screen will show CyberPower in the first line and the UPS model in the second line. Then the Online or On Battery Indicator on the LCD module lights up, indicating the UPS is operating from utility or battery.
Up/Down button to select “On” or “Delay On” and then press the Enter button to turn on the UPS. The display screen will show CyberPower in the first line and the UPS model in the second line. Then the On Battery Indicator on the LCD module lights up, indicating the UPS is operating from battery.
Cloud Monitoring This product features an Ethernet port for Cloud Connection, which makes it easy to monitor CyberPower UPS systems from anywhere. Follow below steps to get your UPS on Cloud. Hardware installation: Connect the Cloud Monitoring (Ethernet Port) on the UPS rear panel to a wall jack or network switch using a suitable Ethernet cable.
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Wait till the UPS is successfully configured. Start monitoring your UPS! In addition to the Mobile App, you can access the PowerPanel Cloud account via a web browser: https://powerpanel.cyberpower.com. For more information, please refer to the PowerPanel Cloud User’s Manual.
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PRODUCT ADVANCED SETTING LCD OPERATION GUIDE Display Interface Power Switch/Power On Indicator Online Indicator Fault/Warning Indicator On Battery Indicator Battery Fault Indicator Cyber Power Systems, Inc. Display Screen Menu Button Esc Button Enter Menu Up Button Down Button Enter Button Basic Operation Press Up/Down Button to scroll through the UPS status.
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LCD OPERATION GUIDE (continued) Menu / Basic Setup In order to better supply power to the connected equipment, it is recommended to check settings in this menu before you start using your UPS. Item Default Option Description Select the voltage quality of the input utility power. ...
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LCD OPERATION GUIDE (continued) Item Default Option Description Normal contains fault and warning alarms and all reminding alarms of battery operation including switching to battery power, working under battery mode, reaching Low Battery Threshold, soon Normal running out of battery, and Low Battery Shutdown.
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LCD OPERATION GUIDE (continued) Menu / Test This menu provides basic tests for users to check the current performance of the UPS. Item Default Option Description Select Yes to order the UPS to quickly test the backup function by entering to battery mode, Self Test checking if it works.
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LCD OPERATION GUIDE (continued) Item Default Option Description Optional setup information for users to record the Battery Change Date ---/---- Month/Year installation date of battery pack. Reset the data when replacing new battery pack. Schedule Test – On If Yes is selected, the UPS will perform a Self Test Startup every time on startup.
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E24-Over Temp.: Turn off the unit and check ventilation. Beeps once every 2 seconds* UPS Off! E25-EPO: Check the EPO connector status. Warning! E27-Fan Fail (FR): Contact CyberPower for repair. Warning! E27-Fan Fail (FL): Contact CyberPower for repair. Warning! E29-Fan Fail (B): Contact CyberPower for repair. Warning!
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EPO AND ROO CONFIGURATION The Emergency Power Off (EPO) port is a safety feature that can be used to immediately shut down the UPS and cut off its power supply to connected equipment. It is necessary to manually press the power switch on the LCD module to restart the UPS and reapply power to connected equipment.
DRY CONTACT This UPS offers users the solution for UPS status monitoring via two output relays. Refer to Network Operation in this manual, verifying the UPS is connected to a computer with PowerPanel Business software installed or is equipped with RMCARD.
BATTERY REPLACEMENT Read and follow the important safety instructions before servicing the batteries. Visit CyberPower official website www.cyberpowersystems.com or contact your dealer for more information on replacement batteries. The battery replacement video is available online. Scan the QR code below for detailed information.
TECHNICAL SPECIFICATIONS Model PR750RT2UC PR1000RT2UC PR1500RT2UC PR2000RT2UC PR2200RT2UC PR3000RT2UC General UPS Topology Line-interactive Energy Saving GreenPower UPS Bypass Technology Input Nominal Input 100/110/120/125V 100/110/120V Voltage Input Frequency 50/60Hz +/- 3Hz (Auto-sensing) Plug Type NEMA 5-15P NEMA 5-20P NEMA5-30P Power Cord 10ft / 3m Length Output...
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TECHNICAL SPECIFICATIONS (continued) Model PR750RTXL2UC PR1000RTXL2UC PR1500RTXL2UC PR2000RTXL2UC PR2200RTXL2UC PR3000RTXL2UC General UPS Topology Line-interactive Energy Saving GreenPower UPS Bypass Technology Input Nominal Input 100/110/120/125V 100/110/120V Voltage Input Frequency 50/60Hz +/- 3Hz (Auto-sensing) Plug Type NEMA 5-15P NEMA 5-20P NEMA 5-30P Power Cord 10ft / 3m Length...
“Fault” or “Error” message Please refer to Fault Warning Display and Alarm in the An internal malfunction may have is appearing on display LCD OPERATION GUIDE section. If the fault persists, occurred. screen. take note and contact CyberPower for repair.
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TROUBLESHOOTING (continued) Problem Possible Cause Solution The continuous generator capacity rating must be at least twice the total load, including the UPS and all other devices attached to the generator; otherwise, the The size of generator is not suitable generator may not be able to hold the voltage and for current load.
DISPOSAL The Waste Electrical and Electronic Equipment (WEEE) Directive aims to contribute to sustainable production and consumption by contributing to the efficient use of resources and the retrieval of secondary raw materials through re-use, recycling, and other forms of recovery. The symbol on this product and/or its packaging indicates that the product must be disposed of separately from ordinary household wastes at its end of life.
REGULATORY COMPLIANCE FCC Compliance Statement (PR750RT2UC/ PR1000RT2UC/ PR1500RT2UC/ PR2000RT2UC/ PR750RTXL2UC/ PR1000RTXL2UC/ PR1500RTXL2UC/ PR2000RTXL2UC) This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Use the website links to find answers to common questions, obtain troubleshooting tips, learn about our power management software, view warranty details, and examine product literature. Our online, self-service resources are available 24/7. CyberPower also offers assistance from our expert team of sales, technical, and product support associates.
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