True RESIDENTIAL TR-42 Install Manual And User Manual page 60

T R U E R E S I D E N T I A L
LIMITED 30 DAY COSMETIC WARRANT Y
Stainless steel doors, handles, and shelves are warranted to be free from defective materials or workmanship for a period of thirty (30) days from the date of
original retail purchase. Any defects must be reported to the selling dealer within thirty (30) days from the date of original retail purchase. This limited warranty
excludes any type of freight / concealed damage.
THREE-YEAR PARTS & L ABOR WARRANT Y *FOR UNITS PURCHASED AFTER FEB 1, 2013
TRUE ® warrants to the original purchaser of every new TRUE refrigerated unit, the cabinet and all parts thereof, to be free from defects in material or workmanship
under normal and proper use and maintenance as specified by TRUE and upon proper installation and start-up in accordance with the instruction packet supplied
with each TRUE unit. TRUE's obligation under this warranty is limited to a period of three (3) years from the date of original installation or thirty nine (39) months
after shipment date from TRUE, whichever occurs first. Contact TRUE Warranty regarding warranty for installations in a commercial/light commercial application.
SIX-YEAR SEALED SYSTEM WARRANT Y – PARTS & L ABOR *FOR UNITS PURCHASED AFTER FEB 1, 2013
TRUE warrants its hermetically sealed system: compressor, evaporator coil, condenser coil, drier, metering device and connecting tubing to be free from defects
in both material and workmanship under normal and proper use and maintenance service for a period of six (6) years from the date of original installation but
not to exceed six (6) years and three (3) months after shipment from the manufacturer, whichever occurs first.
SEVEN THROUGH TWELVE-YEAR SEALED SYSTEM WARRANT Y – PARTS ONLY
For units shipped from TRUE after Feb 1, 2017 and REGISTERED via TRUE's Product Registration Page – TRUE warrants its hermetically sealed system:
compressor, evaporator coil, condenser coil, drier, metering device and connecting tubing to be free from defects in both material and workmanship under normal
and proper use and maintenance service period of Twelve (12) years from the date of original installation but not to exceed twelve (12) years and three (3) months
after shipment from the manufacturer, whichever occurs first. Product must be registered with TRUE within 12 months of the unit's installation to qualify for this
warranty. Factory seconds, ADA models, and clear Ice machines are excluded from this warranty.
DISPL AY PRODUCTS
TRUE Residential Products on showroom display that are sold more than 3 years (36 months) from the invoice date to the dealer would carry a 1 year parts and
labor warranty, along with an additional 4 year sealed system, parts only warranty.
TERMS APPLICABLE TO EACH WARRANT Y
Any part covered under the above warranties that is determined by TRUE to have been defective within the time frame is limited to the repair or replacement,
including labor charges, of defective parts or assemblies. The labor warranty shall include standard straight time labor charges only and reasonable travel time,
as determined by TRUE. Units must be purchased through an authorized TRUE Residential dealer in order to qualify for warranty.
WARRANT Y CL AIMS
All claims for labor or parts must be made directly through TRUE. All claims should include: model number and serial number of cabinet, proof
of purchase, and date of installation. In case of warranted compressor, the compressor model tag must be returned to TRUE along with the above
listed information.
WHAT IS NOT COVERED BY THIS WARRANT Y
This limited warranty does not cover any damage due to: (a) transportation; (b) storage; (c) installation; (d) improper use; (e) failure to follow the product
instructions or to perform any preventive maintenance; (f) modifications or alterations; (g) neglect; (h) unauthorized repair; (i) normal wear and tear; or (j) external
causes such as accidents, abuse, act of God, or other actions or events beyond our reasonable control.
NO CONSEQUENTIAL DAMAGES
TRUE is not responsible for economic loss, profit loss; or special, indirect or consequential damages, including without limitation, losses or damages arising from
food or product spoilage claims whether or not on account of refrigeration failure.
WARRANT Y IS NOT TRANSFERABLE
This warranty is not assignable and applies only in favor of the original purchaser/user to whom delivered. Any such assignment or transfer shall void the
warranties herein made and shall void all warranties, express or implied, including any warranty or merchantability or fitness for a particular purpose.
IMPROPER ELECTRICAL CONNECTIONS
TRUE is not responsible for the repair or replacement of failed or damaged components resulting from electrical power failure, high or low voltage, use of
extension cords, or improper grounding of the unit.
REMEDY LIMITATIONS
TRUE's sole obligation under this warranty is limited to either repair or replacement of parts. This warranty neither assumes nor authorizes any person to assume
obligations other than those expressly covered by this warranty.The remedies described in this warranty statement are the sole and exclusive remedies and TRUE's
entire liability for any breach of this limited warranty. TRUE's liability shall under no circumstances exceed the actual amount paid for the defective product, nor
shall TRUE under any circumstances be liable for any consequential, incidental, special or punitive damages or losses, whether direct or indirect.
LIMIT ON IMPLIED WARRANTIES
TRUE limits the duration and remedies of all implied warranties, including without limitation the warranties of merchantability and fitness for a particular purpose
to the duration of this express limited warranty statement.
YOUR RIGHTS UNDER STATE L AW
This warranty gives you specific legal rights and you may have other rights that vary from state to state. Some states do not allow the exclusion or limitation of
consequential damages or a limitation on how long an implied warranty lasts, so the above exclusion or limitation may not apply to you.
ENVIRONMENTAL AT TRIBUTES
Any and all environmental attributes, including environmental offset credit rights, with respect to TRUE refrigeration units manufactured after September 1,
2015, shall remain the property of TRUE Manufacturing Co., Inc. and are not transferred.
OUTSIDE U.S./CANADA
This warranty does not apply to, and TRUE is not responsible for, any warranty claims made on products sold or used outside the United States or Canada.
SUBMIT WARRANT Y CL AIMS TO:
Page 60 of 64 T RUE RE S ID E N TI A L
®
S E R I E S L I M I T E D W A R R A N T Y S T A T E M E N T P A G E T I T L E
True Residential
2001 East Terra Lane
O'Fallon, MO 63366 TrueResidentialClaims@TrueMfg.com
® 10/18/2023
DF_210682_04.23
P# 848062 TEC_TM_170 REV. B