Humanscale eFloat Go Basic Troubleshooting

Customer Care
eFloat Go (1.0) Basic Troubleshooting
Product Line(s)
Required Parts
Required Tools
This guide provides troubleshooting steps that may resolve or diagnose issues with product function.
A. Reset Procedure
The reset procedure resolves most issues with table function:
1. Before resetting, check that the area around the table is clear so that it can move without obstacles.
2. Press the DOWN button, moving the desk to its lowest position, then release.
3. Hold the DOWN button while the desk clicks lower, slightly rises, and stops.
Down
If the steps above do not resolve the issue, continue onto the next section,
Basic Troubleshooting Instructions: eFloat Go (1.0)
TG-EFLOATGO1BASICTROUBLESHOOTING-R02 - Last Revision 8/16/2023
eFloat Go (1.0)
None
None
Desktop Movement Troubleshooting
Programmable Hand Switch Error Code Troubleshooting
If the issue persists after following the troubleshooting actions in this guide,
contact Humanscale Support
Humanscale Order/PO# Number

Issue Details

• Detailed description of the issue
• Photos/video of the issue
• Troubleshooting steps performed, including error codes, if applicable
Ship-to address (for shipment replacement parts, if necessary)


Reset Procedure

Additional Support

with the following information:
Desktop Movement Troubleshooting.
TROUBLESHOOTING INSTRUCTIONS
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