Troubleshooting - enphase IQ8 Installation And Operation Manual

Enphase Energy System PV solar + IQ Battery + generator configuration
Set up and activate monitoring
Refer to the IQ Gateway Quick Install Guide to install the IQ Gateway and set up system
monitoring and grid management functions. This guide leads you through the following:
•
Connecting the gateway
•
Detecting devices
•
Connecting to the Enphase Installer Platform
•
Registering the system
•
Building the virtual array
NOTE: When the utility requires a profile other than the default IEEE 1547 (for example,
grids managed by Hawaii Electric Industries [HEI], including HECO or in California), you
must select an appropriate grid profile for your installation.
You can set the grid profile through the Enphase Installer Platform, during system registration, or
through the Enphase Installer App at any time. You must have an IQ Gateway to set or change the grid
profile to be compliant with certain jurisdictions. For more information on setting or changing the grid
profile.

Troubleshooting

Follow all the safety measures described throughout this manual. Qualified personnel can
use the following troubleshooting steps if the PV system does not operate correctly.
WARNING: Risk of electric shock. Do not attempt to repair the Enphase
microinverter; it contains no user-serviceable parts. If it fails, contact Enphase
Support to obtain an RMA (return merchandise authorization) number and start
the replacement process.
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Enphase IQ8, IQ8+, IQ8M, IQ8A, and IQ8H Microinverters
© 2024 Enphase Energy Inc. All rights reserved. January 2024
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