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Checking the Cell Modem Status LEDs
The modem has the following status LEDs
• Power
• Link
• Signal
The following tables list LED indicator status. The LEDs may be difficult
to see if you view them from an angle. View the LEDs straight on.
Power
LED
Off
On
Link
LED
Flashing slowly
(200ms high/1800ms low)
Flashing slowly
(1800ms high/200ms low)
Flashing quickly
(125ms high/125ms low)
TROUBLESHOOTING
Contact
Enphase Support
if you have any questions about troubleshooting your system.
a
LED overview
LED
Flashing red in unison
All
Flashing green sequentially
Solid green
Flashing green
Network communications
Solid red
Off
Solid green
Off
AP mode
Solid green
Flashing green
Solid Red
Power production
Off
Solid Green
Flashing Green
Solid Red
Device communications
Off
7
Indicates
DC power not present
DC power present
Indicates
Network searching
Idle
Data transferring
State
The IQ Gateway is booting up
Software upgrade in progress
Communicating with Enphase Installer App
WPS connection in progress, or IQ Gateway is attempting to connect to Enphase Installer App
Local network connection only
No network connection
AP mode enabled: IQ Gateway Wi-Fi network available
AP mode disabled: IQ Gateway Wi-Fi network unavailable
All communicating microinverters are producing
Microinverter upgrade in progress
At least one microinverter is not producing
Microinverters are not communicating (low light or night time)
All devices are communicating
Device scan in progress
At least one device is not communicating
Devices are not communicating (low light or night time)
Signal
LEDs
Description
All off
Bar 1 ON
Bar 1 and 2 ON
Bar 1, 2, and 3 ON
Troubleshooting
Issue
No communica-
1. Disconnect the USB cable.
tion with Enphase
2. Power cycle the IQ Gateway.
Installer App after
3. Wait until the IQ Gateway boots
connecting the
cellular modem to
the IQ Gateway.
4. Reconnect the cellular modem USB cable.
I want to disconnect
Moving the modem to a different IQ Gate-
the modem and
way deactivates the modem. Contact
re-use it at a different
Enphase Support if you need to reinstall
site.
the modem at a different site.
Description
Indicates
Very weak signal
Weak signal
Good signal
Very good signal
Action
completely.
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