General Troubleshooting; Printer Does Not Turn On - Xerox Phaser 7500DN User Manual

Troubleshooting

General Troubleshooting

This section contains procedures to help you locate and resolve problems. Some problems can be
resolved by simply restarting the printer.
To restart the printer:
1. Locate the power switch to the right side of the control panel.
2. Turn the switch OFF, wait 2 minutes, and turn the switch back ON.
If the problem is not resolved by restarting the printer, see the table in this chapter that best describes
the problem.
•

Printer Does Not Turn On

• Printing Takes Too Long
• Printer Resets or Turns Off Frequently
• Printer Is Making Unusual Noises
• The Date and Time Are Incorrect
• Duplex Problems on page 110
• Front Door Will Not Close
Printer Does Not Turn On
Probable Causes
The power cord is not correctly plugged into the
outlet.
Something is wrong with the outlet connected to the
printer.
The power switch is not correctly turned on.
The printer is connected to an outlet with a voltage or
frequency that does not match the printer
specifications.
Caution:
Plug the three-wire cord (with grounding prong) directly into a grounded AC outlet only.
Do not use a power strip. If necessary, contact a licensed electrician to install a properly grounded
outlet.
108 Phaser 7500 Color Printer
User Guide
on page 108
on page 109
on page 109
on page 110
on page 110
on page 110
Solutions
Turn off the printer, and plug the power cord securely
into the outlet.
Plug another electrical appliance into the outlet and
see whether it operates properly.
Try a different outlet.
Turn the power switch off, wait two minutes, then
turn it back on.
Use a power source with the specifications listed in
Electrical Specifications on page 148.