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You are able to correct the majority of faults and problems that arise during day-to-
day use without external assistance. You can save time and money in many cases,
as you do not need to contact Miele Technical Service.
The following tables are designed to help you to find the cause of a malfunction or
a fault and to resolve it.
The wash program will not start.
Problem
The display remains
dark, and the Start/
Stop sensor control
does not light up or
flash.
The following appears
in the display:
Door will not lock. Contact
Service.
.
The program does not
start when Spin has
been selected.
The display is dark and
the Start/Stop sensor
control is flashing
slowly.
Frequently asked questions
Possible cause and solution
There is no power to the machine.
Check whether the washing machine is switched
on.
Check whether the washing machine is connected
to the power supply.
Check whether the circuit breaker has tripped.
The washing machine has switched off automatically
to save energy.
Switch the washing machine back on with the
button.
The door is not closed properly. The door lock could
not engage.
Close the door again.
Start the program again.
If the fault message appears again, contact Tech-
nical Service.
You have not yet completed the initial commissioning
process.
Perform the Initial commissioning process as de-
scribed in these instructions.
The display has switched off automatically to save
energy.
Touch any of the controls. The display switches
back on.
57
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