International Limited Warranty - Hatco HEATMAX RCTHW2 Series Installation And Operating Manual

INTERNATIONAL LIMITED WARRANTY

WARRANTY, EXCLUSIVE REMEDY:
Hatco Corporation (Seller) warrants that the products it
manufactures (Products) will be free from defects in materials
and workmanship under normal use and service and when
stored, maintained, and installed in strict accordance with
factory recommendations. Seller's sole obligation to the person
or entity buying the Products directly from Seller (Customer)
under this warranty is the repair or replacement by Seller or
a Seller-authorized service agency, at Seller's option, of any
Product or any part thereof deemed defective upon Seller's
examination, for a period of: (i) the Warranty Duration from the
date of shipment by Seller or (ii) the Warranty Duration from the
date of Product registration in accordance with Seller's written
instructions, whichever is later. The "Warranty Duration" shall
mean a period of eighteen months (18) months, or the periods
set forth below for specific Product components. Credit for
Products or parts returned with the prior written permission
of Seller will be subject to the terms shown on Seller's
material return authorization form. PRODUCTS OR PARTS
RETURNED WITHOUT PRIOR WRITTEN PERMISSION OF
SELLER WILL NOT BE ACCEPTED FOR CREDIT. Expenses
incurred by Customer in returning, replacing or removing the
Products will not be reimbursed by Seller. If the defect comes
under the terms of the limited warranty, the Products will be
repaired or replaced and returned to the Customer and the
cost of return freight will be paid by Seller. The remedy of repair
or replacement provided for herein is Customer's exclusive
remedy. Any improper use, alteration, repairs, tampering,
misapplication, improper installation, application of improper
voltage, or any other action or inaction by Customer or others
(including the use of any unauthorized service agency) that
in Seller's sole judgment adversely affects the Product shall
void this warranty. The warranty expressly provided herein may
only be asserted by Customer and may not be asserted by
Customer's customers or other users of the Products; provided,
however, that if Customer is an authorized equipment dealer of
Seller, Customer may assign the warranty herein to Customer's
customers, subject to all of the limitations of these Terms, and in
such case, the warranty shall be exclusively controlled by Seller
in accordance with these Terms. THIS LIMITED WARRANTY
IS EXCLUSIVE AND IS IN LIEU OF ANY OTHER WARRANTY,
EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED
TO ANY IMPLIED WARRANTY OF NONINFRINGEMENT,
MERCHANTABILITY, OR FITNESS FOR A PARTICULAR
PURPOSE, WHICH ARE EXPRESSLY DISCLAIMED.
Two (2) Year Parts Warranty:
Conveyor Toaster Elements (metal sheathed)
Drawer Warmer Elements (metal sheathed)
Drawer Warmer Drawer Rollers and Slides
Food Warmer Elements (metal sheathed)
Display Warmer Elements (metal sheathed air heating)
Holding Cabinet Elements (metal sheathed air heating)
Heated Well Elements — HW, HWB, and HWBI Series
(metal sheathed)
Induction Ranges
Induction Warmers
Five (5) Year Parts Warranty:
3CS and FR Tanks
Ten (10) Year Parts Warranty:
Electric Booster Heater Tanks
Gas Booster Heater Tanks
Ninety (90) Day Parts-Only Warranty:
Replacement Parts
Notwithstanding anything herein to the contrary, the limited
warranty herein will not cover components in Seller's sole
discretion such as, but not limited to, the following: coated
incandescent light bulbs, fluorescent lights, heat lamp bulbs,
coated halogen light bulbs, halogen heat lamp bulbs, xenon
light bulbs, LED light tubes, glass components, and fuses;
Product failure in booster tank, fin tube heat exchanger, or
other water heating equipment caused by liming, sediment
buildup, chemical attack, or freezing.
WARRANTY REGISTRATION INSTRUCTIONS:
Product registration must be submitted within 90 days
from the date of shipment from our factory to qualify for
additional coverage. Registration may be submitted through
the form on Seller's website, through the form accessible
through the QR code on the Product (where available), or
by calling Customer Service with the required information at:
+1-414-671-6350.
LIMITATION OF LIABILITY:
SELLER WILL NOT BE LIABLE FOR ANY INDIRECT,
INCIDENTAL, CONSEQUENTIAL, PUNITIVE, EXEMPLARY,
OR SPECIAL DAMAGES, INCLUDING WITHOUT LIMITATION
ANY LOST PROFITS, COSTS OF SUBSTITUTE PRODUCTS,
OR LABOR COSTS ARISING FROM THE SALE, USE,
OR INSTALLATION OF THE PRODUCTS, FROM THE
PRODUCTS BEING INCORPORATED INTO OR BECOMING
A COMPONENT OF ANOTHER PRODUCT, OR FROM ANY
OTHER CAUSE WHATSOEVER, WHETHER BASED ON
WARRANTY (EXPRESSED OR IMPLIED) OR OTHERWISE
BASED ON CONTRACT, TORT, OR ANY OTHER THEORY
OF LIABILITY, AND REGARDLESS OF ANY ADVICE OR
REPRESENTATIONS THAT MAY HAVE BEEN RENDERED
BY SELLER CONCERNING THE SALE, USE, OR
INSTALLATION OF THE PRODUCTS, EVEN IF SELLER IS
AWARE OF THE POSSIBILITY OF SUCH DAMAGES. IN NO
EVENT WILL SELLER'S AGGREGATE LIABILITY ARISING
OUT OF OR RELATED TO THIS AGREEMENT EXCEED THE
TOTAL AMOUNTS PAID TO SELLER BY CUSTOMER FOR
THE PRODUCTS WITHIN THE THREE (3) MONTH PERIOD
IMMEDIATELY PRECEDING THE EVENT GIVING RISE
TO CUSTOMER'S CLAIM. THE LIMITATIONS SET FORTH
HEREIN REGARDING SELLER'S LIABILITY SHALL BE VALID
AND ENFORCEABLE NOTWITHSTANDING A FAILURE
OF ESSENTIAL PURPOSE OF THE LIMITED REMEDY
SPECIFIED IN THESE TERMS.
Seller reserves the right to update these Terms at
any time, at its sole discretion, which become binding
upon the date of publishing. For the most current
version of our full Terms of Sale, see our website at:
https://www.hatcocorp.com/terms-of-sale
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