Warranty Statement; Warranty/Non-Warranty Service - Reftek 151D User Manual

Rev A

10.1 Warranty Statement

REF TEK instruments are warranted free from defects of manufacture for one
year from date of shipment.
For the full text covering the Product Limited Warranty, Warranty Remedies,
How to Obtain Warranty Service, Warranty Exclusions and Disclaimer,
Limitation of Liability, Official Language, Registration and any Product
Extended Limited Warranty that may apply, please see:
https://reftek.com/terms-conditions

10.2 Warranty/Non-Warranty Service

The customer must obtain a Return Material Authorization (RMA) number from
REF TEK before returning any equipment.
supplied equipment without first obtaining an RMA number.
The following policy is applicable for warranty/non-warranty equipment when
a problem is encountered.
Contact REF TEK by emailing
1. Supply the indicated information at time of contact.
2. Package the equipment safely, preferably using the original packing materials.
Include the RMA on the outside of the shipping container, a return address where
the repaired equipment can be shipped and a contact telephone number.
Note: It is advised to use a shipping company that can provide a tracking
number.
3. Ship the unit to the address provided when the RMA is issued, freight prepaid. If
no address is provided, ship to:
Reftek Systems Inc.
REF TEK 151D Broadband Seismometer Users Guide
151D-UG
support@reftek.com
Description of Problem
Type of Instrument
Model No.
Serial No.
REF TEK
75 MacDonald Avenue, Unit 1
Dartmouth, NS B3B 1T8
Canada
+1-902-444-0539
Do not return any REF TEK
to obtain an RMA number.
12/4/2023
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