Warranty Statement - Reftek 180-SM 2 Series User Manual

Rev 1.0

1.10 Warranty Statement

REF TEK instruments are warranted free from defects of manufacture for one year from
date of shipment.
For the full text covering the Product Limited Warranty, Warranty Remedies, How to
Obtain Warranty Service, Warranty Exclusions and Disclaimer, Limitation of Liability,
Official Language, Registration and any Product Extended Limited Warranty that may
apply, please see:
https://reftek.com/terms-conditions
Warranty/Non-Warranty Service
The customer must obtain a Return Material Authorization (RMA) number from REF TEK
before returning any equipment.
NOTE: Do not return any REF TEK supplied equipment without first
obtaining an RMA number.
The following policy is applicable for warranty/non-warranty equipment when a
problem is encountered.
Contact REF TEK, by a means that is listed below, to obtain an RMA number.
Tel: 902-444-0539
EMAIL: support@reftek.com
WWW: https://www.reftek.com/
To return equipment, follow these steps:
1. Supply the indicated information at time of contact.
a. Description of Problem
b. Type of Instrument
c. Model No.
d. Serial No.
2. Package the equipment safely, preferably using the original packing materials. Include the
RMA on the outside of the shipping container, a return address where the repaired
equipment can be shipped and a contact telephone number.
NOTE: It is advised to use a shipping company that can provide a tracking
number.
3. Ship the unit to the this address, freight prepaid:
Reftek Systems Inc.
75 MacDonald Avenue, Unit 1
Dartmouth, Nova Scotia
B3B1T8
Reftek Systems Inc.
180-SMx2 Users Guide
180-SMx2-UG
11/29/2022
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