Advantech AIMB-219 User Manual page 3

A Message to the Customer
Advantech Customer Services
Every Advantech product is built with the most exact specifications to ensure reliable
performance in the harsh and demanding conditions typical of industrial environ-
ments. Whether your new Advantech equipment is destined for a laboratory or fac-
tory floor, be assured that your product can provide the reliability and ease of
operation for which the name Advantech is renowned.
Your satisfaction is our primary concern. A guide to Advantech's customer services is
provided below. To ensure that you receive the full benefit of our services, please fol-
low the instructions below.
Technical Support
We want you to get the maximum performance from your products. Should you
encounter any technical difficulties, we are available to provide assistance. Answers
to the most frequently asked questions are provided in the product documentation.
These answers are typically a lot more detailed than the ones provided over the
phone.
Please consult this manual first. If you still cannot find the answer, gather all relevant
information or questions that apply to your problem, and with the product close to
hand, call your dealer. Our dealers are well trained and ready to provide the support
required for you to experience the most from your Advantech products. Most of the
problems reported are minor and can be easily solved over the phone.
In addition, free technical support from Advantech engineers is available every busi-
ness day. We are always willing to give advice on application requirements or specific
information regarding the installation and operation of any of our products.
Declaration of Conformity
FCC Class B
This equipment has been tested and found to comply with the limits for a Class B dig-
ital device, pursuant to part 15 of the FCC Rules. These limits are designed to pro-
vide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. However, there is no guarantee that interfer-
ence will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one
or more of the following measures:
Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.
Consult the dealer or an experienced radio/TV technician for assistance.

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