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Konica Minolta bizhub PRO 1200 Setup Instructions

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bizhub PRO 1200 / 1200P
1051 Main Body NIC
bizhub vCare/CS Remote Care
HTTP (One-Way) Setup Instructions
Version 1.5
Created: 10/15/09

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Summary of Contents for Konica Minolta bizhub PRO 1200

  • Page 1 PRO 1200 / 1200P 1051 Main Body NIC bizhub vCare/CS Remote Care HTTP (One-Way) Setup Instructions Version 1.5 Created: 10/15/09...

  • Page 2: Table Of Contents

    G. First Call to the System H. Printing a vCare Communication Log Troubleshooting Purpose: This documentation is for setting up bizhub PRO 1200/1200P and 1051 vCare/CSRC One–way (Simplex) HTTP communication.. Convention: bizhub vCare is the US brand used by KMBS for Konica Minolta’s worldwide CS Remote Care System (CSRC).

  • Page 3: Administrative Requirements Prior To Mfp Http Setup

    1. Device ID: The Device ID for MFP must match the 13 digit ID configured on CSRC Server. The Device ID is the serial number for the MFP. This setting is hard-coded in the bizhub PRO 1200/1200P and 1051 vCare/CSRC settings.
  • Page 4 3. Press [System Setting]. 4. Then select [Time and Date Setting]. Konica Minolta bizhub PRO 1200/1200P 1051 bizhub vCare HTTP Setup Guide Page 3 of 22...
  • Page 5 It is not necessary to cycle power at this time, as power will be cycled in Step 16 of Section D. 7. Press “Close”, Return”, then “Exit.” Konica Minolta bizhub PRO 1200/1200P 1051 bizhub vCare HTTP Setup Guide Page 4 of 22...

  • Page 6: Enabling Vcare Settings In Service Mode

    2. Press [System Setting], then select [Setting Date Input]. 3. In the [New Date] section, enter the current date, then press “Set.” 4. Press OK. Konica Minolta bizhub PRO 1200/1200P 1051 bizhub vCare HTTP Setup Guide Page 5 of 22...
  • Page 7 5. Select [System settings], then [Software DIPSW Setting]. 6. Set [03-6] to On(1). 7. Press Return > then select the [Service] button at the upper left. Konica Minolta bizhub PRO 1200/1200P 1051 bizhub vCare HTTP Setup Guide Page 6 of 22...
  • Page 8 10. The display should then read > FIN 11. Press Return > then select the [Service] button at the upper left. 12. Within [Service] > select [System Setting] > [Software DIPSW Setting]. Konica Minolta bizhub PRO 1200/1200P 1051 bizhub vCare HTTP Setup Guide Page 7 of 22...
  • Page 9 16. Cycle power by turning off SW2 and SW1. Note: Wait 15 seconds before powering on the MFP. Then wait until the MFP comes to a full ready. Konica Minolta bizhub PRO 1200/1200P 1051 bizhub vCare HTTP Setup Guide Page 8 of 22...

  • Page 10: Configuring The Main Body Nic Controller

    E. Configuring the Main Body NIC Controller 1. Press the Utility / Counter button. 2. Press [Administrator Setting]. 3. Select [Network Setting]. Konica Minolta bizhub PRO 1200/1200P 1051 bizhub vCare HTTP Setup Guide Page 9 of 22...
  • Page 11 4. Select [Machine NIC Setting], 5. Select [http communication setting] Konica Minolta bizhub PRO 1200/1200P 1051 bizhub vCare HTTP Setup Guide Page 10 of 22...
  • Page 12 8. Enter the [Authentication User Name] and [Authentication Password]. (Provided by your vCare Administrator) 9. Only if required, enter proxy and SSL settings 10. Press OK. Konica Minolta bizhub PRO 1200/1200P 1051 bizhub vCare HTTP Setup Guide Page 11 of 22...

  • Page 13: Setting Vcare Settings In Service Mode

    If this is the case, it is be necessary to restart at Section D. Step 5. 2. After selecting the [CS Remote Care] button, press the second [CS Remote Care] selection. Konica Minolta bizhub PRO 1200/1200P 1051 bizhub vCare HTTP Setup Guide...
  • Page 14 The http (Simplex) Setting menu will display Select “RAM Clear” if required as part of initial setup or if vCare settings need to be cleared. Otherwise proceed to step 10. Konica Minolta bizhub PRO 1200/1200P 1051 bizhub vCare HTTP Setup Guide Page 13 of 22...
  • Page 15 10. From the “http (Simplex) Setting Menu” select the [Date/Time] setting. 11. In [Setting Time] enter the current date and time (in Military Time) and then press “Set.” Konica Minolta bizhub PRO 1200/1200P 1051 bizhub vCare HTTP Setup Guide Page 14 of 22...
  • Page 16 14. From the http (Simplex) Setting menu, select Basic Setting 15. In the [Center ID] field, enter the “Center ID”. Note: The [Center ID] will be provided by your vCare Administrator Konica Minolta bizhub PRO 1200/1200P 1051 bizhub vCare HTTP Setup Guide Page 15 of 22...
  • Page 17 17. Select Web Server and enter the Web Server’s IP Address/WebDAV Example: 10.15.1.237/WebDAV (will be provided by your vCare Administrator) Do Not press the First Call button at this time. 18. Press OK Konica Minolta bizhub PRO 1200/1200P 1051 bizhub vCare HTTP Setup Guide Page 16 of 22...
  • Page 18 The Heartbeat function provides a status update of the MFPs condition. This setting is not necessary to be configured, if MFPs are configured to report on a Daily basis. Konica Minolta bizhub PRO 1200/1200P 1051 bizhub vCare HTTP Setup Guide Page 17 of 22...
  • Page 19 1. From the “http (Simplex) Setting Menu”, select [Data Collection Setting] 2. Select “Basic Data”, “Machine Adjustment Data” and “Coverage Data” Note: The other selection is not used at this time. Konica Minolta bizhub PRO 1200/1200P 1051 bizhub vCare HTTP Setup Guide Page 18 of 22...

  • Page 20: First Call To The System

    7. The “Maintenance comp” button should now be present 8. Press the “Maintenance comp” button 9. Press “Return”, then “Exit” 2x to exit Service Mode. Konica Minolta bizhub PRO 1200/1200P 1051 bizhub vCare HTTP Setup Guide Page 19 of 22...

  • Page 21: Printing A Vcare Communication Log

    If the “Communication Log List” button does not appear, in [Service Mode] > select [System Setting] > [Software DIPSW Setting] and set [30-1] to On(1). Konica Minolta bizhub PRO 1200/1200P 1051 bizhub vCare HTTP Setup Guide Page 20 of 22...

  • Page 22: Troubleshooting

    3. Enter the IP address of the Main Body NIC into the address bar of the Browser. Example: http://11.11.5.2 4. Select Extension for Maintenance. The default user name is [ce] lower case. The default password is [92729272] Select “CSRC http Setting” Konica Minolta bizhub PRO 1200/1200P 1051 bizhub vCare HTTP Setup Guide Page 21 of 22...
  • Page 23 11. Observe the HTTP Communication results listed in the “SMTP LOG” and have those results on hand when calling vCare technical support. Note: Even though HTTP communication is being performed the HTTP communication results are displayed through the “SMTP LOG”. Konica Minolta bizhub PRO 1200/1200P 1051 bizhub vCare HTTP Setup Guide Page 22 of 22...

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