Rigol DG900 Pro Series Quick Manual page 24

Troubleshooting
g. Make sure that the test device used is within the calibration period.
h. Check whether the test device used meets the required conditions of the
manual.
i. Check whether all the connections are tight.
j. Check whether any cable has internal damage.
k. Make sure that the operations conform to settings and processes which are
required by the performance verification manual.
l. Check whether the error calculation has faults.
m. Correctly understand the definition of "typical value" for this product: the
performance specification of this product under specified conditions.
5. The touch-enabled operation does not work.
a. Check whether you have locked the touch screen. If yes, unlock the touch
screen.
b. Check whether the screen or your finger is stained with oil or sweat. If yes,
please clean the screen or dry your hands.
c. Check whether there is a strong magnetic field around the instrument. If the
instrument is close to the strong magnetic field (e.g. a magnet), please move
the instrument away from the magnet field.
d. If the problem still persists, please contact RIGOL.
DG900 Pro Quick Guide
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