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Appendix
A.1
Technical support
Technical support
If this documentation does not completely answer your technical questions, you can enter a
Support Request (http://www.siemens.com/automation/support-request).
For help creating a support request, view this video here (www.siemens.com/opensr).
Additional information on our technical support can be found at Technical Support
www.siemens.com/automation/csi/service).
Service & support on the Internet
In addition to our technical support, Siemens offers comprehensive online services at Service &
Support (http://www.siemens.com/automation/serviceandsupport).
Contact
If you have further questions about the device, contact your local Siemens representative at
Personal Contact (http://www.automation.siemens.com/partner).
To find the contact for your product, go to "all products and branches" and select "Products &
Services > Industrial automation > Process instrumentation".
Contact address for business unit:
Siemens AG
Digital Industries
Process Automation
Östliche Rheinbrückenstr. 50
76187 Karlsruhe, Germany
A.2
ESD directives
NOTICE
Electrostatic sensitive devices can be destroyed by voltages which are far below the human
perception limit. These voltages already occur if you touch a component or the electric
connections of a module without being electrostatically discharged. The damaged caused on
a module by an overvoltage is not usually recognized immediately, but only becomes evident
after a longer period of operation.
Series 6 and ULTRAMAT 23
Compact Operating Instructions, 01/2024, A5E45779144002-AB
A
(http://
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