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EXFO Inc. (EXFO). Information provided by EXFO is believed to be accurate and reliable. However, no responsibility is assumed by EXFO for its use nor for any infringements of patents or other rights of third parties that may result from its use.
Contents Contents Regulatory Information ......................v 1 Introducing the RTU-2 .................. 1 Main Features .........................1 LED Indicators Description ......................4 Product Registration .......................6 Technical Specifications ......................6 Conventions ..........................7 2 Safety Information ..................9 Other Safety Symbols on Your Unit ..................11 Laser Safety Information .......................12 Electrical Safety Information ....................13...
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Sharing Nova Fiber Connection Information With the Technical Support Group ....91 Transportation ........................93 6 Warranty ......................95 General Information ......................95 Gray Market and Gray Market Products ................96 Liability ..........................97 Exclusions ..........................97 Certification ..........................97 Service and Repairs .......................98 EXFO Service Centers Worldwide ..................99 Index .......................101 RTU-2...
USA Electromagnetic Interference Regulatory Statement Electronic test and measurement equipment is exempt from FCC part 15, subpart B compliance in the United States of America. However, EXFO Inc. makes reasonable efforts to ensure compliance to the applicable standards. The limits set by these standards are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
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Utilisé également pour indiquer les limites d'émission correspondantes qui s'appliquent à un tel matériel. Class B equipment: Equipment that cannot be classified as Class A shall comply with the Class B limits specified in the applicable ICES standard. RTU-2...
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à des fins d’examen ou d’analyse ou pour le transfert d’énergie électromagnétique. Supplier’s Declaration of Conformity (SDoC) The SDoC for your product is as follows: CAN ICES-001 (A) / NMB-001 (A) RTU-2...
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Your product is suitable for use in industrial electromagnetic environments. Simplified EU and UK Declaration of Conformity The full text of the declaration of conformity is available at the following Internet address: www.exfo.com/en/resources/legal-documentation. EU Economic Operator EXFO Solutions SAS 2, rue Jacqueline Auriol,...
Introducing the RTU-2 The RTU-2 is a modular remote test unit that can be seamlessly integrated with Nova Fiber Monitoring System (FMS). FMS is the central management software for all EXFO's fiber monitoring probes such as the RTU-2, FG-750, and RTU-2 for point-to-point (P2P) and point-to-multipoint (P2MP) networks.
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Introducing the RTU-2 Main Features Front panel – RTU-2 On/Off button (see Turning on Your Unit on page 50 and Turning off Your Unit on page 51) LEDs Module slots USB 3.0 host port Ethernet (RJ-45) management port for local access...
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Introducing the RTU-2 Main Features Back panel – RTU-2 Dry contact relays (reserved for future use) DC power inlet (dual feed) Main power switch Grounding lug USB 3.0 host ports Ethernet (RJ-45) management port Ethernet (RJ-45) port (for local access)
Introducing the RTU-2 LED Indicators Description Front view – Optional access panel DC power inlet (dual feed) USB 3.0 host ports Grounding lug Ethernet (RJ-45) port (for LAN/WAN connection) Note: You can also connect the unit to AC power with the AC/DC power adapter sold by EXFO.
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(see System Electrical Safety Information on page 13). If the problem persists, contact EXFO. Critical hardware error detected. The temperature of the room where the unit is located is critically too low or too high, or there could be a hardware malfunction.
Introducing the RTU-2 Product Registration Product Registration You can now register your new EXFO products online and benefit from every possible opportunity to optimize their performance. By doing so, you will always be notified of the latest software updates, key product enhancements and up-to-date support information related to your products.
Introducing the RTU-2 Conventions Conventions Before using the product described in this guide, you should understand the following conventions: ARNING Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury. Do not proceed unless you understand and meet the required conditions.
ARNING Use only accessories designed for your unit and approved by EXFO. For a complete list of accessories available for your unit, refer to its technical specifications or contact EXFO.
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Safety Information MPORTANT Refer to the documentation provided by the manufacturers of any accessories used with your EXFO product. It may contain environmental and/or operating conditions limiting their use. MPORTANT When you see the following symbol on your unit , make sure that you refer to the instructions provided in your user documentation.
Direct current Alternating current The unit is equipped with an earth (ground) terminal. The unit is equipped with a protective conductor terminal. The unit is equipped with a frame or chassis terminal. On (Power) Off (Power) On/off (Power) Fuse RTU-2...
Refer to the user documentation of the different modules for the relevant laser safety information. The modules and instruments that you use with your unit may have different laser classes. Refer to their user documentation for the exact information. RTU-2...
(AC or DC circuits). The power cord of the AC/DC power adapter can be considered the disconnect device to the main power. If you intend to connect your RTU-2 to AC power, use only the listed and certified AC/DC power adapter provided by EXFO with your unit.
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Unless otherwise specified, all interfaces are intended for connection to ES1 circuits only. Capacitors inside the unit may be charged even if the unit has been disconnected from its electrical supply. AUTION Position the unit so that the air can circulate freely around it. RTU-2...
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The operation and storage temperatures, as well as the altitude and relative humidity values of some modules may differ from those specified for your unit. In this case, always ensure that you comply with the most restrictive conditions (either module or unit). RTU-2...
If the temperature keeps rising and reaches the limit, your unit will turn off to both protect itself and protect the modules it houses. AUTION Make sure to use protective covers over empty slots of your unit to avoid overheating. RTU-2...
The location is isolated from strong electromagnetic fields produced by electrical devices. The power cable and power supply are compatible with your power service. The power source is properly grounded and falls within the internal power supply rating. RTU-2...
ARNING For your safety and to avoid damaging your RTU-2 unit, always ensure that the disconnect devices to which the unit will be connected are turned off until you have completed all the installation procedures.
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2. Ensure that no USB or electrical cables are connected to the RTU-2. 3. Position the RTU-2 so that its top panel rests on a flat surface such as a table. 4. Install the mounting brackets as follows: 4a.
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5. Attach the access panel as follows: 5a. Place the access panel (shown in gray below) on the RTU-2 so that the screw holes for the cover are visible. Ensure that the access panel is positioned in front of the mounting bracket legs.
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6b. Connect the straight part of the Ethernet cable to the corresponding port located at the back of the access panel. 6c. Connect the angled part of the USB cables to one of the corresponding ports located at the back of the RTU-2. 1 2 3 4 RTU-2...
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6d. Connect the angled part of the Ethernet cable to the LAN/WAN Ethernet port ( ) located at the back of the RTU-2. 7. Move the grounding lug as follows: 7a. Remove the two Phillips screws and the grounding lug from the back panel of the RTU-2.
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You can discard this terminal block as you will no longer need it. Note: If no terminal block was attached to the RTU-2 at time of purchase, but one was provided separately in a bag, you can simply discard this terminal block as you will not need it.
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9a. Position the power cable of the access panel so that its connector is aligned properly with the bay containing the electrical connectors of the RTU-2. 9b. Slide the connector all the way into the bay until it stops. 9c. Secure the connector in place with the two screws.
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11. Secure the power cable with the 80 mm x 2.3 mm (#1001051) cable tie, as shown below. Once the power cable is secured, cut off the excess length of the cable tie. Otherwise, you will not be able to install the cover later. RTU-2...
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12a.From the back of the access panel, slide the cover forward until it clips unto the cable retainer. 12b.Secure the cover in place with three M3 x 5 flat-head (#1067832) screws. The access panel is now installed properly and ready to use. RTU-2...
Failure to provide adequate cooling clearance may result in an excessive internal temperature, thus reducing the reliability of your RTU-2 unit. Note: There is no need to leave an empty slot between units when you stack them one on top of the other inside a rack.
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To install your unit in a rack: 1. Ensure that your unit is turned off. AUTION You should remove all your modules from the RTU-2 unit before installing it into a rack. Otherwise, they could be damaged or their calibration could be affected.
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3b. Align the holes of the first bracket with the holes of the unit’s casing at the position that best suits your installation needs. You can even invert position of the mounting bracket if necessary. Brackets in standard position Brackets in inverted position RTU-2...
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To ground your unit properly, you must ensure that there is a metal-to-metal contact between the rack and the mounting hardware. For this reason, EXFO recommends to use thread-forming screws, star (tooth) lock washers, or similar hardware that remove any paint or non-conductive coatings.
All wiring and installation must be in accordance with local building and electrical codes acceptable to the authorities in the countries where the equipment is installed and used. If you are not sure on how to proceed, consult a certified electrician. RTU-2...
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Back panel – RTU-2 Front view – Optional access panel 2. Prepare the ground wire (#14 AWG, green), and attach one of its ends to the unit’s or access panel’s grounding lug using a crimping tool.
System relay: Activated when all the system components are working normally (the system LED is green). AUTION For optimum performance and safety, you must either crimp a terminal (ferrule) onto the stranded conductors, or tin them before installing them in the terminal block. RTU-2...
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2. When the terminal block is loose, gently pull it toward you to remove it, exposing the pins. 3. Crimp each wire with a terminal (ferrule) or tin each of them. 4. Unscrew the screws (shown in grey) located at the top of the terminal block. RTU-2...
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System relay Pin 4 - NO = Normally open Pin 5 - C = Common Pin 6 - NC = Normally closed 6. Tighten the screws located at the top of the terminal block to secure the wires in place. RTU-2...
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7. Ensure that the terminal block is aligned properly with the bay containing the pins. 8. Slide the terminal block all the way into the bay until it stops. 9. Screw the two screws to secure the terminal block in place. The dry contact relays are now installed properly. RTU-2...
Getting Started with Your Unit Inserting and Removing Test Modules Inserting and Removing Test Modules AUTION Never insert or remove a module while the RTU-2 unit is turned on. This will result in immediate and irreparable damage to both the module and unit.
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Getting Started with Your Unit Inserting and Removing Test Modules 8. From FMS, proceed as follows: 8a. If the RTU-2 unit was already attached before you inserted a module, detach it. 8b. Attach the RTU-2 unit hosting the newly inserted module.
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6. Turn on the unit by pressing the on/off button. 7. Using the Nova Fiber Web application, from the Status window, confirm that the removal of the module is completed. 8. Reconnect the optical fibers as needed. RTU-2...
Connecting RTUe-9110/RTUe-9120 External Switches to Your Unit 9. From FMS, proceed as follows: 9a. If the RTU-2 unit was already attached before you removed a module, detach it. 9b. Attach the RTU-2 unit from which you have just removed a module.
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2. Connect the other end of the USB cable to one of the USB ports located on the back panel of the unit or on the front of the optional access panel. Back panel – RTU-2 USB cable Front view – Optional access panel...
To avoid fire hazards and ensure your safety, when you intend to connect your unit to DC power, always select a wire gauge according to the RTU-2 unit’s ratings, cable length, and local electrical code. AUTION For optimum performance and safety, you must either crimp a ...
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2. Ensure all power is off or disconnected at the source. Note: A certified over-current protection of 10 A must be installed at the power secondary distribution. 3. Ensure that the unit is grounded properly. For more information, see Grounding Your Unit on page 31. RTU-2...
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Connecting Your Unit to a Power Source 4. From the back panel of your unit or the front of the optional access panel, unscrew the two screws holding the terminal block in place. Back panel – RTU-2 Screws Front view – Optional access panel Screws 5.
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7. Pair the power leads with the appropriate power terminal for each of the feed, respecting the polarity as indicated just above the terminal block (unit) or on the terminal block (optional access panel). First feed Second feed RTU-2...
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13. If you are not using the optional access panel, flip the unit’s main power switch to the on position. Main power switch You are now ready to turn on the unit (see Turning on Your Unit on page 50). RTU-2...
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Back panel Main power switch in off position 2. Ensure all power is off or disconnected at the source. 3. Ensure that the unit is grounded properly. For more information, see Grounding Your Unit on page 31. RTU-2...
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4. If necessary, remove the block terminal as follows: 4a. From the back panel of your unit or the front of the optional access panel, unscrew the two screws holding the terminal block in place. Back panel – RTU-2 Screws Front view – Optional access panel Screws 4b.
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10. If you are not using the optional access panel, flip the unit’s main power switch to the on position. Main power switch You are now ready to turn on the unit (see Turning on Your Unit on page 50). RTU-2...
Turning on Your Unit Turning on Your Unit Before you turn on the unit for the very first time, EXFO recommends that you read the safety and installation instructions, including how to connect the unit to AC or DC power.
To avoid damaging your unit when you need to disconnect it from its external power source, first turn the unit off. Then, turn off the disconnect devices to which the unit is connected before proceeding. To turn off the unit completely from the unit itself: Press the on/off button. RTU-2...
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The application will lock your account after a certain number of unsuccessful connection attempts. Before entering your connection information again, you will have to wait a few minutes. The waiting time starts increasing after the fifth unsuccessful connection attempt up to a maximum of fifteen minutes. RTU-2...
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Getting Started with Your Unit Turning off Your Unit 5. From the list, select Administration. 6. Click the Restart device or the Turn off device button, depending on the operation that you want to perform. RTU-2...
Working With Your Unit for the First Time Working With Your Unit for the First Time By starting to use your unit, you implicitly agree to the EXFO and third-party EULAs related to your unit and instruments. You will need a computer (laptop) and a network cable to connect to your RTU-2 unit.
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To start working with your unit: 1. If it is not already done, connect your unit to a LAN/WAN network (port on the back panel of the RTU-2 or on the front of the optional access panel, depending on your setup).
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The password must have a minimum of eight characters and include characters from at least three of the following categories: Lowercase letters (‘a’ - ‘z’) Uppercase letters (‘A’ - ‘Z’) Numbers (0 - 9) Special characters RTU-2...
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Getting Started with Your Unit Working With Your Unit for the First Time 8. From the Status page, ensure that the test modules have been detected as expected. 9. Configure the network as follows: 9a. From the list, select Network. RTU-2...
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9b. Set the IP address and various parameters as needed, and then click Apply to confirm. To access the parameters of other network adapters To confirm the changes Note: You can view detailed information about network connectvity under Connection details. RTU-2...
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You can set the date and time manually or use an NTP server. You can also determine the frequency of the synchronization with the NTP server. Click Apply to confirm. Note: After a successful connection between FMS and your unit, FMS will provide its own NTP server. RTU-2...
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11b.Click Add to add a trusted certificate to the list. The certificate file that you provide must be in PEM format. To delete a specific trusted certificate from your unit To delete all trusted certificates from your unit 11c. Follow the instructions on screen. RTU-2...
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Damaged units will need to be sent back to EXFO for repair. RTU-2...
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Note: After a successful connection between FMS and your unit, FMS will provide the updates if your unit is running a compatible version. Refer to the Nova Fiber FMS Readme for the complete compatibility information. 13. Connect your unit to FMS as follows: 13a.From the list, select Operating mode. RTU-2...
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13c. If your system is configured so that FMS requires the authentication of all RTU-2 units, click Request device certificate. If FMS does not require the authentication of the RTU-2 units, go directly to step 13e. 13d.When the application prompts you, enter the username and password for certificate retrieval that was provided by your system administrator.
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“Not configured” to “Connecting” to “Established”. If any connection problem occurs, the application will display “Connecting” along with the last error, and the RTU-2 will periodically try to reconnect to the FMS server. Note: The log streaming status shows whether logs are sent or not to the FMS server.
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Working With Your Unit for the First Time 14. If you need to define a login banner, you can do so as follows: 14a.From the list, select Administration. 14b.Select the Enable banner check box. 14c. Enter the desired text, and then click Apply to confirm. RTU-2...
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Working With Your Unit for the First Time 15. If you want to be able to access your unit remotely for management, proceed as follows: 15a.Select the Enable remote management on LAN/WAN check box. 15b.Click Apply to confirm. Your RTU-2 unit is now configured properly. RTU-2...
ARNING The use of controls, adjustments and procedures, namely for operation and maintenance, other than those specified herein may result in hazardous radiation exposure or impair the protection provided by this unit. RTU-2...
Accessing Your Unit Locally You will need a computer (laptop) and a network cable to connect to your RTU-2 unit. To access your unit locally: 1. If it is not already done, connect one end of a network cable to the management port of your unit and the other end to an Ethernet port on the computer.
1. Ensure that the unit is reachable with your computer. 2. On your computer, open a Web browser of your choice. 3. Type https://<IP_address_of_your_unit>. Note: The unit uses a self-signed certificate, which could cause Web browsers to display a message about security issues. RTU-2...
By default, the administrator user account (user name: localadmin), is protected with the admin password. For security reasons, EXFO recommends that you change the default password for a password of your choice after the first connection, and then periodically, according to your own security policy.
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Lowercase letters (‘a’ - ‘z’) Uppercase letters (‘A’ - ‘Z’) Numbers (0 - 9) Special characters 5. Click Update to confirm. The new password is taken into account immediately. RTU-2...
Damaged units will need to be sent back to EXFO for repair. The upgrade could take several minutes to complete. Your unit ...
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The unit will restart automatically at the end. 7. Wait for your unit to be ready (its (System) LED will be steady green), and then connect again to the Web application. Note: The update operation may take a few minutes to complete. RTU-2...
Damaged units will need to be sent back to EXFO for repair. The update could take several minutes to complete. Your unit ...
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Updating Your Unit With Local Firmware To update your unit with local firmware: 1. Retrieve both the .LIP and .LIS files provided by EXFO to a folder of your choice on your computer (or to a USB key). 2. Connect to your unit, either locally or remotely. For more information, see Accessing Your Unit Locally on page 68 or Accessing Your Unit Remotely on page 69.
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The unit will restart at the end of the operation. Note: The update operation may take a few minutes to complete. 7. Wait for your unit to be ready (its (System) LED will be steady green), and then connect again to the Web application. RTU-2...
2. With a flat-head screwdriver, slightly push in the cap of the fuse carrier while turning counterclockwise until the fuse carrier is released from the unit. 3. Gently pull on the fuse carrier to remove it. 4. Repeat with the second fuse carrier. 5. Check and replace the fuses, if necessary. RTU-2...
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9. With a flat-head screwdriver, slightly push in the cap of the fuse carrier while turning clockwise until the fuse carrier is secured in place. 10. Repeat with the second fuse carrier. 11. Connect the unit to the power source and turn on the unit. RTU-2...
Maintenance Recalibrating Your Modules Recalibrating Your Modules When they are used exclusively in a system based on the RTU-2, the FTBx-730C OTDR modules have a recommended calibration interval of three years. This value takes precedence over the recommended interval specified in their respective user guides.
Troubleshooting Solving Common Problems Before calling EXFO’s technical support, you may want to consider the following solutions to problems that could occur. Problem Possible Cause Solution My unit does not start. There is a problem related If your unit is connected ...
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The switch has not been Disconnect, then reconnect external switch that I have detected. the switch. just connected is not Ensure that the RTU-2 unit is working. on and that its System LED ) is green and not blinking. The unit does not recognize Defective module.
DO NOT TURN OFF your unit while the recovery operation is underway. Doing so may severely damage your unit. Damaged units will need to be sent back to EXFO for repair. You can perform this operation from the Nova Fiber application or manually, especially if you cannot access the Nova Fiber application.
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Troubleshooting Restoring Your Unit to Normal Operation 3. From the list, select Administration. 4. Click Restore device to factory state. RTU-2...
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User name: admin Password: admin Note: Depending on when your unit was manufactured, the default user name could be admin or localadmin. For more information, see Working With Your Unit for the First Time on page 54. RTU-2...
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LED becomes steady green. Note: The restoring process may take a few minutes to complete. 4. Configure your unit as you did when you first received it (see Working With Your Unit for the First Time on page 54). RTU-2...
You can access the user documentation in PDF format at all times from your unit. Note: The user guides of all products are also available from the My EXFO section of the EXFO Web site (www.exfo.com) for download in PDF format.
Retrieving Logs There are two types of logs that you can retrieve from the Nova Fiber Web application: The audit log that lists events and changes that occurred on the RTU-2 unit. The system log that provides special information that you can send to ...
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The Debug level should be used temporarily as it can slow down the system. EXFO recommends to set the level back to Warning once the debug operation is complete.
Contacting the Technical Support Group To obtain after-sales service or technical support for this product, contact EXFO at one of the following numbers. The Technical Support Group is available to take your calls from Monday to Friday, 8:00 a.m. to 7:00 p.m.
Sharing Nova Fiber Connection Information With the Technical Support Group Sharing Nova Fiber Connection Information With the Technical Support Group After contacting EXFO for support, you may need to share connection information to the FMS server with the technical support group for further investigation.
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4. Provide the downloaded file(s) to the technical support group. Note: If someone from the technical group ask you to trigger a new HTTPS connection, simply click the Trigger link. You will then need to download a new HTTPS connection information file. RTU-2...
Pack the unit in its original packing material when shipping. Avoid high humidity or large temperature fluctuations. Keep the unit out of direct sunlight. Avoid unnecessary shocks and vibrations. RTU-2...
Warranty General Information EXFO Inc. (EXFO) warrants this equipment against defects in material and workmanship for a period of two years from the date of original shipment. EXFO also warrants that this equipment will meet applicable specifications under normal use.
(hereafter unauthorized intermediary). EXFO considers that a product originates from the gray market (hereafter gray market product) in the following situations: A product is sold by an unauthorized intermediary.
Liability Liability EXFO shall not be liable for damages resulting from the use of the product, nor shall be responsible for any failure in the performance of other items to which the product is connected or the operation of any system of which the product may be a part.
5. Return the equipment, prepaid, to the address given to you by support personnel. Be sure to write the RMA number on the shipping slip. EXFO will refuse and return any package that does not bear an RMA number.
Fax: +86 (755) 2955 3101 Xintian Avenue, support.asia@exfo.com Fuhai, Bao’An District, Shenzhen, China, 518103 To view EXFO's network of partner-operated Certified Service Centers nearest you, please consult EXFO's corporate website for the complete list of service partners: http://www.exfo.com/support/services/instrument-services/ exfo-service-centers. RTU-2...
......40 multiple external switches ..... 41 to Nova Fiber ......... 70 hazard, laser radiation ......... 12 unit to AC power ......42, 47 help, online ..........87 unit to DC power ......42, 43 conventions, safety ........7 RTU-2...
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..........37 return merchandise authorization (RMA) ..98 mounting brackets ........27 reverting unit to factory settings ....83 RJ-45 port..........3, 4 RTU-2, installing .......... 28 normal operation, returning to ....83 safety caution ............ 7 off LED ............4 conventions ..........
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........... 7 warranty service and repairs........98 certification..........97 service centers ..........99 exclusions ..........97 shipping to EXFO ........98 general........... 95 shutdown mode.......... 51 liability ........... 97 software, installing and upgrading ..... 72 null and void .......... 95 specifications, product ........
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