Mercedes-Benz CLE Coupe 2023 Owner's Manual page 474

472 MBUX multimedia system
complete failure of the emergency call system.
Emergency calls can still be transmitted.
The display only refers to the vehicle and does
not take account of the availability of mobile
phone networks and the Mercedes-Benz emer-
gency call centre.
The functional readiness of the emergency call
system on the vehicle can be seen when the
SOS NOT READY display disappears once the
vehicle is switched on.
G: the icon appears in the display during
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an active emergency call.
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If there is a malfunction of the emergency call
system, the loudspeakers, microphone, airbag
or the SOS button, for example, are faulty.
You can recognise a fault in the emergency
call system by the following displays:
A corresponding message will also appear
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in the driver's display.
The SOS button lights up red continuously.
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▌Triggering an automatic emergency call
Requirements
The vehicle is switched on.
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The starter battery is sufficiently charged.
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Both the Mercedes-Benz emergency call system
as well as the 112 emergency call system (EU
eCall) automatically initiate an emergency call:
After activation of the restraint systems such
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as airbags or seat belt tensioners after an
accident
After an automatically initiated emergency
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stop by Active Emergency Stop Assist
The emergency call has been made:
A voice connection is established with the
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emergency call centre.
A message with accident data is transmitted
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to the emergency call centre.
The SOS button in the overhead control panel
flashes until the emergency call is finished.
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If no connection can be made to the public emer-
gency services, a corresponding message
appears in the display.
Dial the emergency number 112 or the appro-
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priate local emergency call number on your
mobile phone.
If an emergency call has been initiated:
Remain in the vehicle if the road and traffic
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conditions permit you to do so until a voice
connection is established with the emergency
call centre.
On the basis of the call, the emergency call
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centre decides whether it is necessary to call
rescue teams and/or the police to the acci-
dent site.
If no vehicle occupant answers, an ambulance
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is sent to the vehicle immediately.
▌Triggering a manual emergency call
To use the SOS button in the overhead con-
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trol panel: press the SOS button at least one
second long ( page 460).
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or