Pantum PT21B2C Series User Manual

Monochrome laser mfp

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Summary of Contents for Pantum PT21B2C Series

Page 2: Legal Notice
The Bluetooth wordmark and logos are registered trademarks owned by Bluetooth SIG,Inc. and any use of such marks by Zhuhai Pantum Electronics Co., Ltd. is under license. Other trademarks and trade names are those of their respective owners. Wi-Fi Direct, Wi-Fi Protected Setup (WPS), WPA, WPA2, WPA3 and Wi-Fi Protected Access are marks of the Wi-Fi Alliance.
Page 3: Safety Precautions
product for certain documents or images, you should consult your legal advisor in advance. Safety Precautions Disconnect the power supply The product should be placed close to or easily accessible to power sockets, so as to allow easy disconnection of power supply! Laser Safety The laser radiation is harmful to the human body.
Page 4: Safety Warning
Safety Warning Please note the following safety warnings before using the printer: Warning There is high-voltage electrode inside the printer. Before cleaning the printer, make sure the power is turned off! Plugging and unplugging the power cord plug with a wet hand can result in an electric shock.
Page 5 Precautions Precautions before Using the Printer: 1. Read and understand all instructions. 2. Familiarize yourself with the basic principles associated with operating electrical appliances. 3. Comply with all warnings and instructions marked on the equipment or specified in the manual supplied with the equipment.
Page 6 23. This product is sold as a complete machine. The consumers can go to Pantum Aftersales Service Centre to purchase parts they need. If the product sold is inconsistent with the package list, please go to the specified Aftersales Service Centre to solve the problem.
Page 7 Identification Description The following icons may appear on PANTUM products,please refer to the acyual labeling placed on the product. Where applicable please take appropriate measures to use the product according to the labeling instructions. This symbol indicates that, at the end of your product’s life, it must not be discarded as domestic waste.
Page 8 Normative Information And Statements This section introduces the regulatory information and statements applicable to users in adpciflc regions. Applicable to users in the Chinese region.
Page 9 — — 63.0 dB(A) VIII...
Page 10 2000 CMIIT...
Page 11 EMC Directive 2014/30/EU, the Ecodesign Directive 2009/125/EC, the RoHS Directive 2011/65/EU. Radio Equipment directive 2014/53/EU only for product with wireless feature. The manufacturer of this product is: Zhuhai Pantum Electronics Co., Ltd., Building 02,06 and 08,No.888 Shengping Avenue, Pingsha Town, Zhuhai City, Guangdong Province, 519000 PR China.
Page 12 Laser notice The printer is a class 1 consumer laser product that is compliant with EN 50689:2021. Сертифицирован Таможенным Союзом России, Белоруссии и Казахстана. Унифицированный символ: EAC. Incorpora produto homologado pela Anatel sob nú mero 24205-23-08708...
Page 13: Table Of Contents
Table of Contents 01 Before Using the Printer ......................1 Product View ........................... 1 Control Panel ........................... 4 Function of status indicator ....................5 02 Paper and Print Media ........................ 6 Paper Specification ........................6 Loading Paper .......................... 7 Loading into the Automatic Feeder Tray ................7 Install manual feed tray .....................
Page 14 Auto shut-off setting ....................... 26 08 Copying ............................ 27 Copying function ........................27 Common copying setting ....................... 27 Multipage ........................28 Clone ..........................28 Poster ..........................29 Collated copy ........................29 Manual duplex copying ....................30 ID card copying setting ......................32 Receipt setting ........................
Page 15 12 Product Specifications ......................63 Overview of the Specifications ....................63 Print Specifications ........................ 64 Copy Specifications ....................... 64 Scan Specifications ....................... 64...
Page 16: Before Using The Printer
Before Using the Printer Product View Side view (1) BM4200D/BM4200DN/ BM4200DW Series: BM4200AD/ BM4200ADN Series: This is used to remove the paper jammed in scanning Cover of automatic document feeder for the ADF. Open the cover of scanner to place the scanned Cover of scanner originals on its glass plate.
Page 17 Side view (2) BM4200D/BM4200DN/ BM4200DW Series: BM4200AD/ BM4200ADN Series: Glass Platen This is used to place originals scanned from platen. Output Tray To prevent the printed paper from falling. To open the front cover to take out the laser toner Front Cover cartridge.
Page 18 Side view (3) Paper width deflector of auto Slide paper width deflector to adapt to paper width. feed tray Paper length deflector of auto Slide paper length deflector to adapt to paper length. feed tray Clip of extended tray of auto For adjustment of length extension of the tray .
Page 19: Control Panel
Control Panel Overview of control panel The layout of the printer control panel is shown below: No. Name Functions LCD Display Display operation interface and product information. Copy Button Press this button to enter into copy mode. Scan Button Press this button to enter into scan mode. Press Wi-Fi key to connect/disconnect Wi-Fi(for models with Wi-Fi function only) Press Wi-Fi key to activate Bluetooth when WiFi is enabled (only applicable...
Page 20: Function Of Status Indicator
Scroll through the menus and options . Increase 1 copy on the ready interface of Copy mode. On input interface, the Page Up key is used to cyclically change the numerical value from 0 to 9 Scroll through the menus and options . Decrease 1 copy on the ready interface of Copy mode.
Page 21: Paper And Print Media
This may be due to incorrect operation, inappropriate temperature and humidity, or other factors beyond the control of Pantum. Before purchasing large quantities of print media, make sure that the print media meets the specifications specified in this User Guide.
Page 22: Loading Paper
Loading Paper Note: • Printer appearance may differ because of various models and functions, so the schematic diagram is only for your reference. Loading into the Automatic Feeder Tray 1. Slide out the automatic feeder tray from the printer. 2. Slide the clip of extended tray of auto feed tray, paper length deflector and paper width deflector to the slot suitable for paper size, in order to match paper length and width.
Page 23 3. Before loading paper, please unfold the stacked paper to avoid a paper jam or feed error, and then load the paper into the tray print-side down.The automatic feeder tray can be loaded up to 250 pages, 80g/m² paper. 4. Raise the output tray to avoid the printed paper from slipping and falling, or immediately remove the printed document after the printing is complete.
Page 24: Install Manual Feed Tray
Install manual feed tray 1. Raise the output tray to avoid the printed paper from slipping and falling, or immediately remove the printed document after the printing is complete. 2. Open manual feed tray.
Page 25 3. Slide the paper deflector of manual feed tray to match the two sides of paper. Do not use excessive force; otherwise, paper will be made jammed or skewed. 4. Put a flat printing medium into the manual feed tray with both hands. Note: •...
Page 26: Paper And Manuscript Use Process
Note: • After printing, please take out printed papers output from printer immediately. Stacked papers or envelops will lead to paper jam or wrapped paper. Paper and Manuscript Use Process Manuscript requirements: Source Type Size Automatic document Plain paper A4, A5, B5, A6,Letter,Folio,Legal feeder (ADF) Plain paper, thin paper, thick paper, A4, A5, B5, Letter, Full Scanning...
Page 27 2. Load the manuscript face down. 3. Align the manuscript to match the appropriate paper size. Note: • If the manuscript does not match with any size marker, please align the upper-left corner of the manuscript with the arrow. • Make sure there is no document in the ADF. If a document is detected in the ADF, it will be more preferential than that on glass platen...
Page 28 4. Close the scanner cover gently. Note: • Please put the paper or document on the scanner glass after the glue, ink or correction fluid are completely dried. • Rough textured, uneven, oil stained and extremely smooth paper will make printing effect poor. •...
Page 29: Scan With The Automatic Document Feeder (Adf)
Scan with the automatic document feeder (ADF) 1. Put the original into the ADF with its front upward and top fed first. 2. Adjust the document guide till it gets close to the paper stack. Note: • The ADF supports feeding 50 pieces of paper at most that should be fed one by one.
Page 30: Driver Installation And Uninstallation
Connect printer via USB cable 1. Connect the printer to computer via USB cable, power the printer and computer on. Insert the accompanying installation disk into the computer CD drive, or log in to Pantum official website (www.pantum.com) to download the drive.
Page 31: Uninstall Driver
The information on your computer screen may differ because of multiple operating systems. 1. Click "Go" - "Applications" - "Pantum" - "Utilities" -“LP2133MFP”- "Pantum Un-install Tool". 2. Delete the driver as instructed in the pop-up Uninstall window.
Page 32: Wired Network Setup (Applicable To Wired Network Models)
Wired network setup (applicable to wired network models) In case printers support wired network printing, they can be connected to network to control printer to print in wired network mode. Set IP Address The IP address of the printer may be automatically obtained through DHCP function or set manually. Automatic Setting DHCP automatic setting function is enabled by default on the printer.
Page 33: Wireless Network Setup (Applicable To Wi-Fi Models)
Wireless network setup (applicable to Wi-Fi models) Based on the model, the printer model with Wi-Fi print function supports two types of wireless network connection: Wi-Fi Station and Wi-Fi Direct. Usually, only one connection is enabled between the computer and the printer at a time. Basic structure mode: connecting to a wireless device via router 1.
Page 34: How To Disable The Wi-Fi Network Connected
1) Windows system: Click the “Start menu” – “All programs” - “Pantum” Product name – “Wireless network setup tool”. 2) macOS system: click "Go" - "Applications" - "Pantum" - "Utilities" - “LP2133MFP” - "Wireless Network Configuration Tool" on the computer Finder menu bar. How to disable the Wi-Fi network connected Connect the wireless network in infrastructure mode by the steps above.
Page 35: Web Server
Web server You can manage printer setup via the embedded Web server. Visit the embedded Web server 1. Turn on the power of printer and computer. 2. Connect the printer to network to ensure that the printer is connected to the network where the computer is connected to.
Page 36: Print
Print Print Function You can set the print function through "Start"-"Devices and Printers"- select corresponding printer- right click – set print function in "Printing preferences". Some functions are as follows: Functions Diagram Automatic Two-Sided Printing Collate Print Reverse Print N-in-1 Poster Print(for Windows Operation System only) Zoom Print...
Page 37: Print Settings
Note: • Windows 7 is taken as example in the above description. • You can realize poster printing feature by selecting 2x2 poster printing in multipage. • You can enable printing preference and click the help button to view detailed function description. Print Settings Setting the printing parameters You can set up printing parameters with the following two methods before sending printing work (such...
Page 38: Duplex Printing Unit Setup
Duplex printing unit setup For the purpose of achieving the best printing result, you can set up the paper size of duplex printing unit. As for duplex printing of A4 and 16K papers, the slide should be adjusted to the A4 position; as for Letter, Legal, Folio and Oficio duplex printing, the slide should be adjusted to the Letter position.
Page 39: Mute Printing
4. Install the duplex unit in the printer. How to carry out auto duplex printing 1. Open the print job to be printed from the application (such as a Notepad). 2. Select Print from the File menu. 3. Select printer of the corresponding model. 4.
Page 40 4. Tick “Mute printing” and click “Ok” to finish setup. 5. Open the printing work from the App, select a printer of the corresponding model and then set up printing according to needs. 6. Click “Print” to realize mute printing. Note: •...
Page 41: Auto Shut-Off Setting
Auto shut-off setting “Auto shut-off setting” to set off condition and off delay of printer. 1. Enter computer “Start Menu” – “Control Panel” – View “Devices and Printers”. 2. Right click printer, select “Printer properties” in drop-down list. 3. Enter “Secondary Settings” option and set “Auto shu-off setting”. 4.
Page 42: Copying
Copying Copying function Copy Instructions Multipage Print a multi-page document to a piece of paper. Clone Print several identical images to a piece of paper. Poster Print a one-page original to pieces of paper. Collated copy Collate copies of an original. Common copying Duplex copying It supports manual duplex copying for originals.
Page 43: Multipage
Multipage With setting on all-in-one feature, a 2- or 4-page document could be copied to one piece of paper. Copying with the ADF and the glass platen are both supported. The multipage includes 3 modes: (1) Two-in-one: (2) Horizontal four-in-one: (3)vertical four-in-one: Note: •...
Page 44: Poster
Poster Poster setting enables the printing of one piece of original document on several pieces of paper. The "Poster" feature supports only copying with the glass platen. The poster copying includes 3 modes: 2x2: 3x3: 4X4: Note: • The “poster” and “resizing function” cannot be set at the same time. Collated copy The "Collated Copies"...
Page 45: Manual Duplex Copying
Manual duplex copying You may use the glass platen or the ADF for duplex copying. The followings are examples of copying with the ADF. There are 4 modes in total for duplex copying: 1. One-sidedOne-sided: 2. One-sidedTwo-sided: 3. Two-sidedOne-sided: 4. Two-sidedTwo-sided: Steps of duplex original copying 1.
Page 46 2. Operate following steps described in Chapter 7. Select Duplex Copying and then press “OK” to save settings. 3. Press “Start” to begin copying. 4. Paper exited should be with the direction as shown in the figure: 5. After completion of copying one side, put the paper into the entrance as shown in figure (without turnover or rotation).
Page 47: Id Card Copying Setting
ID card copying setting For better copying effect, you can enter the “ID Card Copy Settings” menu to change relevant settings. 1. Press "ID Card Copy" and then "Menu" on control panel to enter the "Menu Settings" interface. 2. Press "OK" to enter the "ID Card Copy Settings" interface. 3.
Page 48: Scan
Pantum Scan Application Operation Steps: 1. Double click on "Pantum Scan Application" on the computer. 2. The prompt window is shown as below: 3. Set Scan in the right list. Click "Scan" on the bottom right corner and start scan.
Page 49: Macos System Scan
Note: • Images in the format of BMP, JPG, TIF, PDF, PNG, and OFD can be scanned by the Pantum scanning application software. The image text recognition is available for documents in the format of DOCX, XLS, XLSX, PPTX, TXT and searchable PDF. (If you need to use the image text recognition function, please download and install the OCR software according to the interface prompts after the driver installation.
Page 50: Push Scan
Push Scan This section is mainly to introduce how to scan files to PC, E-mail, FTP, USBandSMB with the printer ’ s control panel. Note: • The one-page file scanned to PC, E-mail or FTP could be saved in PDF, TIFF or JPEG, OFD; if scanned to USB, it could be saved in PDF and JPEG.
Page 51: Scan To Ftp
11. For merge scan, please put files to be scanned on the glass platen and then press "Start" to scan the next page (directly continuous scanning is available if scanning with the ADF). Please follow these instructions on the settings for group emails: Set the group name for group e-mail sending by webpage, and set the members, i.e.the receivers, in the group of group email.
Page 52: Scan To Smb
Scan to SMB To use “Scan to SMB” function, you need to create a shared folder on the Windows or macOScomputer first. Create a shared folder Windows 11 is taken as example for description of the following steps. 1. Right click the folder under Windows system you want to share, and select Properties. 2.
Page 53: Routine Maintenance
Routine Maintenance Note: • Printer appearance may differ because of various models and functions, so the schematic diagram is only for your reference. Cleaning the Printer Note: • Please use mild detergents. • Some parts of the printer are still in high temperature within a short time after use. To prevent burns, please don’t directly touch places labled with high temperature warning in contact with internal components after opening the printer’s front or rear cover.
Page 54 2. Open the scanner cover and then wipe the glass platen gently with a soft cloth. 3. Open the front cover and take the laser toner cartridge out along the track. Note: • When removing the toner cartridge, put the toner cartridge in a protective bag or wrap it with thick paper to avoid direct light damaging the toner cartridge.
Page 55 4. Clean the inside of the printer by gently wiping the shaded area, as shown in picture, with adry and lint-free cloth. 5. Wipe the LSU lens of printer gently with dry lint cloth.
Page 56 6. Open the auto feed tray and wipe the pickup roller gently with dry lint cloth. Note: • The machine with the ADF should be regularly cleaned, removing dirt on the top cover of the ADF.Please wipe the place as shown in figure with a soft cloth.
Page 57: Toner Cartridge And Drum Component Maintenance
Toner cartridge and drum component maintenance About toner cartridge and drum component component 1. Cartridge, use and maintenance of the drum assembly. Please use the original toner cartridge for better printing quality. Please pay attention to the following items while using the toner cartridge: •...
Page 58 2. Open the front cover and then remove the laser toner cartridge along the guide rail. 3. Press the blue button on the left side of drum component with left hand and lift the toner cartridge handle with right hand at the same time to take the toner cartridge out. 4.
Page 59 5. Remove the protective cover of toner cartridge. 6. Install the drum component along the inner track to finish installing toner cartridge. 7. Take the drum component with toner cartridge installed and install it inside the printer alongtheinner track of printer to finish installing. 8.
Page 60 Replace the drum assembly steps are as follows: 1. Power off the printer. 2. Open the front cover and take the laser toner cartridge out along the track. 3. Press the blue button on the left side of drum component with left hand and lift the toner cartridge handle with right hand at the same time to take the toner cartridge out.
Page 61 4. Open the package of new drum component, take the protection device of drum component, and put the drum component on a horizontal table. 5. Install the drum component along the inner track to finish installing toner cartridge. 6. Take the drum component with toner cartridge installed and install it inside the printer along the inner track of printer to finish installing.
Page 62: Troubleshooting
Troubleshooting Please read this section carefully. It may help you to solve common problems encountered during the printing process. If the problems persist, please contact Pantum Aftersales Service Centre. Prior to handling common problems, first check that: • The power cord is connected correctly and the printer is powered on.
Page 63 2. Gently pull the jammed paper out. If you do not see paper in the area, stop and go to Step 3. 3. Open the front cover.
Page 64 4. Take the laser toner cartridge out along the track. (For the purpose of preventing printing quality from affecting by the exposure of photosensitive drum, please put the laser toner cartridge inside the protection bag or warp it with thick paper). 5.
Page 65: Paper Jam In The Fuser Unit
Paper Jam in the Fuser Unit Note: • When papers jammed in fuser unit are taken out, please pay attention and do not touch the shaded area shown below in order to avoid burns 1. Open the front cover and then remove the laser toner cartridge along the guide rail.
Page 66 2. Open the rear cover. 3. Open the fuser release unit by pressing the blue fuser release handles on both sides first and then the black paper guiding handle. 4. Gently pull the jammed paper out.
Page 67 5. Close the back cover after removing the paper jammed. 6. Install a new toner cartridge and then close the front cover; then, the printer will recover printing automatically.
Page 68: Duplex Unit Jam
Duplex Unit Jam 1. Remove the duplex printing unit from the back of the printer. 2. Remove the jammed paper from the duplex unit. 3. If the paper does not come out along with the duplex unit, open the tray and remove the jammedpaper directly from the bottom.
Page 69: A Paper Jam Occurs On The Automatic Document Feeder (Adf)
• If the printer still does not start printing, please check that all the jammed paper inside the printer has been cleared. • If you cannot remove the jammed paper yourself, please contact your local Pantum authorized repair center or send the printer to the nearest Pantum authorized service center for repair.
Page 70 2. Remove the paper jammed from the ADF. 3. After removing the paper jamed, close the top cover and then the printer will be back to the ready state.
Page 71: Software Failure
4. If it is difficult to remove the paper jammed, please try to open the scanner cover and remove it from the pressing block. Software Failure Problem Solution The printer icon will not be displayed in the Reinstall the printer driver. Ensure that the USB interface “Device and Printer”...
Page 72: Error Message
Please replace with a new toner cartridge. standby picture alternately.) It is recommended Fuser and paper feed unit near Please contact Pantum customer service for to replace the fuser end of life replacement and paper feed unit Note: You can press the "Menu" button on the printer panel, and click "Fuser and Paper Feed Unit Management"...
Page 73: Common Troubleshooting
Poor print quality See details in Image Defects. See details in Image Defects. in printing Please contact Pantum Failed to copy The scanner is damaged. Customer Service. Problems • The scanner is dirty or • Clean the scanner. in copying Copy Image defective.
Page 74 • Data cable of the device is not properly connected. Problems • Ensure proper connection of • The scan driver is installed Scanning error the data cable. incorrectly. scanning • Reinstall the scan driver. • The LCD screen prompts error messages.
Page 75: Image Defects
Image Defects Problem Cause Solution • The print media does not meet the • Please use proper print media within usage specifications, for the specification range. example the media is damp or too rough. • Set the resolution and concentration •...
Page 76 • Dirty toner cartridge. • Damaged inner parts of toner cartridge. • The reflective glass of the laser inside • Clean or replace toner cartridge the printer is dirty. • Clean the mirror of the laser at the • The paper path is dirty. back of the printer.
Page 77 • Make sure the print paper is placed correctly. • The printer paper isn’t put properly. • Please use print media within the • The print media does not meet the specification range. usage specification. • Clean the paper path inside the printer. •...
Page 78: Product Specifications
• Specification values are slightly different for different models of printers with different functions. These values are based on the initial data. For more information about the latest specification, please visit: www.pantum.com. Overview of the Specifications BM4200D/BM4200DN/ BM4200DW Series : 385 mm*338 mm*303 mm...
Page 79: Print Specifications
Hi-speed USB 2.0 IEEE802.3 10/100Base-Tx、IEEE802.3az Communication interface WiFi 802.11a/b/g/n NFC(Passive) : 13.56MHz BLE: 2400MHz – 2483.5MHz Wi-Fi 2.4GHz : 2400MHz – 2483.5MHz Frequency Band Wi-Fi 5GHz : 5150MHz - 5350MHz; 5470MHz - 5725MHz; Wi-Fi 5.8GHz : 5725MHz - 5850MHz Note: The above frequency bands are common frequency bands, and different markets will restrict the use of certain frequency bands according to the country's regulatory requirements.

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