Common Issues - Roborock Q80ULL User Manual

Common Issues

Problem Solution
• The dustbin cover is not in place. Check and
correct installation.
• The fan is not operating properly. Potentially due
Red LED indicator
to overheating protection resulting from frequent
on the Auto-Empty
starting and stopping. Unplug the power cable
Dock.
and try again after 30 minutes.
• Voltage error. Check that local voltage meets the
requirements listed on the dock.
Reduced emptying • The main brush or main brush cover is not
performance or properly installed. Check and correct installation.
unusual noise • The filter, air duct, suction inlet, air inlet, or dustbin
when emptying. is blocked. Clean to remove blockages.
• Auto-emptying is disabled. Check in-app settings.
• Dustbin cover is not in place. Check and install.
• Auto-emptying will not be triggered if the robot
is moved to the dock manually. Start emptying
Auto-emptying manually.
does not start • Auto-emptying will not be triggered if the robot
when the robot returns to the dock without cleaning.
returns to the • The robot will not auto-empty after returning to
dock. the dock in Do Not Disturb (DND) mode. Adjust
cleaning or DND duration, or start emptying
manually.
• The battery level is lower than 10%. Charge the
robot until the battery reaches 10%.
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