LaCie 2BIG NAS User Manual page 408

A user does not have access to the LaCie NAS Dashboard or shares.
Q: Has the administrator created an account for the user?
A: In order for another user to access the LaCie NAS, two conditions must be met: 1) the administrator must
create and provide the user with username and password; 2) the LaCie NAS must be connected to the network
via Ethernet for users to access the shares.
I cannot access my account. I enter my login and password and receive an error message.
Q: Is your password correct?
A: If you added an email address (Users) and configured the SMTP server (Support), you can reset your
password. To do this, click on the "forgot my password" link on the login page. Follow the instructions to
complete the reset. User: If you cannot recover the password, contact the NAS administrator. Administrator: If
you cannot recover the password, contact the alternate NAS administrator. If you are the sole administrator for
the NAS, see:
Reset to Factory Conditions: 2big NAS
LaCie NAS Rescue: 5big NAS Pro
I've noticed a delay in accessing the shares.
Q: Are you transferring multiple files simultaneously, using the download feature, or synchronizing the RAID?
A: Running all or some of the following operations at once can impact LaCie NAS performance: accessing to a
share; file transfers; torrent activity; synchronizing the RAID. Enabling the UPnP service can also slow
performance due to media indexing. For information on services, see
performance, go to the Hardware monitor page (see
LaCie 2big NAS | LaCie 5big NAS Pro User Manual
(2big NAS)
(5big NAS Pro)
Hardware
General Settings. To review CPU
Monitoring).
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