In Case Of Difficulty - VTech 900i User Manual

IN CASE OF DIFFICULTY

If you have difficulty operating your
phone, the suggestions below should
solve the problem. If you still have
difficulty after trying these suggestions,
In the US call:
VTECH Communications
at 1-800-624-5688.
In Canada call:
VTECH Electronics
at 1-800-267-7377
THE PHONE DOESN'T WORK AT
ALL.
• Make sure the power cord is plugged
in.
• Make sure the telephone line cord is
plugged firmly into the base unit and
the telephone wall jack.
• Make sure the batteries are properly
charged. If the MUTE/LOW BAT
indicator is on, the battery needs
charging. If the IN USE and PHONE
indicators do not light when you
press PHONE, you must charge the
batteries.
• If you recently installed a new battery
pack, make sure it is installed correctly.
Follow the procedure:
1. Remove battery from handset.
2. Disconnect power supply from base
unit.
3. Wait a few minutes.
4. Re-connect power supply to base
unit.
5. Replace battery in handset.
6. Place the handset in the charge
cradle. Wait 60 seconds.
Pick up the handset and press
PHONE.
NO DIAL TONE.
• First check all the suggestions above.
• If you still don't hear a dial tone,
disconnect the base unit from the
telephone jack and connect a different
phone. If there is no dial tone on that
phone either, the problem is in your
wiring or local service. Call your local
telephone company.
YOU GET NOISE, STATIC, OR A
W E A K S I G N A L E V E N W H E N
YOU'RE NEAR THE BASE UNIT.
• Place the handset in the base
momentarily to re-set the security
code. Then press PHONE to get a
line.
Household appliances plugged into the
same circuit as the base unit can
sometimes cause interference. Try
moving the appliance or the base unit
to another outlet.
YOU GET NOISE, STATIC, OR A
WEAK SIGNAL WHEN YOU'RE
AWAY FROM THE BASE UNIT.
• You may be out of range. Either move
close to the base, or relocate the base
unit.
• The layout of your home may be
limiting the range. Try moving the
base unit to the second or third floor.
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