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Aastra VISION PLUS Mini User Manual page 8

Call waiting caller id

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| 7 IET:
NO CALLER ID DATA SENT, but the phone attached to the unit is
ringing
1. Verify that Caller ID Service is active. Contact your phone company
to ensure that your CALLER ID service is activated on your line.
2. Verify that the unit is connected directly into the telephone line
wall outlet. Do not connect it to the line through a Fax ,Modem or
answering
machine,
sometimes
called daisy chaining. Although
these devices provide an extra jack,
it is often not a true dupl
connection. Use a duplex adapter, sold in most retail phone stores,
split a wall jack so it can feed this unit directly along with the other
evice sharing the same wall jack.
. Verify the Multi-Function LED. If it is ON continuously: Check
the
telephone line connection to the unit and be sure all extension
phones are hung up. The unit is indicating a low voltage condition on
the line which
may
be caused
by a malfunction
in any phone
connected to your telephone
line or by the phone company facilities.
Unplug all the telephone devices on your line (except this unit) and
if
the LED turns off, plug each device back in -one at a time- and watch
the LED to see which device is loading the telephone line.
4. You answered the call before two rings. Caller ID is sent to the unit
between the first and second rings. To be sure the data is completely
received, don't answer before the start of the second ring.
5.Check
the Answering
Machine.
Ensure that your answering
machine is set to answer after two rings.
6. Static on the line. Check with your telephone company to ensure
that there is not problem with your phone line.
Call Waiting Caller ID feature does not work, but Call Waiting
beeps can be heard
1.You must be using a telephone that is plugged into this unit at the
time
the Call Waiting call is received.
2.Check Line and Phone connections on the back of the unit and be
sure the telephone is connected to the jack marked Phone.
3.Check with phone company to be sure Caller ID with Call Waiting
service is activated on your line and request a test call from the phone
company repair service.
Clock
How do | set the clock after powering up or after power failure?
The
clock
is automatically
set and
synchronized
by your
phone
company as each new call is displayed. You never have to set this clock,
not even for daylight savings time.
Message Waiting Indicator
I've cleared my messages in the voice mail, but the light didn't go
out. Be sure to give your phone company or Voice Mail service provider
time (10 minutes) to either send the message light control code to your
unit or change stutter dial tone to dial tone, depending on the service
provided by your phone company.
Usually this time will be much
shorter, but call traffic and service outages may delay or even prevent
the signal from being sent to your unit.
The message lite can be turned off in the Options menu. Press the two
REVIEW
buttons at the same time. Use the NEXT button (W) to step
through the options until you reach Message Lite. Use the CHANGE
button (A) toturn OFF the light.

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