ITRON Gen 5 500W ERT Installation Manual
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ITRON Gen 5 500W ERT Installation Manual

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Gen™5
500W ERT
Module
®
Remote Installation
Guide
ITRON
INSTALLATION GUIDE
December 5, 2022
LDI-0343 REV 002
Itron, Inc. Page 1 of 48

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Summary of Contents for ITRON Gen 5 500W ERT

  • Page 1 Gen™5 500W ERT Module ® Remote Installation Guide ITRON INSTALLATION GUIDE December 5, 2022 LDI-0343 REV 002 Itron, Inc. Page 1 of 48...
  • Page 2 All other product names and logos in this documentation are used for identification purposes only and may be trademarks or registered trademarks of their respective companies. For more information about Itron or Itron products, go to www.itron.com For more information about Itron trademarks, go to itron.com/na/legal/trademarks...

  • Page 3: Table Of Contents

    Installing the Cable Strain Relief Installing the Backplate Remote Mounting the 500W ERT Module Mounting Accessories Direct-mounting to the Meter Register Mounting to a Pipe Remote Mounting the 500W ERT Module Installing the Remote Disconnect Valve December 5, 2022 LDI-0343 REV 002 Itron Inc. Page 3 of 48...
  • Page 4 Modifications and Repairs Canada, ISED Spectrum Compliance RF Exposure (FCC/ISED) Australia, ACMA Spectrum Compliance New Zealand, RCM Spectrum Compliance Lithium Battery Safety Disconnecting Power Electromagnetic Compatibility Electrostatic Discharge Do Not Drop December 5, 2022 LDI-0343 REV 002 Itron Inc. Page 4 of 48...

  • Page 5: New In This Document

    ERT Module Remote Installation Guide, which has been split into two documents: ■ Gen™5 500W ERT Module Remote Installation Guide (this document) ® ® ■ OpenWay Riva™ 500W ERT Module Remote Installation Guide (815-0005-00) December 5, 2022 LDI-0343 REV 002 Itron Inc. Page 5 of 48...

  • Page 6: Introduction

    CPD and maintains a list of CPDs and associated 500W ERT Modules. The CPD forwards messages addressed to the 500W ERT Module. The modules continue Itron's tradition of reliability, accuracy, and long battery life while supporting the industry's standards for security. Description The following table describes the 500W ERT Module's location compliance and part...

  • Page 7: Related Documents

    500W ERT Module, 2 battery, register, and 10-inch flying telemetry USA/Canada, Australia ERW-1601-010 lead Note: The 500W ERT Module works accurately with cable lengths up to 300 feet. Use an Itron-approved extension cable. Related Documents The following documents may also be of use to you. These documents, as well as others, can be accessed and viewed at https://products.itron.com.

  • Page 8: Mobile Mode

    If the 500W ERT Module reads a connected register, the module automatically moves to run mode. ■ Audit mode – Audit mode reduces the normal read latency time associated with standard modes of operation and is often used after initial installation. December 5, 2022 LDI-0343 REV 002 Itron, Inc. Page 8 of 48...

  • Page 9: Battery Life

    Events and Alarms The following section describes common events and alarms in the 500W ERT Module. For an in-depth list of events, alarms, and their description, see Events and Alarms on page December 5, 2022 LDI-0343 REV 002 Itron, Inc. Page 9 of 48...

  • Page 10: Mobile Mode

    500W ERT Module. The extended alarms include: ■ Empty pipe ■ Temperature ■ High flow ■ Meter low battery ■ Meter tampering ■ Reverse flow ■ Zero consumption December 5, 2022 LDI-0343 REV 002 Itron, Inc. Page 10 of 48...

  • Page 11: Firmware Functionality

    100S mobile modes ■ 5-, 15-, 30-, 60-minute interval data ■ Extended meter alarms ■ FMW-1606-002 6.6.2.0 DFW-1606-002 Supports all functionality described for firmware FMW-1606-001 for the 2-battery 500W ERT Module December 5, 2022 LDI-0343 REV 002 Itron, Inc. Page 11 of 48...

  • Page 12: Initializing And Connecting

    To program the module, use either:  ■ An FC300SR handheld or Itron Mobile Radio connected to a user-supplied computer ■ A Bluetooth device running FDM Tools 4.0 or later and your utility's programming configuration file Important! Do not program the module until it is connected to the water meter register.

  • Page 13: Encoder-Type Register Connections

    Caution! ■ The FC300SR or Itron Mobile Radio are the only devices that support programming for the 500W ERT Module. ■ Keep a minimum of 12 inches between the 500W ERT Module and programming device while programming configuration changes are completed.

  • Page 14: Pulser-Type Register Connections

    SRII ■ Mag8000-7ME6810 ■ Mag8000CT-7ME6820 ■ Siemens Mag Meter Zenner (Hendey) ETR Green Black Pulser-type Register Connections Connect the 500W ERT Module cable to the register according to the following table. December 5, 2022 LDI-0343 REV 002 Itron, Inc. Page 14 of 48...

  • Page 15: Extending The Cable

    Green Sensus PMM Black Bare Note: *Itron recommends terminating unconnected wires with a gel-cap connector to protect the bare wire end. See for more information. Extending the Cable Order the 25-foot inline connector extension cable assembly (CFG-0151-404) to extend the 500W ERT Module's cable.
  • Page 16 When comparing the actual register value to that reported by the 500W ERT Module , please keep in mind the 500W ERT Module 's consumption value is updated once an hour when it is in run mode. December 5, 2022 LDI-0343 REV 002 Itron, Inc. Page 16 of 48...

  • Page 17: Setting Up And Installing

    The cable tie gun shown in the illustration is equipped with a red dial that allows the user to set the cable tightening pressure of the cable gun. December 5, 2022 LDI-0343 REV 002 Itron, Inc. Page 17 of 48...
  • Page 18 6. If your cable tie gun does not have a clipping feature, remove the cable tie from the cable tie gun. Using a side cutter pliers, clip the excess cable tie. 7. Place the cable connection into the 500W ERT Module housing with the cable ties to the inside. December 5, 2022 LDI-0343 REV 002 Itron, Inc. Page 18 of 48...

  • Page 19: Installing The Backplate

    2. Route the register cable through the bottom backplate cable cutout and telemetry device cable through the top backplate cable cutout. 3. Align the remote module backplate with the mounting screw holes. Verify that the Itron logo is not upside down.

  • Page 20: Remote Mounting The 500W Ert Module

    2. Using a backplate, create a template by drilling through a backplate lug slot to mark the position of the screw. Use the drilled backplate as your mounting template. The arrow on the 500W ERT Module must point up when installation is complete. December 5, 2022 LDI-0343 REV 002 Itron, Inc. Page 20 of 48...

  • Page 21: Mounting Accessories

    500W ERT Module. Always install the 500W ERT Module right side up with the arrow on the housing pointed upward. The register may or may not be mounted on the meter when performing the following steps. December 5, 2022 LDI-0343 REV 002 Itron, Inc. Page 21 of 48...
  • Page 22 3. Place the 500W ERT Module on the mounting bracket and route the yellow, gray, and brown wires through the opening. Note: A gasket is not required. 4. Install four Torx-head mounting screws (Itron part number SCR-0010-005). 5. Hand-tighten each screw. 6. Connect the 500W ERT Module wires to the register screw terminals following the 500W ERT Module to the Elster/AMCO meter register wire connections.
  • Page 23 Always install the module with the arrow on the housing pointing upward. The register may or may not be mounted on the meter when performing the following steps. December 5, 2022 LDI-0343 REV 002 Itron, Inc. Page 23 of 48...
  • Page 24 3. After the wires are connected, carefully tuck the connectors into the 500W ERT Module housing. 4. Place the 500W ERT Module on the register, ensuring that the edge of the 500W ERT Module housing is seated properly around the perimeter of the register as shown. December 5, 2022 LDI-0343 REV 002 Itron, Inc. Page 24 of 48...

  • Page 25: Mounting To A Pipe

    Mounting to a Pipe The 500W ERT Module can mount on a pipe vertically, diagonally, or horizontally using a pipe mount kit and remote mount kit (see Mounting Accessories on page 21). December 5, 2022 LDI-0343 REV 002 Itron, Inc. Page 25 of 48...
  • Page 26 The module's tilt tamper functionality is designed to operate with the module installed vertically. 1. Remove the pipe bracket and band clamp from the pipe mount kit (Itron part number CFG- 0005-003). Pipe brackets may be black or gray. These instructions show a black pipe bracket.
  • Page 27 1. Locate the two 1-inch 500W ERT Module mounting screws in the pipe mount kit. 2. Slide the 500W ERT Module back cover onto the adapter, pushing up to secure the lug adapter in the lug slot. December 5, 2022 LDI-0343 REV 002 Itron, Inc. Page 27 of 48...

  • Page 28: Remote Mounting The 500W Ert Module

    3. Screw a mounting screw for the lug slot into the surface, leaving approximately 1/8 inch of the screw protruding. The lug slot should slide over the screw with a tight fit. December 5, 2022 LDI-0343 REV 002 Itron, Inc. Page 28 of 48...
  • Page 29 5. Screw the 500W ERT Module to the wall using the remaining two mounting screws. 6. Insert a tamper seal over each mounting screw and drive into place with a nut driver or a similar tool. December 5, 2022 LDI-0343 REV 002 Itron, Inc. Page 29 of 48...

  • Page 30: Installing The Remote Disconnect Valve

    Connect the 500W ERT Module wires to the SET valve wires following the connections shown in the SET Valve/500W ERT Module wire connections table. 500W ERT Module wire color Remote Disconnect Valve wire color Orange White/purple Black Blue Green December 5, 2022 LDI-0343 REV 002 Itron, Inc. Page 30 of 48...

  • Page 31: Installing The Leak Sensor

    Installing the Itron Cable Armor The Itron cable armor provides a layer or protection for the module's cable jacket. Itron cable armor is available in five-foot sections. This section describes the procedure for installing Itron cable armor in a field installation.
  • Page 32 Gen5 500W ERT Module Remote Installation Guide 3  Setting up and Installing 1. Remove the installed 500W ERT Module. Note: Itron strongly recommends that you keep the 500W ERT Module connected to the register during cable armor installation. 2. Cut a two- to three-inch strip of electrical tape.
  • Page 33 Gen5 500W ERT Module Remote Installation Guide 3  Setting up and Installing 6. Remove any leftover materials from the customer premises. Discard or recycle leftover materials. December 5, 2022 LDI-0343 REV 002 Itron, Inc. Page 33 of 48...

  • Page 34: Using Gel-Cap Connections To Complete Wiring Connections

    (or other 3M approved crimping tool) ■ Itron splice kit (part number OEM-0034-002) 1. Push two wires as far as possible into the connector. Caution: Do not strip insulation from the ends of the wires before inserting them into the connector.
  • Page 35 The sealant may cause minor eye and skin irritation. Avoid eye contact. Avoid prolonged or repeated skin contact. Contact Itron Support for Safety Data Sheets (SDS). 5. After the 500W ERT Module to register or meter wire connections are completed, arrange the connectors in a single file.
  • Page 36 4  Using Gel-cap Connections to Complete Wiring Connections 7. Separate the cable wires to the sides and close the splice tube cover. 8. Remove any leftover materials from the customer premises. December 5, 2022 LDI-0343 REV 002 Itron, Inc. Page 36 of 48...

  • Page 37: A Troubleshooting

    The handheld programmer is locked up and button Soft boot the handheld. Reference the documentation presses produce no response. for your programming device. For more information, Related Documents on page December 5, 2022 LDI-0343 REV 002 Itron, Inc. Page 37 of 48...

  • Page 38: B Events And Alarms

    500W ERT Module detects a disconnect valve is attached but it not working properly. Pulse Mismatch The 500W ERT Module has detected an internal pulse mismatch. Cut Cable Physical Cut Cable detected by the 500W ERT Module. detected Qualifies as an active event. December 5, 2022 LDI-0343 REV 002 Itron, Inc. Page 38 of 48...
  • Page 39 Key Update Key has been updated in the device. Device Not Application has not received any incoming data which indicates the device may not be Communicating communicating on the network. December 5, 2022 LDI-0343 REV 002 Itron, Inc. Page 39 of 48...
  • Page 40 Badger Extended Alarm: Bit 6 = program alarm. Programming 1007 Meter - Tamper Badger Extended Alarm: Bit 7 = tamper. 1500 Meter - Active Kamstrup Extended Alarm Byte1: Bit 0 = Active reverse flow. Reverse Flow December 5, 2022 LDI-0343 REV 002 Itron, Inc. Page 40 of 48...
  • Page 41 Kamstrup Extended Alarm: The meter has detected no usage. Consumption Detected 1514 Low Pressure Kamstrup Extended Alarm: The meter has detected minimum pressure. Alarm 1515 High Pressure Kamstrup Extended Alarm: The meter has detected maximum pressure. Alarm December 5, 2022 LDI-0343 REV 002 Itron, Inc. Page 41 of 48...
  • Page 42 For the International meter this is never cleared. For the NAM meter this is cleared after an “alarm duration” time which is 1 day minimum. December 5, 2022 LDI-0343 REV 002 Itron, Inc. Page 42 of 48...
  • Page 43 For the NAM meter this is cleared after an “alarm duration” time which is 1 day minimum. 3000 Device The HES configuration has changed in the device. Reconfigured 3001 Event Log The Itron Event Log has been reset. Cleared 3003 Configuration A new HES configuration has been downloaded. Downloaded 3004 System Reboot Watchdog error - reboot.
  • Page 44 A Takeover Package was presented, but rejected by the 500W ERT Module. Package Rejected 3021 Replay Attack Application level security failure - Replay. Detected 3022 RMA Signed A Signed Authorization with issued-to “Itron-RMA” has been received. Authorization Received 10000 PCOMP Changed Metrology parameter (PCOMP) changed. 10001 Count Rate Metrology parameter (Count Rate) changed.
  • Page 45 Count Sample Metrology parameter (Count Sample Configuration – sample width parameters) Width Changed changed. 10021 Count Sample Metrology parameter (Count Sample Configuration – sample width parameters) Rate Changed changed. December 5, 2022 LDI-0343 REV 002 Itron, Inc. Page 45 of 48...

  • Page 46: C Important Safety And Compliance Information

    Consult the dealer or an experienced radio or TV technician for help. Modifications and Repairs To ensure system performance, this device and antenna shall not be changed or modified without the express approval of Itron. Per FCC and ISED rules, unapproved modifications December 5, 2022 LDI-0343 REV 002...

  • Page 47: Canada, Ised Spectrum Compliance

    ACMA Standards for the Radio, EMC and RF Exposure. This includes standard AS/NZS 4268 RF spectrum standard for frequency and power out. New Zealand, RCM Spectrum Compliance Note: The Remote 500W ERT Module is not approved for use in New Zealand. December 5, 2022 LDI-0343 REV 002 Itron, Inc. Page 47 of 48...

  • Page 48: Lithium Battery Safety

    Itron device. Do Not Drop Warning! While Itron modules are designed to withstand a drop, dropping the module may damage the device and void the warranty. December 5, 2022 LDI-0343 REV 002...

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